Military Veterans Success Stories
Felice M. Franklin
Corp Risk Business Continuity, Deutsche Bank, AVP
Lt. Col., (Ret.), Florida Air National Guard
Finding a job in today's competitive business world after leaving the military brings certain challenges not ordinarily faced by civilians. However, navigating the transition although challengeing, will also bring successful outcomes. I was successful making the transition by being able to draw parallels between what I did in the military and what related to the job I was seeking in the civilian work force. I utilized my network both within the military and the corporate world to develop business contacts. I cannot emphasize enough the importance of building a network of diverse people which provides you tremendous exposure. I began my job search several months prior to retiring from the military, ensuring my business contacts were aware of my future goals. I found my greatest responses and ultimate job success came through networking.
Former U.S. Army NCO, Mark Crowson, joined Citibank a few years ago and is now a Senior Vice President leading multiple information and technology (IT) efforts across all of Citi's consumer businesses. Mark served with the U.S. Army as a member of the 3rd Battalion, 75th Ranger Regiment, where he held several positions ranging from Rifleman to Squad Leader before taking on roles in Operations Planing and Intelligence. Mark's core duties consisted of conducting special warfare missions through the use of infantry tactics and techniques. He received an Honorable Discharge for service connected injuries, soon after which he received a Bachelor's Degree from Troy University in Social Sciences. Though he originally planned to attend law school post-military and pursue a legal profession, Mark successfully transitioned into a career in Information Technology (IT) leveraging skills and experience gained through leadership, strategic planning, problem solving, task organization, risk and issue management. During his IT career, Mark has held several positions including those of Director and Chief Technology Officer and is currently employed in Jacksonville at Citibank where he currently leads IT efforts in direct support of Citi's North America credit card business and is Co-Chair of Citi's employee Military Veterans Network of Jacksonville.