DO's
Do Call 9-1-1 to report a fire, an accident,a serious medical problem, or when life or property is in immediate danger.
Do Stay as calm as possible
Do Speak loud and clear, but do not scream. Let the dispatcher control the conversation

DO NOT's
Do not call 9-1-1 and ask for the non-emergency number. The non-emergency number is (904)  630-0500
Do not call 9-1-1 and ask for telephone numbers
Do not call 9-1-1 during a storm to report the power is out at your home, unless it is an emergency. Call your local electric company
Do not call 9-1-1 for non-emergency transportation
Do not call 9-1-1 to speak with a detective regarding an ongoing investigation
Do not call 9-1-1 for information on court dates or times, bail amounts, whether or not someone is in custody or hours of visitation at the jail

Do not call 9-1-1 just to see if someone answers

Under Florida Statute penalties apply for those calling 9-1-1 with false information or abusing the system...arrest may result.