Animal Care and Protective Services

Jacksonville’s Animal Care and Protective Services (ACPS) provides animal control to the citizens in Jacksonville by fair enforcement and community education. ACPS also enhances the quality of life in our neighborhoods by offering quality pets for adoption at a reasonable cost. ACPS is dedicated to providing a high level of service to the citizens in Jacksonville and to saving the lives of all adoptable animals in our community.

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Animal Care and Protective Services

Hours of Operation

Adoption Hours

Tuesday-Saturday: 10 a.m. - 6 p.m.

Intake Hours

Tuesday-Friday: 8 a.m. - 12 p.m.


2020 Forest St, Jacksonville, FL 32204

For more efficient customer service, please call 630-CITY (2489).

The shelter will be closed on the following dates for offsite events:

Saturday, May 6, 2017
Saturday, June 24, 2017
Friday, July 14, 2017
Saturday, July 15, 2017
Saturday, August, 26, 2017
Saturday, September 23, 2017
Friday, October 6, 2017
Saturday, October 7, 2017
Friday, November 10, 2017
Thursday, December 7, 2017
Friday, December 8, 2017
Saturday, December 9, 2017


Animal Care and Protective Services offers rabies vaccines, distemper vaccines, and microchips to the community between the hours of 2 p.m. - 4 p.m. Tuesday through Friday.  The cost of these services is $10 each.

Click here to view additional Animal Care & Protective Services fees.


Animal Care and Protective Services is pleased to have been selected to receive a Lifesaving Grant Investment from the Petco Foundation. This lifesaving contribution provides support to expand our animal behavior program and increase adoptions through participation in events throughout the community.


Other Resources

Resources to rehome your pet.

Quick Links

You may request a service or notify us of a service problem now. Just follow the steps to complete your request. Otherwise, you may call (904) 630-CITY (2489).

Friends of Jacksonville Animals

The Friends of Jacksonville Animals organization is a great help to ACPS. Learn more about this caring group at their website.

Down2Zero Campaign 

Animal Care and Protective Services (ACPS) and Friends of Jacksonville Animals (FOJA) have an animal adoption campaign called Down2Zero. The primary goal of this effort is to raise awareness about the importance of adopting local shelter animals and encourage Jacksonville residents to support their local shelter by donating and/or volunteering.  

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