•  Separate household garbage from recycling and from yard waste.
  •  Set items out no later than 6 a.m. on collection day and no earlier than 5 p.m. the day prior.
  •  Remove empty receptacles by 6 a.m. the day after collection.
  •  Make sure what you set out meets the standards in this guide.
  •  Be sure there is no hazardous waste in your household garbage.
  •  Recycle as much as possible.
  •  Click on the link(s) to schedule tires or appliances collections.
Help fight blight and report illegal dumping.

If your garbage, recycling or yard trash has not been picked up by 6 p.m. on the scheduled collection day, please report the missed pick up by visiting, or call 630-CITY (2489) the following day.



  • Stack items for collection in front of or immediately next to mailboxes, fire hydrants, utility poles, meters or utility boxes, or overhead utility lines or low hanging tree limbs.
  • Block sidewalks, driveways, vehicle travel lanes or parking spots.
  • Discard hazardous waste with household garbage.
  • Forget to follow the collection standards in this guide.
  • Contribute to blight by littering or dumping waste illegally.


Usually, items left on the curb don’t meet one or more of the service standards outlined in this guide. Anything left behind should be tagged with an explanation of why it was left.

Common mistakes include:

  • Garbage mixed with recycling or yard waste mixed with garbage.
  • Excess size and/or weight.
  • Improper placement of receptacles.
  • Set out after 6 a.m. on collection day.
  • Contractor-generated material (Ord. Sec. 380.206).
  • Is or contains household hazardous waste.

*Please note that the automated collections program for SWS and/or WP residents include garbage and recycling services while ADS/City area residents have automated recycling services only. 

To request collection service or report a problem with collection, please call (904) 630-CITY (2489) or visit 630-CITY online.