Filing a Charge
How to File:
By appointment:
You may call the JHRC at (904) 630-4911 and request an Assessment Questionnaire to be mailed, facsimiled (faxed) or e-mailed to you for completion. You may also complete and submit an Assessment Questionnaire online. Your completed questionnaire will be assigned to a specialist who will contact you to discuss the information provided and determine whether there is sufficient information to file a charge. If there is sufficient information to file a charge, an appointment will be scheduled for you to complete the assessment process and sign the appropriate forms and documents.
Walk-in:
You may file a charge in the JHRC office Monday through Friday (except legal holidays) between the hours of 8:00 a.m. to 10:30 a.m. and 1:00 p.m. to 3:30 p.m. You will be asked to complete the Assessment Questionnaire and will be seen by the next available specialist. The process takes approximately two hours.
Contact information:
Jacksonville Human Rights Commission
117 West Duval Street, Suite 350
City Hall, St. James Building
Jacksonville, Florida 32202
Telephone: (904) 630-4911
Facsimile: (904) 630-4918
What to Expect and Bring:
- Parking is available by meter on a first come first serve basis. The meters accept quarters only for 30 minute intervals up to either 1 hour or 2 hours of parking depending upon the location of the meter.
- There are various parking facilities around City Hall, including, but not limited to, the Jacksonville Public Library parking garage located on the corner of Duval Street and Main Street at a cost of $3.00 for the first hour and a maximum of $10.00 per day. Enter the facility from Duval Street. Please feel free to explore other options deemed more suitable to your needs.
- A valid form of photo identification is required (state issued identification card or driver's license, military identification, passport issued by an appropriate authority, etc…).
- Provide any documentation in your possession that supports your charge of discrimination (disciplinary notices, performance evaluations, medical disability-related documents, as appropriate).
- You will be expected to decide whether your charge of discrimination goes through JHRC's mediation or investigative process.
- Mediation will be scheduled within 15 to 30 days of a charge being filed.
- The Commission's investigative process typically takes a minimum of 180 days to complete.