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*Most questions about exemption eligibility or forms are answered on the Exemptions page. If you require further assistance, you can email to pacustserv@coj.net or call Customer Service at (904) 630-2020.

Real Estate related forms can be emailed to pacustserv@coj.net.
Tangible Personal Property forms can be emailed to patpp@coj.net.

The Property Appraiser's Custodian of Public Records, as per Florida Statutes 119.12 Section (2) is:

Yadira M. Botero, Executive Assistant to the Property Appraiser
Office of the Property Appraiser
231 E. Forsyth Street, Suite 270
Jacksonville, FL 32202
pacustserv@coj.net
Phone: (904) 630-2020
Fax: (904) 630-2525

** Address changes for homesteaded property go to pacustserv@coj.net.
** Address changes for non-homesteaded property go to paolrec@coj.net.
** Address changes for Tangible Personal Property Accounts go to patpp@coj.net.

Send all others questions/requests to:paadmin@coj.net, Property Appraiser Webmaster.