Dial 9-1-1 in the event of an emergency or (904) 630-0500 for a non-emergency.
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Completed Police Dispatched Calls for Service - This page displays calls for services made to the Jacksonville Sheriff's Office that have recently been completed.
Operation "Safer Transaction" - Be safe! Conduct online legal transactions at a police station.
Sheriff's Watch Programs - Sheriff's Watch strengthens partnerships between citizens and police
FDLE Authorized Fingerprint Providers List
Prescription Drug Drop Off - Drop off unused and out-of-date medications at the Police Memorial Building (501 E. Bay Street) for proper disposal.
Where Do I Go?
Not sure who to turn to for help? This link provides a brief description of JSO divisions.
If this is an Emergency please stop and immediately call 911.
The Citizen's Online Crime Reporting System allows you to quickly and efficiently submit an official police report for certain crimes or occurrences. When you complete this report (and after it is reviewed and approved by a police officer), you will be able to print a free copy of the report. The crime you are reporting online can not involve a known suspect.
2015 Departmental Reports:
In an emergency, always dial 9-1-1 and the operator will direct your call based on the nature of the emergency.
For non-emergency calls to JSO, please use (904) 630-0500.
If you want to share feedback about JSO or report information about a crime, please click here.
Compliments and Complaints
If you want to compliment an officer or make a complaint, click here for more information.
Frequently Called Numbers
For a printable file of more than three dozen frequently called numbers at JSO, click here*.
Hearing Impaired Assistance
Members of the hearing impaired community can access 911 using a TTY phone system. TTY phones have special tones that the receiving units in the JSO Communications Center translate into text. All JSO dispatchers are trained to assist customers who use TTY equipment.Notice Under the Americans With Disabilities Act*
Assistance "Out in the Field"
The JSO uses DEAF LINK to assist the deaf and hearing impaired community. If a deaf or hearing impaired citizen stops a police officer to report a crime or have a conversation, and cannot communicate, the citizen can be brought to the nearest substation (or to the Police Memorial Building or the Pre-Trial Detention Facility.) Deaf Link allows immediate communication with a sign language interpreter through the computer (24 hours a day, seven days a week).
Jacksonville Sheriff's OfficeJSO is the official law enforcement agency for the city/county JaxSheriff.org ►
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Police Athletic League of JacksonvilleCreating positive relationships between law enforcement officers and the youth of our community JaxPAL.com ►
Equal Employment Opportunity Statement
Need Assistance? Contact 630-CITY
or TTY 904-255-8008
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