Obtaining Records and Fingerprints

The primary responsibility of personnel assigned to the public counter is to provide fingerprinting services and agency documents to walk-in customers at the Police Memorial Building (501 E. Bay Street). Public Records Counter

Our six substations also provide many of these services in an effort to make access to our records more convenient to our citizens.

Click here for a schedule of fees and additional service locations.

Local criminal background checks, traffic crash and offense reports, arrest dockets and miscellaneous agency reports are routinely provided by personnel at the public counter.

In 2015, the Public Counter personnel provided electronic fingerprinting for 232 Concealed Weapon applicants and 260 persons applying for a name change through the Clerk of Courts, totaling 492 prints. There were 239 Concealed Weapon applicants and 233 name changes for a total of 472 electronic fingerprints submitted in 2014. In 2015, Records Unit personnel processed 337 seal and expunge criminal history arrests compared to 661 processed in 2014. Additionally, the unit is responsible for assisting the Public Records Unit with simple public record requests. (Information from page 9 of the 2015 Police Services Departmental Report)
For more information about the Records Unit please click here to read the 2015 Police Services Departmental Report.

Custodian of Records
Agnes Carswell
(904) 630-2209

Public Records Counter

Police Memorial Building

501 East Bay Street

Jacksonville, FL 32202

Hours of operation - 8 a.m.- 5 p.m., Monday - Friday

We are closed on all federal holidays.