Dial 9-1-1 in the event of an emergency or (904) 630-0500 for a non-emergency.
Provide JSO your Feedback
Completed Police Dispatched Calls for Service - This page displays calls for services made to the Jacksonville Sheriff's Office that have recently been completed.
Sheriff's Strategic Initiative
Gun Bounty Program - The program promotes the message "See It, Say It, Stop It" and is focused on getting illegal guns off the street and arresting the people who carry and use them.
Florida State Statutes
Mobile Apps: JAXSHERIFF (FL) and Audio Traffic Jacksonville are both available on Android and iOS devices.
Join the Sheriff's Advisory Council (ShAdCo) in your area of town - ShAdCo serves as an information exchange between citizens and police.
Operation "Safer Transaction" - Be safe! Conduct online legal transactions at a police station.
FDLE Authorized Fingerprint Providers List
Prescription Drug Drop Off - Drop off unused and out-of-date medications at the Police Memorial Building (501 E. Bay Street) for proper disposal.
Where Do I Go?
Not sure who to turn to for help? This link provides a brief description of JSO divisions.
If this is an Emergency please stop and immediately call 911.
The Citizen's Online Crime Reporting System allows you to quickly and efficiently submit an official police report for certain crimes or occurrences. When you complete this report (and after it is reviewed and approved by a police officer), you will be able to print a free copy of the report. The crime you are reporting online can not involve a known suspect.
2015 Departmental Reports:
In an emergency, always dial 9-1-1 and the operator will direct your call based on the nature of the emergency.
For non-emergency calls to JSO, please use (904) 630-0500.
If you want to share feedback about JSO or report information about a crime, please click here.
Compliments and Complaints
If you want to compliment an officer or make a complaint, click here for more information.
Frequently Called Numbers
For a printable file of more than three dozen frequently called numbers at JSO, click here*.
Hearing Impaired Assistance
Members of the hearing impaired community can access 911 using a TTY phone system. TTY phones have special tones that the receiving units in the JSO Communications Center translate into text. All JSO dispatchers are trained to assist customers who use TTY equipment.Notice Under the Americans With Disabilities Act*
Assistance "Out in the Field"
The JSO uses DEAF LINK to assist the deaf and hearing impaired community. If a deaf or hearing impaired citizen stops a police officer to report a crime or have a conversation, and cannot communicate, the citizen can be brought to the nearest substation (or to the Police Memorial Building or the Pre-Trial Detention Facility.) Deaf Link allows immediate communication with a sign language interpreter through the computer (24 hours a day, seven days a week).
Jacksonville Sheriff's OfficeJSO is the official law enforcement agency for the city/county JaxSheriff.org ►
City of JacksonvilleCOJ.net is the official Web site for the City of Jacksonville and Duval County your resource for important news and information. COJ.net ►
JaxSheriff Mobile AppPlacing law enforcement and public safety services at your fingertips Download ►
Audio Traffic JacksonvilleUp-to-the-minute traffic and crime information Download ►
JaxReadyDetermine your evacuation zone on your mobile device and Get JaxReady ►
JaxHappsNews and information about events across the First Coast See what happs in JaxHapps ►
Equal Employment Opportunity Statement
Need Assistance? Contact 630-CITY
or TTY 904-255-8008
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