The Employee Benefits Division plays a vital role in the comprehensive management of benefits programs for various stakeholders. We are committed to providing top-notch services for city employees, external agencies, constitutional offices, retirees, and eligible dependents. Our extensive range of programs covers Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA), which includes medical reimbursement, elder and child care, transportation, and pre-taxed parking benefits. Additionally, we offer an OBRA 457(b) Plan, a 401(a) Defined Contribution Plan, and a 457(b) Deferred Compensation Plan to help secure the financial future of our employees. To further support our employees, we conduct new employee benefits on-boarding sessions, pre-retirement seminars, and an engaging wellness program. The wellness program encompasses vital services such as blood drives, free on-site flu shots clinics, discounted gym memberships, 'Lunch and Learn' programs, and free on-site biometric screenings encouraging a healthy and thriving community within the city workforce. With our dedicated team and a diverse range of benefits programs, we aim to ensure the well-being of all members of the city's workforce, both present, and retired. We continuously strive to improve and evolve our services to meet the ever-changing needs of our community. Location: 117 West Duval Street, City Hall, Suite 150, Jacksonville, FL 32202 Hours: Monday - Friday, 7:30am - 4:30pm Phone: 904-255-5555 Fax: 904-255-5565 Email: Benefits@coj.net Directory: Employee Benefits Staff & Plan Providers Contact information
Employee Benefits is excited to share that the 2024 Annual Benefits Enrollment period is from November 1st through November 13th. Please join us at City Hall on the Mezzanine Floor between 8am and 3pm daily. Additionally, we will also be available at the Jacksonville Sheriff’s Office on November 8th from 12 Noon to 5PM and on November 9th from 8am to 3pm. Mark your calendars and start preparing for this important event! Our Benefits Plan Vendors will be present at both locations to guide you through your benefit options, and our dedicated Employee Benefits team will be on hand to assist with online enrollments. Don’t miss this opportunity to make informed choices about your benefits. 2024 Rates
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2023 Wellness Events
Donate Blood - Friday, 9/29 - Duval County Courthouse 12:00pm - 2:00pm
2023 Florida Blue Live Webinars Staying informed, getting resources and speaking with experts on a variety of health topics for a better you is a just a few clicks away! Register today for Florida Blue’s wellness education live webinars. Or point your smart phone camera to the QR Code below. All times are eastern. Interested in a topic but cannot attend? Still register! You will receive the link to the live webinar recording the day after the event. Upcoming topics:
Reduce your Cancer Risk - Tuesday 10/10 - 1:00pm - 2:00pm (ET)
Diabetes Essentials - Wednesday 10/18 - 12:00pm - 1:00pm (ET)
Healthy Desserts (Ask the Dietitian) - Wednesday 10/18 - 1:00pm -1:45pm (ET)
Get support from our friendly team members at your local Florida Blue Center. Our community specialists and nurses can help you understand your health plan, compare costs, enroll in rewards, connect with local resources, improve your health with care management and a lot more. Your local Florida Blue Center will be offering vaccine clinics from 10:00 am to 1:00 pm on the dates below. Your local center will have flu, flu 65, pneumonia, TDAP, hepatitis A & B adult, shingles, COVID-19 (new series), COVID-19 booster, and HPV vaccines available.
Thursday, October 12th
Saturday, October 28th
Find a Florida Blue Center near you and schedule an appointment (not required but suggested). 2023 Health Advocate Live Webinars
Domestic Violence Awareness - Thursday 10/19 - 10:00am (ET) | 4:00pm (ET)
Avoiding Holiday Shopping Fraud - Thursday 11/09 - 1:00pm (ET) | 4:00pm (ET)
