Skip to page content
Skip to global navigation
Skip to sub-navigation
Skip to search
Skip to page heading
Skip to breadcrumb
Skip to main content
Skip to footer
Top of Page
Skip to all departments
Accessibility Statement and Access Key Legend
Skip to help
Start of Category Links
Things to Do
End of Category Links
Skip To End Of Global Navigation
Search and City Services
Search & City Services
Apply / Register
File / Report
File a Complaint (630-CITY)
Service Requests (630-CITY)
Legislative Bill Search
Parks & Amenities
Offices / Departments
Link to All Departments Page
Focus to close search box
Courts / Legal
Boards & Commissions
Independent Authorities & Agencies
Other Elected Officials
Interlocal Agreements with Political Subdivisions
Community Redevelopment Area Boards
Starting a Small Business
Expanding/Relocating a Business
Doing Business with the City
Jacksonville Small & Emerging Business
Title VI Compliance
Things to Do
Things to Do
Arts & Culture
Sports & Entertainment
Pay a Fee
Request a Service
JaxReady Mobile App
Evacuation Zone Search
Would you like to view this page in desktop format?
Side Navigation Menu
Sub-Navigation Menu Start:
Online Homestead Exemption
Exemption Abuse Hotline
Armed Forces Homestead Allowances
Disabled Veterans Exemption
Historic Preservation Exemption
Senior Citizen Homestead Exemptions
Meet the Property Appraiser
Property Tax Reform
Save Our Homes
Tangible Personal Property
Taxpayer's Bill of Rights
Truth in Millage (TRIM)
Value Adjustment Board
For sitemap menu
options click on the
Social Media Links
Site Search Tab
Back To Top
City of Jacksonville
This is specialized work in the office of the Property Appraiser involving inspection and investigation of homestead exemption and related Florida exemptions fraud. The work requires knowledge of the applicable Florida Statutes. Work includes significant contact with the public, field inspections and computer skills. Duties involve gathering and analyzing data, making decisions based on evidence, preparing case files, and testifying at Value Adjustment Board (VAB) hearings or in court. Experience is usually gained through a combination of training and experience. Contacts with others require skills in diplomacy, tact and influencing people and are important in providing services, discussing and resolving exemption questions and problems, and presenting and defending recommendations and decisions. The work is performed with a high degree of independent judgment, discretion and initiative under general supervision. Work is performed both in an office environment and in the field. Operates standard office equipment; such as personal computer, calculator, copier, and fax machine.
Communicates effectively and professionally, verbally and in writing, the statutes and requirements of the homestead exemption and related Florida exemptions.
Assist in answering general taxpayer calls providing effective resolution to inquiries and issues.
Conduct research in the field through on-site interviews with taxpayers and related parties. Conduct field inspections of properties, prepare comprehensive written reports, and take photographs.
Conduct research within the office through telephone interviews and computer-based research.
Make determination of eligibility of exemptions and corresponding back taxes within authority limits and processes all necessary paperwork, including Intent to Deny, Denial and Liens.
Meets with taxpayers and representatives in response to investigation and/or removal of exemption(s).
Prepares and presents defense of removal of exemptions at Value Adjustment Board (VAB) hearings and in litigation.
Ability to determine ‘live in’ percentage based upon the commercial vs. residential use.
Knowledge, Skills and Abilities
Knowledge of laws, regulations, rules and procedures applicable to exemptions and ability to apply this knowledge to individual cases.
Knowledge of interviewing, data-gathering and investigative techniques.
Knowledge of modern legal research techniques, methods and procedures.
Knowledge of chain of title and legal instruments.
Knowledge of and ability to apply Save Our Homes (SOH).
Ability to interview and question people and gather and evaluate evidence.
Ability to obtain information from computer/web files.
Ability to interact with taxpayers in a courteous, friendly and effective manner, and to establish and maintain a good working relationship with internal staff and other government agencies
Ability to communicate effectively and concisely orally and in writing.
Ability to exercise good judgment in applying and interpreting laws, regulations, rules and policies and procedures.
A four-year combination of education, training and experience in a government assessment office, accounting, investigation/research, or paralegal. Exemption experience preferred.
Prior experience in a job(s) that requires skill in dealing with customers including the ability to explain laws, regulations, procedures, and policies.
Computer literacy and excellent public relations skills.
Valid Florida Driver’s License, along with maintaining a safe driving record.
Salary range is $33,000 - $44,000 - $52,800
HOW TO APPLY
Applicants interested in the available position(s) should complete and submit the
PAO Employment Application
in one of the following ways:
- Print, scan and send the completed application along
with a current resume
via e-mail to
. Data on the form cannot be saved, therefore the
completed application must be printed and scanned in order to send via e-mail
. Applications are only accepted for available posted positions. Applications must be completed in full. Partial applications will not be considered.
Need Assistance? Contact 630-CITY
Accommodations for persons with disabilities are available upon request.
Visit our accessibility page for more information.
©2018 Official City of Jacksonville and Duval County Government Website, All Rights Reserved. |