City of Jacksonville

Hurricane Irma Recovery

September 05, 2017  
hurricane preparedness guide

Useful links and information about storm recovery.



Information and Referral Helplines:

Food & Shelter:

  • Shelters – For the most recent updated information on shelters, call 1-904-630-CITY or 2-1-1.
  • Food Resources – For food pantry locations, call 1-904-630-CITY or 2-1-1.
  • American Red Cross – 1-800-768-8048 (toll free) and 1-904-358-8091 (local) – for shelter info  /
  • Salvation Army – 1-904-356-8641 – for shelter and food /
  • Prime Osborn Convention Center (1000 Water St. – 32204) Open for the general public to “cool off”. It has access to Internet and charging stations. 9 am - 9 pm through September 17th.

Property Damage:

Property Cleanup:

  • Crisis Clean-Up Hotline (70 volunteer organizations helping out thru October 15th) 1-800-451-1954 / Free Service (debris clean-up, muck-out work, tree cutting, etc.)

Utilities, Cable TV and Phone

  • JEA: 1-904-665-6000, 1-800-683-5542,
  • Florida Power & Light: 1-800-468-8243
  • Comcast: 1-800-934-6489
  • AT&T: 1-800-572-4545 Option 8


  • Jacksonville Transit Authority (JTA) 1-904-630-3100 – for bus information


  • Volunteer Opportunities – If you are an organization and have volunteer needs, please submit them online at If you are an individual looking for volunteer opportunities, please visit or contact Corinne Tippins at United Way at or 1-904-330-3962
  • Salvation Army Relief Drive – 9/14/17 - 9/19/17 The following items are needed (Non-perishable food, dry goods, diapers, formula, hygiene items) NO CLOTHES - drop off at 41 North Davis Street, 32204

Florida’s First Coast Relief Fund

The Fund is established to support immediate and long-term relief and recovery efforts for those affected by Hurricane Irma in Baker, Clay, Duval, Nassau, Putnam and St. Johns counties. The Fund will support organizations who are providing relief and recovery efforts. 

To Apply for Funding - If you represent a nonprofit organization that might be eligible to apply for Relief Fund dollars, complete a pre-application on the United Way website: