Frequently Asked Questions - (FAQ)
Property Taxes
Tag and Title
Local Business Tax
Self-Reporting Taxes
Who collects this tax from the tourist?
What is the collection allowance?
How often are taxes remitted?
What are the penalties for noncompliance?
How can I receive a blank form?
Stormwater/Solid Waste Fees
Parking and Traffic Citations
Miscellaneous
Property Taxes
The Property Appraiser's Office is responsible for maintaining and correcting billing information for each property record. Each year the property records are certified to the Tax Collector for collection. By law, the Tax Collector is prohibited from making corrections to a certified property tax record. Please contact the Property Appraiser to request any address, spelling, or billing corrections. The Property Appraiser website is
www.coj.net/pa.
Due to the increased cost, we do not recommend using a credit card to pay property taxes. However, we are aware some taxpayers like the option of paying via credit card. There is a fee of 2.5% of the total transaction to use a credit card as payment. This fee is charged by the credit card processing vendor. Neither the City of Jacksonville nor the Tax Collector’s Office receives any portion of this fee. You can avoid the fee by mailing in your payment (check or money order) or by paying at one of our nine branches with check or cash.
How can I get a copy of my deed?
The Clerk of Court maintains all deed records. Their website is
Why did my tax bill increase/decrease?
The Tax Collector is responsible for collecting the taxes. The Property Appraiser is responsible for determining the amount of taxes due. The Property Appraiser determines each property’s value and applies exemptions as eligible. Taxes increase or decrease due to a change in values, exemptions, and/or millage rates. Each August the Property Appraiser sends a “Truth in Millage (TRIM) Notice” to each property owner. This notice provides a detailed breakdown of the property’s value, exemptions, etc. If you feel there is a discrepancy with the TRIM notice, please contact the Property Appraiser at
www.coj.net/pa.
If you pay your taxes through an escrow account, the mortgage company is required to request your bill from the Tax Collector each year. As a property owner, you will receive a Do Not Pay Notice in November. This notice looks similar to a tax bill and contains all of your tax information and the name of the mortgage company that requested your bill. The words "Do Not Pay -Informational Notice Only" will be displayed both the top portion of the notice and the stub. If you have escrowed your taxes and received a regular tax bill, you will need to contact your mortgage company immediately. If you do not escrow your annual property taxes and you received a Do Not Pay Notice in error, you may remit payment using the stub included with the notice.
Mortgage companies submit their billing roll to the Tax Collector once a year. If you find the mortgage company listed on your tax record is incorrect, please contact your CORRECT mortgage company to ensure they have your account listed in their billing file. Florida law places the responsibility of knowing your property taxes are due and have been paid on the property owner.
Have my taxes been paid? Can I get a payment receipt?
You can view up-to-date payment information on our website under the Property Tax Search. To confirm taxes have been paid on a parcel, the If Paid By amount will reflect zero and the payment details will be reflected as shown below. To print a receipt for payment click the Print link at the bottom of the page.
Can I pay my tax bill in installments?
We do offer an installment program. This program breaks up your payments into quarterly installments due in June, September, December, and March. For additional information and eligibility criteria for the installment program
click here.
Tag and Title
Michael Corrigan, Tax Collector
Duval County Tax Collector
Attn: Auto Tag Agency
231 E Forsyth St Room 212
Jacksonville, FL 32202
We accept PIN based debit cards at our branches for payment with a processing fee of $2.00. This fee is charged by the debit machine provider and no portion is retained by the City of Jacksonville or the Tax Collector's Office. Currently we do not accept credit card payments at our branches, however, you can go to
www.gorenew.com to pay via credit card at no additional charge.
The REGISTERED OWNER(S) with proper identification may obtain a replacement license plate/decal/parking placard by either visiting one of our branches or mailing an application (form HSMV 83146) to us. If you would like to obtain a replacement by mail, submit an Application for Replacement License Plate, Validation Sticker, or Parking Permit (form HSMV 83146). This form can be obtained from our office or downloaded at
www.flhsmv.gov. Mail the completed form to
Michael Corrigan, Tax Collector
Duval County Tax Collector
Attn: Mail Processing Center
910 W 44th street
Jacksonville, FL 32208
If a replacement is processed within 180 days of the original issuance date there is no fee.
You may visit one of our branch locations to request a duplicate Florida driver’s license and vehicle registration with an address change. The fee for the driver’s license is $ 15.25 and the vehicle registration is $ 3.00. These requests may also be processed online by visiting the State of Florida's
www.gorenew.com website.
The renewal notices are provided as a courtesy and are not required to renew your registration. By providing the Registered Owner’s Florida driver’s license number, if applicable, along with the current license plate number, vehicle identification number and/or title number of the vehicle/vessel being renewed, our office can access the necessary information to process the renewal. Proof of Florida insurance may be required on applicable vehicles.
