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City of Jacksonville
Police and Fire Pension Fund
New Online Access to Your Direct Deposit Statements
We are excited to provide this new service - a pension portal where you will have access to your direct deposit statements online! Follow the instructions below to access your statements:
" on the pension portal page located in the bottom center of the box.
COMPLETE THE INFORMATION REQUESTED:
e-mail address, first name, last name, full date of birth, and the last four digits of your social security number.
Click the box for “
I’m not a robot
” and select the appropriate pictures requested. Click “Verify”. Then continue.
You will be asked to choose three security questions and provide answers to those three questions, then click to register.
Once registered you will receive an email with a temporary password.
Using this temporary password, log onto the website again at
THE TEMPORARY PASSWORD IS ONLY VALID FOR 30 MINUTES
You will use this password to login and set up your own personal password. If the temporary password timed out, click on “
” to request a new Temporary password. “
” will ask for your first name, last name, full date of birth, last four digits of your social security number, and will ask you for answers to the three security questions which were previously entered on the register screen.
TO SET UP YOUR OWN PERSONAL PASSWORD:
Your new password must be a minimum of 12 characters in length and contain the following: at least one number, at least one special character ($, @, !, %, *, ?, &, etc…), and at least one capitalized letter. Re-enter the same personal password to confirm the password was entered correctly.
You have successfully enrolled in the Police and Fire Pension Fund Online Portal for access to your direct deposit statements!
YOU NOW HAVE ACCESS TO YOUR PAY NOTICES 24/7
INCLUDING WEEKENDS AND HOLIDAYS!
Need Assistance? Contact 630-CITY
Accommodations for persons with disabilities are available upon request.
Visit our accessibility page for more information.
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