The Department of Patrol and Enforcement, led by Director Michelle Cook, is home to the “first responders” for police service calls: officers committed to serving the community through the effective response to citizen calls for assistance; providing crime prevention programs; and the leading efforts in traffic control and safety in Jacksonville. The department is comprised of three divisions: Community Affairs/Special Events Division, Patrol Division East and Patrol Division West.
All of JSO’s crime prevention and community outreach initiatives operate under the Community Affairs/Special Events Division, which is under the command of a Chief and one Assistant Chief. Some of the highly specialized programs run out of this division include the Citizen’s Police Academy and Sheriff's Watch.
The Patrol Division is led by two Chiefs and six Assistant Chiefs. Patrol Division East (Zones 1, 2, and 3) and Patrol Division West (Zones 4, 5, and 6) are generally considered the backbone of a police agency, because it is made up the largest group of officers, and their effectiveness is measured every day by the variety of calls they must be prepared to answer and the effectiveness with which they handle each call. Our officers respond to reports of crime, conduct traffic control and enforcement, perform many community policing functions, and coordinate efforts with the investigators who are called upon to follow up on many cases that originate from patrol’s calls for service.
Director Michelle Cook
Department of Patrol and Enforcement