The Public Works Department plans, builds and manages most of the infrastructure elements that keep the city functioning. With backgrounds in civil engineering, the department's director, deputy directors and their staff ensure that water, waste and vehicular traffic flow smoothly and that essential services are provided for everyone in the city.

*NEW* Click here to access information about the new Residential Solid Waste and Stormwater Fees.

The department consists of five divisions:

The Engineering and Construction Management Division handles planning and engineering of public works projects.
The Right of Way and Grounds Maintenance Division maintains streets, traffic control devices and landscaping on city-owned property.
The Real Estate Division manages city-owned real property.
The Public Buildings Division oversees public buildings and lands.
The Solid Waste Division ensures proper disposal of solid waste and supervises city landfills.  Click here for information about the new residential solid waste collection fee.

The department is also responsible for the new Stormwater Management Utility and fee and many projects funded by The Better Jacksonville Plan.

To request service or report a problem, please call (904) 630-CITY (2489) or use the online system.

Department of Public Works
Office of the Director
214 N. Hogan Street, 10th Floor
Jacksonville, Florida  32202
(904) 255-8786

 

Joey V. Duncan, P.E.
Director
(904) 255-8707
E-mail

Joey Duncan became Director of Public Works in June 2006, following a nearly 25-year career with JEA.  There, he served as project management manager for the utility, overseeing initial installation, modification and repair of electrical power generation systems, water and wastewater processing.  Before that, he was project general manager for the Northside Repowering Project, where he was responsible for the design, management and construction of a $630 million power plant.  Duncan also served as a team leader, a civil engineering supervisor and a project engineer in his time with JEA. Duncan received his bachelor's degree in civil engineering from Clemson University and his master's degree in engineering management from the University of South Florida. 

John P. Pappas, P.E.,
Deputy Director
Phone: (904) 255-8753
E-mail

Mayor John Peyton appointed John Pappas  Deputy Director of Public Works in October 2007.  As Deputy Director, he will be responsible for overseeing the divisions of Real Estate and Engineering and Construction Management.  Pappas began his career with the City of Jacksonville in 1985 as an associate engineer, directly after graduating from the University of Florida with a Bachelor of Science degree in civil engineering.  He acquired his professional engineer's license in 1990 and was promoted to engineer manager with the maintenance and construction support branch of the Streets and Drainage Division in 1999.  In 2000, he became manager of Paving and Drainage Design, and promoted to City Engineer in September 2002.

 

Lynn Westbrook, P.E.
Deputy Director
609 St. Johns Bluff Road North
Jacksonville, FL  32225 
(904) 472-2900
E-mail

Mayor John Peyton appointed Lynn Westbrook as Deputy Director of Public Works in October 2007.  Westbrook has been with the City of Jacksonville for 10 years, having started as a division chief.  Previously, Westbrook served as chief of Streets and Drainage for Jackson, Mississippi.  Westbrook is a retired officer in the Army Corps of Engineers, having reached the rank of lieutenant colonel. He holds a master's degree in civil engineering from the University of Florida and a Bachelor of Science degree from the U.S. Military Academy.