Public Counter
Obtaining Records and Fingerprints
The primary responsibility of personnel assigned to the public counter is to provide fingerprinting services and agency documents to walk-in customers at the Police Memorial Building (501 E. Bay Street). 
Our six substations also provide many of these services in an effort to make access to our records more convenient to our citizens. Click here for a schedule of fees and additional service locations.
Local criminal background checks, traffic crash and offense reports, arrest dockets and miscellaneous agency reports are routinely provided by personnel at the public counter.
In 2011 public counter personnel at the Police Memorial Building provided electronic fingerprinting for 731 concealed weapon applicants and 232 persons applying for a name change through the Clerk of Court.
Public Records Counter
Police Memorial Building
501 East Bay Street
Jacksonville, FL 32202
Hours of operation
8 a.m.-5 p.m., Monday-Friday.
We are closed on all federal holidays.