Completed Projects and Technology Advances

ITD imageCentral Operations

Environmental and Compliance

Information Technologies

Jacksonville Children's Commission

Jacksonville Fire and Rescue Department

Jacksonville Public Library

Medical Examiner

Planning and Development

Recreation and Community Services

Supervisor of Elections

Tax Collector

 


Central Operations

Public Information / Mayor's Office - ListServ
Many of the City of Jacksonville's departments and divisions are now able to send newsletters in e-mail format to patrons. Groups sending regular electronic newsletters and alerts include, Special Events, Military Affairs, and City Coucil Member, Robin Lumb. You can subscribe to a newsletter by contacting the specific department or group and providing your e-mail address.

Environmental and Compliance

Environmental Quality - Ambient Water Quality WBID System
ITD technology helps our environment by assisting City of Jacksonville environmental professionals to collect and analyze data about the St. Johns River, as well as other bodies of water in Duval County. Staff at our Environmental Quality Divisionare able to take action and make recommendations based on details collected and stored in the JaxGIS web application.
Animal Care and Control - LEED Facility
The City of Jacksonville's Animal Care and Control in Riverside is one of the most modern municipal animal care facilities in the United States. ITD is proud to support this center for animal care and adoption through our technology services. View COJ's adoptable pets online.
Animal Care and Control - Mandarin Pet Adoption Center
The City of Jacksonville's Information Technology services made it easier to transition animals in need of adoption to their new center in Mandarin.

Information Technologies

ITD - Citywide PC Refresh Project
Use new computers and software, plus internet and printers, at your local Jacksonville Public Library branch.
ITD - Bluecoat Implementation
Use the City of Jacksonville's web services with confidence as we employ the latest security features and safeguards.
ITD - E-Commerce Implementations (City-Wide)
Use the City of Jacksonville's convenient e-commerce tools to pay for many city fees, such as JaxParks Summer Camp registration, JSO Alarm citations, and library fines.

Jacksonville Children's Commission

Jax Children's Commission - Portfolio Application
Child Care Management Services (CCMS) is a State of Florida system that maintains dataon those residents who qualify for state-funded child care, screenings, and benefits that come with this service. CCMS sends information to the JCC Portfolio application here in Duval County so that local children in need of assistance can participate in the program.

Jacksonville Fire and Rescue Department

JFRD - MDT Device Installs
The Mobile Data Terminal is a ruggedized and highly specialized laptop used by rescue personnel during patient transport. The new MDT devices allow JFRD to collect your electronic signature which is required by law when providing emergency care. Collecting your signature electronically saves time and money and ensures all of your personal and billing information is recorded accurately.
JFRD - Zoll Data Relay System
The Zoll Data Relay System enables emergency medical personnel to communicate with physicians and save lives by allowing caregivers to intervene with certain treatments before arriving at the hospital.
JFRD EOC - Incident Management Application
Incident Management opens channels of communication between the neighboring counties of Duval, Clay, Baker, and Nassau in the event of an emergency such as a hurricane or storm when vital information must be disseminated quickly.

Jacksonville Public Library

Jacksonville Public Library - Bandwidth Upgrade
ITD consistently responds to the public need for increased bandwidth and the overall customer experience using the internet at our Jacksonville Public Library locations. Regular upgrades to these services help citizens to enjoy accessing information and services online.
Jacksonville Public Library - Metro-Ethernet (Metro-E) Upgrade
Demand for free internet access through our Jacksonville Public Libraries is growing rapidly. The Metro-E upgrade provides the speed and capacity needed to meet the current need of citizens.
Jacksonville Public Library - Gates Grant Computers
Use a Gates Foundation computer supported by ITD at your local library branch.
Jacksonville Public Library - Pharos Upgrade
Use Jacksonville Public Library self-service stations to check out material, reserve material, or pay fees.

Medical Examiner

Medical Examiner - Telephone / Network Bandwidth Upgrades
Most citizens probably would not associate the need for increased technology at the Medical Examiner's Office, however, that was exactly the case. ITD provided new communications mechanisms which were of great benefit to solving investigations.

Planning and Development

Planning and Development - NSP Website
NSP's main goal is to make it possible for qualified buyers in Duval County to buy a home. The City of Jacksonville's Neighborhood Stabilization Program works in zip codes 32206, 32208, 32209, 32244 and 32254. To find out how you can purchase a completely refurbished and renovated single family home in these neighborhoods call (904) 398-HOME.
Planning and Development - BID Controller Upgrade
This upgrade gives citizens faster online access to large documents used in the Building Inspections Process.
Planning and Development- Land Use and Zoning Application
ITD combined Zoning and Land Use requests into one account and created the ability to process applications online. No need to make trips to city offices now for Zoning and Land Use requests. We've eliminated the paper, too, by implementing electronic document submission.
Planning and Development - Mainframe Permitting System
The new Right of Way web permitting technology allows for more expedient handling of permits, payments, and documentation for citizens who did not previously have access to these features.
Planning and Development - BID Optimization
The Building Inspections Department is able to serve you quickly and efficiently with its BID application. You can easily track and apply for a variety of building permits utilizing BID.

Recreation and Community Services

Special Events - Make a Scene Downtown Website
Use this site to view the City of Jacksonville's Special Events calendar, apply for a Special Event permit, apply for a Vendor permit, or purchase Special Events merchandise.
Parks and Recreation - Hanna Park Phone System Upgrade
With so many visitors each year, Hanna Park always has a steady stream of callers needing a variety of information. With ITD's phone system upgrade to Hanna park, it is much easier not only to speak to a staff member, but toplan and enjoy your park visit.
Parks and Recreation - Mitchell Teen Center
The Mitchell Teen Center in Arlington offers recreation and enrichment opportunities for teens which include the ability to use a computer with internet access when this equipment would otherwise not be available.

Supervisor of Elections

Supervisor of Elections - Presidential Election Efforts
Bandwidth improvements for your Supervisor of Elections help to make our local, state, and national elections run smoothly; results can be tabulated with precision.

Tax Collector

Tax Collector - Network Bandwidth Upgrade
No one likes to wait in line to pay a bill or get information on an account at the Tax Collector's office. ITD's technology enhancements translate to shorter wait times and better service at the counter.
Tax Collector - CUFS
The CUFS application enables you to pay City User Fees electronically, instead of by mail or in person.
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