City of Jacksonville

Hurricane Irma Recovery

September 05, 2017  
hurricane preparedness guide

Useful links and information about storm recovery.



Information and Referral Helplines:

Property Damage:

  • FEMA – If you have damage to your property as a result of Hurricane Irma, please contact FEMA @ 1-800-621-FEMA (3362); TTY 1-800-462-7585;;
  • Hurricane Irma Disaster Assistance – Duval County residents who suffered damage from Hurricane Irma can contact the Neighborhoods Department’s Housing and Community Development Division at (904) 255-8200 for help.  Eligible citizens could receive a disaster grant up to $12,000 from the state. Visit for more information.
  • Hurricane Irma Permit Refund – If you or your contractor were required to obtain a roofing or electrical permit for tdamage caused by Hurricane Irma, you can get a refund for the permit fee

Utilities, Cable TV and Phone

  • JEA: 1-904-665-6000, 1-800-683-5542,
  • Florida Power & Light: 1-800-468-8243
  • Comcast: 1-800-934-6489
  • AT&T: 1-800-572-4545 Option 8


  • Jacksonville Transit Authority (JTA) 1-904-630-3100 – for bus information


Florida’s First Coast Relief Fund

The Fund is established to support immediate and long-term relief and recovery efforts for those affected by Hurricane Irma in Baker, Clay, Duval, Nassau, Putnam and St. Johns counties. The Fund will support organizations who are providing relief and recovery efforts. 

To Apply for Funding - If you represent a nonprofit organization that might be eligible to apply for Relief Fund dollars, complete a pre-application on the United Way website: