You've Had a Problem with the Online Application...
We are sorry you have had trouble applying online. Listed below are some typical problems you may have encountered, along with possible solutions.
'I cannot register, log on, view jobs, or apply.'
You cannot view our job postings if you are trying to access this portion of our website from a computer that has security features installed (firewall). This is common when accessing the Internet from a work site. Please try again from home, the Human Resources office (City Hall at St. James), or any Jacksonville Public Library.
‘There are no jobs listed and I have been able to view them in the past.’
If no current job openings are listed then applications are not being accepted at this time.
'I have forgotten my user name and/or password.'
On the screen that asks you to enter your user name and password, please scroll down to the bottom of the web page. Click 'Forgot Password' and follow instructions. Your log in and password will be displayed when you click submit.
The human resources staff cannot retrieve this information. If you are unable to obtain your user name and password by following the above instructions you will need to register as a new user and create a new profile. It is very important to record your user name and password when registering.
If you still need assistance with the online application, please contact
recruit@coj.net and describe the problem you are experiencing. You may also call (904) 630-1111 to speak with a member of the recruiting team.
Thank you for your interest in career opportunities with the City of Jacksonville.
The City of Jacksonville is an Equal Opportunity/Equal Access Employer. The city does not discriminate on the basis of race, color, national origin, marital status, gender, religion, age or disability in employment or the provision of services.