Driver License Information
Complete driver license service is provided at all of the Duval County Tax Collector’s Offices, except for the offices listed below under Important Information. For a complete list of the office locations click here
. Road testing, learner license testing, commercial driver license testing and hazmat testing are available by appointment by clicking here
. Computer testing and driving tests require
an appointment. You are unable to make an appointment for the remaining service types.
Driver License handbooks can be downloaded here
You may contact our call center at (904) 630-1916 to speak with a customer service representative.
Due to the driver privacy protection act (DPPA), specific information about your driving record will not be discussed over the phone, but may be obtained by visiting www.flhsmv.gov
or visiting one of our offices in person. The Florida Department of Highway Safety and Motor Vehicles customer service representatives can be reached at (850)617-2000.
An additional $6.25 service fee is charged for all driver license services provided by all Florida Tax Collectors. To view a complete listing of driver license fees please, visit http://www.flhsmv.gov/DHSMVfees.htm.
Laws and Identification Requirements
For current information concerning driver license laws, please visit the Florida Department of Highway Safety and Motor Vehicles
website. Due to the REAL ID ACT, Florida has very detailed and specific document requirements for obtaining a driver’s license or identification card.
To see the identification requirements click below.
Name Change for United States Citizens
U.S. citizens must use the name from their primary identification. When necessary, marriage certificates, court orders or divorce decrees must be provided to link the name on the primary identification to the name that you would like to place on your driver license or identification card. One of the following original or certified documents is required to process a name change for a U.S. Citizen:
Also, keep in mind whatever name you use MUST be verified through the Social Security Administration (SSA), so the name must match the name you use with the Social Security Administration. Therefore, you MUST change your name with the Social Security Administration before doing so on your driver license. Paper verification of a name change with the SSA is not sufficient. You should wait at least two business days before going to a DHSMV office or Tax Collector office to give the SSA sufficient time to update their database.
Every location provides complete driver license services with the following exceptions:
NO ROAD TESTING or TESTING WITH INTERPRETER AT
Cedar Hills, Downtown, Kernan
HAZMAT AVAILABLE ONLY AT
Commonwealth, Gateway, and Hogan at Beach Blvd. Branches