Frequently Asked Questions
What is my garbage, yard waste, or recycling collection day?
Please call 630-CITY (2489) for assistance with your collection schedules. You may also look this information up online.
How do I discard building materials or construction debris?
For small home projects performed by the homeowner, residents can discard up to one cubic yard (two full construction wheelbarrows) of building materials weekly on household garbage collection day. Materials must not exceed 5 feet in length or width or weigh more than 40 pounds. If possible, containerize all materials and place them separately from the household garbage for verification of quantities. Small bulky items ( i.e., sofa, furniture, toilet and certain construction debris, etc.) will be tagged and scheduled for collection the following business day. If you will be generating quantities more than listed above, you will need to hire a rubbish removal company to provide a construction debris container. Any debris from work performed by a contractor must be removed by the contractor. As with all household garbage, waste should be placed at the curb no later than 6:00 a.m. on collection day. Waste should not be placed at the curb before 5:00 p.m. the day prior to scheduled collection and all empty containers must be removed from the curb no later than 6:00 a.m. the day after scheduled collection.
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Where do I discard my needles?
Place small amounts of needles, lancets, etc. in a hard plastic or metal container (detergent bottle, coffee can). Do not use a clear container or a glass container. Secure the lid with heavy-duty tape. Discard the container in the middle of your garbage receptacle.
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How do I stop junk mail?
The bulk business mail that people receive in one day could produce enough energy to heat 250,000 homes. To remove your name from most bulk business mailing lists, write to:
Mail Preference Service
Attn: Dept. 27418459
Direct Marketing Association
P. O. Box 282
Carmel, New York 10512
You may also make your request online at http://www.dmachoice.org/
. Registration is required. Once logged in consumers can set their preferences and obtain a form with a tracking number to mail in with the $1 fee.
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I live in an apartment/condo. How do I recycle?
First, contact the management of the complex to check in the Yellow Pages under recycling. Numerous companies, including some of those listed below, will provide free waste audits on the materials generated by the tenants. Then it's a matter of contracting with the company which can provide the most reasonable service.
You may also locate facilities close to you for various commodities at the Earth 911 website. Additionally, you may contact the recycling facilities and service providers listed below to learn what material(s) they will accept for recycling from individuals.
AMASON’s ROLL OFFS
5465 Verna Blvd
Jacksonville, FL 32205
BEACHES RECYCLING CENTER
56 W. 6th Street
2500 Evergreen Ave.
2500 Kings Road
7580 Philips Hwy.
CITY APPLIANCE CENTER
2675 Commonwealth Ave.
2038 Lane Avenue
4031 N Liberty St.
ULTRASHRED TECHNOLOGIES, INC.
11200 St. Johns Ind. Pkwy.
1352 W. Beaver Street
P.O. Box 60443
Jacksonville, FL 32236
5937 Soutel Drive
OLD KINGS ROAD SOLID WASTE
8540 Old Kings Road
8707 SOMERS ROAD
1580 W. Beaver St.
SOUTHLAND RECYCLING SERVICES
2127 Hubbard St.
2127 Hubbard St.
*REPUBLIC SERVICES of FLORIDA, LP d/b/a Southland Recycling Services
2120 North Market St.
* Recycle Facility Partner with COJ
How can I get waste collection service for my business?
The city only provides waste collection services for a fee to small commercial entities that generate no more than 10 cans or bags of waste per collection. To subscribe (pay) for this service, you may call 255-8778.
What are the procedures for collection of appliances, tires and building materials for the small commercial business accounts that do pay the city for service?
Our small commercial business accounts must make their own arrangements for the disposal of appliances, tires and building materials. These items are not included in the service contract. Businesses may either arrange for collection and disposal through an independent waste hauler or take items to Trail Ridge Landfill themselves. Commercial businesses may also take their appliances to the City's Appliance Center, located at 2675 Commonwealth Avenue. For more information, please call 904-384-1380. Tires can be disposed at American Rubber Technologies, located at 302 N. Lane Avenue. For more information, please call them at 904-786-5200.
Is yard waste collection included in the service contract for small commercial businesses?
Yard waste collection is included in the small commercial business service contracts. Yard Waste must meet the specifications for residential yard waste collection.
My business does not qualify for the city's small commercial business collection service. How do I rent a dumpster? What are the fees for renting dumpsters? Are dumpsters available in a variety of sizes?
The city does not provide commercial dumpster service. To obtain information regarding the rental of dumpsters and roll-off containers, the fees involved and the sizes available, please refer to the Yellow Pages in your telephone book. You will find several companies from which to choose under the Garbage Collection
listings. You will need to ensure that the company you choose is properly licensed to provide the service you need. For waste other than construction and demolition debris and recycled materials, the company must have a franchise issued by the city.
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Why did you discontinue alley collection service?
After reviewing expenditures in preparation for the 2009-2010 budget, the Solid Waste Division found that alley collection is no longer a cost feasible expense.
Alley collection requires more time, more staff, and more specialized equipment than standard curbside collection. The Solid Waste Division's budget could no longer support these additional expenditures.
Residents who previously used alleys must place all waste (garbage, yard waste and recycling) curbside. Click here to view the curbside collection service standards.