Service Standards

Mission Statement:

The Solid Waste Division's mission is to provide environmentally sound and cost effective solid waste and recycling services for the City of Jacksonville that exceed our customers' expectations.

Residential Garbage, Yard Waste and Recycling

When?

• Separately place your garbage, recycling or yard waste curbside no later than 6 a.m. on your scheduled collection day.
• Wastes should not be placed curbside earlier than 5 p.m. on the day before collection day.
• All inappropriate waste and empty containers should be removed from the curb no later than 6 a.m. the day after scheduled collection.

Where?

• All residential waste must be placed at curb or roadway within 5 feet of the edge of the traveled portion of the street.
• Garbage and yard waste must not be stacked over water or gas meters, under low hanging tree limbs or utility wires, or beside mailboxes.

How?

• Residential garbage and yard waste must be in standard 20-32 gallon cans or sealed plastic bags with each container weighing no more than 40 pounds.
• Garbage cans must have tight fitting lids, be free of sharp and jagged edges, with bottom intact. Clearly label for disposal or call your servicer for removal of broken garbage cans.
• For the safety of our collection crews, all broken glass must be wrapped and sealed in newspaper or in some other protective covering and placed only in the garbage.

How much?

• Collection of building material is limited to 1 cubic yard weekly, not to exceed 5 feet in length (filling approximately two construction wheelbarrows) and only if the work is performed by the homeowner. Building material is collected on the same day as household garbage, but should be separated from the garbage.

What?

• Place furniture and other bulky items (excluding used appliances) curbside separately from your household garbage. Furniture items are collected on the same day as household garbage.
• Fluorescent Bulbs and tubes are considered hazardous materials. Residents can dispose of these items at the Household Hazardous Waste Facility at no charge. The Facility is located at 2675 Commonwealth Avenue.
• Bio-Medical Waste is NOT recyclable. Place small amounts of needles, lancets, etc. in a hard plastic or metal container (detergent bottle, coffee can). Do not use a clear container or a glass container. Secure the lid with heavy-duty tape. Discard the container in the middle of your garbage receptacle. For proper disposal of any bio-medical waste other than properly containerized needles, lancets, etc., please consult with your health care provider or the Duval County Health Department at 253-2572.
• Oil drums, 55 gallon drums, and 200 gallon drums are collected curbside only when emptied and punctured to prevent fire hazard.
• Used oil is prohibited by law in landfills. Never pour used motor oil in the garbage, on the ground or down street drains. It can poison drinking water. One gallon of improperly disposed waste oil could pollute one million gallons of fresh water. Many local oil retailers accept used motor oil for recycling from residents at no charge (maximum 5 gallons per consumer per trip). Arrange pick up of major used appliances by calling (904) 630-CITY prior to placing them at the curb. Remove or secure any doors. 
  Accommodations for the Disabled Community can be found on: TTY call 904-630-7240
   
• Household hazardous wastes cannot be collected curbside. Residents may take items to the City's Household Hazardous Waste Facility at 2675 Commonwealth Avenue.  Collection Event Schedule.
• Arrange pick up of up to 4 passenger car tires by calling (904) 630-CITY prior to placing them at the curb. Once scheduled, place them at the curb on the pre-arranged collection day by 6 a.m. Auto parts will not be collected.

For Garbage Disposal Information, call Trail Ridge Landfill at (904) 255-7355.

It is illegal to dump trash and debris on vacant land, roads, streets, drains and ditches. To report illegal dumping call (904) 630-CITY. 

Yard Waste

• Yard waste is collected separately from garbage. Yard waste includes only vegetative matter such as grass clippings, leaves, shrub trimmings, palm fronds and tree limbs. Any limbs must be cut 5 feet or shorter, no larger than 6 inches in diameter, and stacked in piles parallel to the curb. Please do not include lawn furniture, fencing, garden hoses or treated landscape timber or rocks.
• Collection of yard waste is limited to 5 cubic yards weekly-- approximately a standard pickup truck load or 30 bags.
• Note: Tree removal and trimming services are responsible for the removal of any yard waste they produce. 

Curbside Recycling

Single-family residents can recycle all of these items curbside in their blue bin*:

• Plastic food, beverage, detergent bottles, that are labeled 1 - 7. Labels do not need to be removed.
• Glass bottles and jars (green, brown, and clear; please place tops/lids in garbage; labels do not need to be removed)
• Metal and aluminum cans
• Newspapers and inserts (on rainy days, please hold until next collection day)
• Magazines, catalogs & telephone books
• Shredded paper must be bagged
• Brown paper bags (can also be used to hold excess recyclables)
• Corrugated cardboard (flattened and cut in pieces 2' by 3' or smaller)
• No plastic bags

*Note: Blue plastic bins are provided to new residential property owners (apartment/condo dwellers please contact your property management company for recycling options), and available to new program participants.  If you do not have blue plastic bins residents can use paper bags or other comparably sized plastic bins for their recyclables. The bins can be any color. The city issued blue bins are 18 gallon containers measuring at 15" wide by 22" long and 15" deep.  (No plastic bags, please.) Except for Republic /Southland Waste Services (SWS) customers, no "tall' recycle bins can be used since the collection employee has to separate material prior to it being put in the truck. You may check  online to verify if SWS is your service area

Call (904) 630-CITY for the wastehauler in your area or check online for your collection days and waste hauler.

City of Jacksonville
Solid Waste Division
Collection & Sanitary Services
1031 Superior Street
Jacksonville, FL 32254
(904) 630-CITY


Local wastehaulers are:

Advanced Disposal Services (ADS)
7915 Baymeadows Way, Suite 300
Jacksonville, FL 32256
(904) 737-7900

Waste Pro of Florida
2940 Strickland St.
Jacksonville, FL 32243
(904) 731-7288

Southland Waste Systems (SWS)
218 Morgan Ave.
Jacksonville, FL 32254
(904) 384-2567

Click here for accommodations for the Disability Community.