Emergency Information
 

Hurricane force winds bend palm trees in a driving rain.Messages
Preparations

Recovery
Weather information
Evacuation Zones (GIS)
Helpful telephone numbers

 

Important Messages

Bridges | Closures/Cancellations | Evacuation Zones | Govt Offices | Ice & Water | JEA | Pets | Public Transportation | Public Works | Red Cross and other agencies | Roads | Shelters | Solid Waste | Transportation

Latest News

From City Officials

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Bridges

    • Bridges will only be closed if there are 40 MPH sustained winds.
      • Law enforcement is positioned at bridges across the city with wind meters.
      • Bridge closures will be evaluated on a case-by-case basis

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Closures/Cancellations

Evacuation Zones

Government Offices

Ice and Water

JEA

Pets

Public Works

Relief Agencies/Volunteers/Red Cross

    • Food and other assistance may be obtained through the following agencies, subject to the policies of each agency. Call for additional information.
      • Catholic Charities, 354-3416
      • Downtown Ecumenical Services, 358-7955
      • Jewish Family and Community Services, 448-1933
      • United Christian Outreach Ministry, 396-2401
      • Beaches Emergency Assistance Ministry, 241-2326
      • Second Harvest Food Bank, 353-3663
      • Mental Health Department, 768-1940
      • Salvation Army, 356-8641
      • United Way, 390-3200
      • Goodwill Industries, 384-1361
    • United Way services can be reached by calling 2-1-1.
    • To contact the American Red Cross call 866-GET-INFO (information) 800-GIVE-NOW (for donations) or 358-8091 (local).

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Roads

    • Drivers should always treat non-working traffic lights as a four-way stop.
       

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Safety

    • Call 911 for emergencies only.
    • Exercise caution when driving.
    • Don't drive through standing water.
    • Bridges will only be closed if there are 40 MPH sustained winds.
      • Law enforcement is positioned at bridges across the city with wind meters.
      • Bridge closures will be evaluated on a case-by-case basis.
    • Treat traffic signals that are out as a 4-way stop.
    • Avoid downed power lines. If you see a downed line call the JSO non-emergency line at 630-0500.
    • Stay away from flooded areas.
    • Avoid using candles and open flames as a light source. Battery operated light sources, such as flashlights, are safer.
    • Generator use:
      • Under no circumstances should portable generators be used indoors.
      • Be sure to turn the generator off and let it cool before refueling.
      • Gasoline spilled on hot engine parts could ignite.
      • Plug appliances directly into the generator.
      • Improper generator use may result in carbon monoxide (CO) poisoning, electrocution and fire. Exercise caution.
    • Do not bring propane tanks into the home. Do not operate a gas or charcoal grill inside the home.

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Shelters

Solid Waste

    Resident Reminders

    • Residents should place large storm debris curbside, but NOT in ditches, near storm drains or on fire hydrants, electrical boxes, water meters or around mailboxes.
      Storm debris should be separated from normal household garbage and bagged grass clippings
    • Vegetative storm debris should be separated from construction and demolition materials (flooded carpets, furniture, drywall, boards, etc.)

     

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Transportation

Useful Links

Jacksonville Emergency
Preparedness

Florida Disaster.org

FEMA

National Hurricane Center

American Red Cross


Recovering from a Storm

  • Recovering from a major storm involves thousands of workers and volunteers coordinating their efforts. Professionals are working to restore normal operations to as many people as quickly as possible.
  • Be aware of basic safety precautions.
  • Take necessary health and food safety precautions.
  • Report life threatening situations to 911.
  • Report non life threatening situations to the Citizen Information Center (CIC) in the Emergency Operations Center (EOC) at 630-2472

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Weather Information

 

 Helpful Emergency Number

  Any Life Threatening Emergency 911
  Jacksonville Sheriff's Office (non-emergency) 904-630-0500
 
Emergency Operations Citizen Information Center
904-630-2472
  American Red Cross (local) 904-358-8091
  American Red Cross (national) 866-GET-INFO
  Attorney General's Price Gouging Hotline 800-435-7352
  JEA (To report a power outage) 904-665-6000
  Florida Emergency Information Line 800-342-3557
 

Other County Emergency Operations Centers
Clay (904) 284-7703
St. Johns (904) 824-5550
Baker (904) 259-6111
Nassau (904) 491-7550

 

  Florida Disaster Assistance Insurance Hotline 800-22-STORM
  Hotel Information 800-287-8598
     
 
 
 

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Need Assistance? Call (904) 630-CITY

Dial 911 in the event of an emergency or (904) 630-0500 for a non-emergency.

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