Adjustments, Exemptions and Credits

PROPERTY ADJUSTMENT: To correct your property's billing characteristics, such as residential type, number of residences on your parcel or the total impervious area charged.  Go to Adjustments section.

STORMWATER EXEMPTION: Relief from payment of the stormwater fee, based either on income or 501(c)(3) federal tax status.  Go to Exemptions section.

STORMWATER CREDITS: Discounts provided by the Jacksonville Stormwater Utility for property owners that provide stormwater-related facilities and/or services that ultimately benefit the city's stormwater system and efforts to clean our natural waterways. Go to Credits section.


Several different methods are used to determine each property's fees (assessments): researching property records, viewing aerial images, obtaining building permit information, and conducting site visits. That data is compiled and analyzed to determine the appropriate charges.

NOTE: Each year's assessments are based in large part by interpreting the information on the property record for that year's ad valorem taxes.  Please ensure your property record is accurate by using the Property Appraiser's Office records search.

Use the adjustment applications if:

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There are two opportunities for exemption from the stormwater fee:
  • 501(c)(3): Available for charitable organizations (including churches) as defined by the Internal Revenue Code section 501(c)(3) and recognized by the IRS and/or State of Florida as such.  No other IRS tax-exempt classifcations are eligible for this program.
  • Low-Income Exemption: Available for primary residences of owners who receive financial assistance from a social service agency, or whose gross household income is at or below 150% of the current year Federal Poverty Level, as determined each year by the U.S. Department of Health and Human Services.  This program is administered by the city's Social Services Division.
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The Jacksonville Stormwater Utility offers credits to property owners that provide stormwater-related services, structures or facilities - called "Best Management Practices," or BMPs - that ultimately benefit the city by reducing the cost to provide stormwater management services citywide.

Property owners, or their designees, may apply for any or all of the credits for which they may qualify.  However, the cumulative fee discount may not exceed 50 percent, even if the total value of approved credits exceeds that value; the exception is the "Landlocked System Bonus," which is worth a 75 percent discount.

Each credit value is fixed except the Detailed Drainage Study Credit, which is awarded on a sliding scale from 1 to 50 percent. 
  • Permitted Stormwater Pond Credit (30%): Applicants must show that a property or properties discharge to a pond/stormwater system that has been permitted by the St. Johns River Water Management District (SJRWMD) or comperable regulatory agency, and which is privately owned and maintained.
  • Detailed Drainage Study Credit (up to 50%): Applicants must submit specific details on water quality and quantity; a SJRWMD permit and Professional Engineer certification is required.  Applicants who have received or otherwise qualify for the Permitted Stormwater Pond Credit may only use this application to obtain additional credit above 30 percent.  The two credits do not compound.
  • Landlocked System Bonus Credit (+25%): Applicants must demonstrate through certification by a Professional Engineer that a property generates zero discharge and meets full treatment and volume control criteria.  Reference the SJRWMD Handbook for Management and Storage of Surface Waters.
  • Programs & Services [Non-Structural] Credit (4%): Property owners may provide six of nine service opportunities in support of stormwater quality (e.g., storm drain stenciling).
  • NPDES Industrial Permit Credit (25): Available for property owners who hold an NPDES Industrial Stormwater permit that specifically requires water quality monitoring.  Generic permits do not qualify.
  • Education Credit (2%): Applicants must be a business or educational institution with more than 100 employees/students and meet educational criteria outlined in the Adjustments & Credits Manual.  May not be used in conjunction with the Programs & Services Credit.
  • Other Best Management Practices Credit (2%): Applicants must show a unique approach to stormwater management or water quality treatment not specifically or inherently addressed by the other credits available.

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