Emergency Preparedness/Duval County Emergency Management

About the Emergency Preparedness Division

The Emergency Preparedness Division is responsible for disaster preparedness in accordance with and in support of national and state emergency plans and programs. The division also serves as the Duval County Emergency Management agency overseeing the Emergency Operations Center and The Consolidated City of Jacksonville/Duval County Comprehensive Emergency Management Plan (PDF 6 MB).

The City of Jacksonville Emergency Preparedness Division is the first locally accredited (2005) and re-accredited (2010) emergency management program in the world. This accreditation from the Emergency Management Accreditation Program (EMAP) signifies that Jacksonville has the necessary processes and plans in place to be prepared for disasters. Jacksonville is at the forefront of the emergency managementEmergency Management Accreditation Program Seal community, and this award echoes that we are not just ready, we are JaxReady!

For more information on the EMAP accreditation process visit www.emaponline.org.

Emergency Management logoMailing Address
Emergency Preparedness Division
Jacksonville Fire & Rescue Department
515 N. Julia St.
Jacksonville, FL 32202

(904) 255-3110


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Call 9-1-1 to report a fire or other emergency.

Call 630-CITY (2489) for information or to request a service.

Be Informed

Emergency preparedness is not the sole concern of Californians for earthquakes, those who live in "Tornado Alley," or Gulf Coast residents because of hurricanes. Most communities may be impacted by several types of hazards during a lifetime. Americans also travel more than ever before; to areas impacted by hazards they may not be at risk of near their homes. Knowing what to do before, during and after an emergency is a critical part of being prepared and may make all the difference when seconds count. Source: FEMA

Jacksonville's Hazards Include:

  • Flooding
  • Hurricanes
  • Tornados
  • Wildfires

Get Involved

In the face of disaster, Americans come together with courage, compassion and unity and ask, “How can I help?”

Community leaders agree the formula for ensuring a safer homeland consists of volunteers, a trained and informed public and increased support of emergency response agencies during disasters. Major disasters can overwhelm first responder agencies, empowering individuals to lend support. Source: FEMA

Get involved before disaster strikes. Here are a few ways you can help:

Make a Plan

Your family may not be together when a disaster strikes so it is important to plan in advance: how you will get to a safe place; how you will contact one another; how you will get back together; and what you will do in different situations. (FEMA)

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Need Assistance? Call (904) 630-CITY

Dial 911 in the event of an emergency or (904) 630-0500 for a non-emergency.