You should receive your renewal within 10 business days of processing online.
There is no additional charge for renewing online. However, a mail fee will apply ($.65 for decal registration and $2.10 for mandatory license plate replacement).
Yes, you can visit the State of Florida's website at
www.gorenew.com to update address information.
Local Business Tax
Any ownership, name, or location address changes require a transfer of the Business Tax Receipt. This transfer process is handled by our downtown office located at 231 E Forsyth Street Room 130. Please bring the original Local Business Tax receipt and all necessary documentation to complete the change. We will retain the original Local Business Tax Receipt and issue a new Local Business Tax Receipt with the requested changes.
FS 205.0535(5) requires that the social security number or the federal employer identification number be part of the Local Business Tax records, however that information is protected by the Confidentiality Act.
There is no provision for Local Business Tax that allows for partial payments.
Please visit our Downtown Office at 231 E Forsyth Street Room 130 to apply for a new Local Business Tax Receipt.
Duval County does not issue licenses. We do collect, and the law requires, a business to pay, a Local Business Tax (LBT). Florida State Statutes allow for a delinquency penalty not to exceed 25 percent of the business tax plus up to an additional $250.00 penalty. While state statutes provides the option of civil actions, court proceedings for such small dollar amounts are not attractive or practical (the average annual LBT receipt is less than $100). Violations of municipal and county LBT ordinances are deemed a class D offense. If you believe someone is operating a business in Jacksonville and has not paid their LBT please call us at (904) 630-1916 option 3. Your report will be confidential.
Self-Reporting Taxes
Who collects this tax from the tourist?
All owners and operators of living quarters and accommodations in a hotel, apartment-hotel, motel, resort, rooming house, travel camp, condominium, cooperatively-owned apartment, mobile home, single or multiple-unit dwelling, beach house or any other sleeping accommodation that is rented for six months or less are subject to the tax on transient rentals which must be collected from tenants or guests and remitted to the Duval County Tax Collector’s Office.
What is the collection allowance?
To compensate owners and operators for the collection of taxes from their guests and tenants, owners and operators are entitled to an allowance of 2.5% of the first $1,200.00 of tax collected ($30.00 maximum), provided the tax is remitted on time.
How often are the taxes remitted?
The tourist development tax is due to the Tax Collector’s office by the 20
th day of the month following collection. Any payments remitted after the due date are considered delinquent and are subject to interest and penalties. If the 20
th falls on a Saturday, Sunday, or a federal or state legal holiday, the returns are considered on time if postmarked on the next succeeding workday.
Penalties can be costly if the tax payment is not remitted properly and on time.
- Collection allowance is forfeited
- A penalty of $50.00 or 10% of the tax due per month to a maximum of 50%, whichever is greater.
- Interest is accrued at a floating rate times the tax due for returns postmarked after the due date
Stormwater/Solid Waste Fees
Stormwater and Solid Waste fees are set by the City of Jacksonville. These assessments are billed annually and collected by the Tax Collector on the property tax bill as a non-ad valorem assessment. For information regarding the fee amount please contact the City of Jacksonville at (904) 630-CITY (2489) or you can go to the City of Jacksonville's City Fees website at
http://www.coj.net/Departments/CityFees.aspx.
Traffic and Parking Citations
The Tax Collector's office accepts payment for the City of Jacksonville's Public Parking Division. We do not maintain records of citations, handle disputes, or conduct research. Any questions relating to a parking citation should be directed to the Public Parking Division at (904) 630-1399 or visit their website by
clicking here.
How do I pay for my speeding ticket or any other traffic citation?
The Clerk of the Court is responsible for the collection of traffic citations. The Clerk of the Court's website is
www.duvalclerk.com/ccWebsite/.
Miscellaneous
A check is valid for 180 days from the issue date. If the check is more than 180 days old, please contact the Tax Collector's Finance Department at (904) 630-2022 for a replacement check.
If you have the check referenced in the letter and it is less than 180 days from the issue date, you may cash the check. If the check is more than 180 days old, the Tax Collector's Office will need to issue a replacement check. If you do not have the check referenced, complete the affidavit included with the letter and return to the Tax Collector's Finance Department. Once received a new check will be issued. The Tax Collector's Finance Department can be reached at (904) 630-2022 or
Michael Corrigan, Tax Collector
Duval County Tax Collector
Attn: Finance Department
231 E Forsyth St Room 208
Jacksonville, FL 32202
The check stub on the refund check provides details of the refund. If the information on the check stub is not clear or you have additional questions, please call the Tax Collector's Finance Department at (904) 630-2022.