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Consumer Information: Complaints, Tips, Links
Consumer Information:  Complaints, Tips and Links

The State Attorney's Office recognizes the importance of helping consumers within our community.

Consumer Complaints commonly handled by this office:

  • Motor vehicle sales, repair or maintenance
  • Home construction, home improvements
  • Electronic repair, service, contracts for future services
  • Jewelry sales and repair, mobile home sales and service, sale of real property
  • Franchises, multi-level distributor, marketing schemes, advertising sales
  • Air conditioning and heat pump sales, services and repair

Complaints NOT appropriate for the State Attorney's Office:

  • Business against business
  • Business against individual
  • Employee/employer disputes


How to file a Consumer Complaint:  

  • Gather the information needed - certain information is required from the consumer in order for our office to assist with a consumer complaint.  Click here to see what's needed.

  • Download and complete the Consumer Complaint Form - the form is provided in the Adobe PDF format.

    Adobe Acrobat Reader is required to download and open this file. Click here for a FREE download of Adobe Acrobat Reader. 

  • Bring the complaint form to the State Attorney's Office. We request that you do not mail the complaint forms - see our Contact Page for office locations and phone numbers.  You may file a consumer complaint at any of our offices.

    Bring all contracts, sales agreements and documents pertaining to your complaint.

 

Consumer Tips:   Some ways to avoid problems - ask the right questions!

Links to other consumer-related sites.

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
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