2024 Florida Blue Better You On-Demand Webinars - Click and watch to earn points!
Quarter 1: 1/01 - 3/31 Creating Healthy Habits
Quarter 2: 4/01 - 6/30 Mental Well-Being
Quarter 3: 7/01 - 9/30 Master Your Motivation: Seven Strategies to Reach Your Goals
Quarter 4: 10/01 - 11/30 Handling the Holidays in Good Health
2024 Pre-Retirement Seminars
Click here for Registration Information: JAN 17 | APR 10 | JUL 10 | OCT 09
Employee Assistance Program
Health Advocate Employee Assistance + Worklife Services
EAP is available to all Employees at NO cost. This program provides access to a licensed professional counselor, work/life specialist who can assist with personal, family and work related issues. Help is Only a Phone Call Away 24/7 Phone: 1-877-240-6863 Email: Answers@HealthAdvocate.com Website: HealthAdvocate.com/Members What to do if you suspect someone you know is experiencing suicidal thoughts? Please call the National Suicide Prevention Lifeline at 1-800-273-8255. EAP at a glance:
Confidential Assistance. Diverse EAP Professionals. Multiple Locations. Problem Resolution Focus. Referrals to Community Resources. Balancing Work & Family Life. Financial Problems & Legal Difficulties. Workplace Conflicts. Alcohol/Drug Abuse. Managing Stress. Anxiety, Anger, Grief, Loss & Depression. Coping With Grief or Loss. Childcare and Eldercare Concerns. Parenting Issues
2023 Cityfof Jacksonville Benefits Employees, Retirees, and External Agencies
Before proceeding with your enrollment, please review the benefits information below:
City of Jacksonville Benefits Guide
Dependent Eligibility Guidelines
Dependent Documentation Requirements
Over-Age (Age 26-30) Dependent Affidavit
COJ Surprise Billing Model Notice
Election of Section 125 Option
Cafeteria Plan
Notice of Privacy Practices
Benefits Enrollment Instructions
Employee Online Enrollment Site
End of Employment Benefits Guide
Rates for Benefit Plans- Employees and Retirees
Florida Blue/UF Health Plans
Tricare Supplement for Retired Military Only
Humana Dental Plans
VSP Vision Plans
Standard Group, Supplemental, and Dependent Life Plans
TASC-COBRA Plans for terminated COJ Employees
Health and dental plan rates are determined by the specific bargaining unit assigned by Employee Services. Please note, not all part-time employees are eligible for benefits.
Rates for Benefit Plans- External Agencies
Jacksonville Housing Health, Dental, and Vision Plans
First Coast Work Sorce Health, Dental and Vision Plans
Northeast Florida Regional Council Health, Dental and Vision Plans
TASC-COBRA Plans for terminated External Agencies Employees
FLORIDA BLUE / UF HEALTH EPO INSURANCE
Florida Blue City of Jacksonville Representative: Denis Woods Location: City Hall, Employee Benefits, Suite 150 Phone Number: 904-255-5570 Email: denis.woods@bcbsfl.com Hours: Monday - Friday, 7:30am - 4:30pm Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267) TTY number for the hearing impaired call: 1-800-664-5295 # 711 Website: https://www.floridablue.com/
Florida Blue Questions, Answers, and more – Click here
COJ Employee Health and Welfare Plan- Summary Plan Description
General Wellness Guidelines
Florida Blue Homedelivery from Amazon Pharmacy - New Amazon Mail Order Drug Program
Florida Blue Amazon Pharmacy Frequently Asked Questions
Florida Blue EPO UF HEALTH Plan 03768 Benefits & Coverage
Florida Blue HMO BlueCare Plan 48 Benefits & Coverage
Florida Blue HMO-High Deductible BlueCare Plan 65 Benefits & Coverage
Florida Blue PPO BlueOptions Plan 05782 Benefits & Coverage
Blue For Me Care Team - No Cost
Florida Blue Teladoc Registration Instruction
Florida Blue Teladoc Health Overview - Anxiety
UF Health JAX website
UF Health JAX North website
UF Health JAX East website
UF Health Provider Directory
UF Health Statewide Urgent Care Provider Directory
UF Health ER & Urgent Care Under One Roof. Emergency & Urgent Care Center open 24/7
NEW TRANSPARENCY REQUIREMENTS FOR GROUP HEALTH PLAN
The Department of Health and Human Services, Labor and Treasury released final transparency in coverage regulations for group medical plans and health insurance issuers on October 29, 2020. The intent of the final transparency regulations is to provide a consumer with access to information on the cost of health care services before that consumer receives health care services, rather than after care is received.
Florida Blue Health Provider
TRICARE SUPPLEMENTAL INSURANCE FOR MILITARY ONLY
Customer Service: 1-800-638-2610 Fax: 1-800-310-5514 Website: https://info.selmanco.com/coj
What is TriCare & TriCare Reserve Select
Tricare Supplement Insurance for Employee FAQ
Tricare Supplement Insurance Plan
HUMANA DENTAL INSURANCE
Humana Dental Representative: Jacqueline Camacho Office: 813-288-6337 Fax: 813-313-5842 Email: JCamacho@humana.com Customer Service: 1-800-233-4013 Group # 773983 Website: Humana.com *Note: When searching for a dentist, select HS205 DHMO/Prepaid network for DHMO and PPO/Traditional Preferred for PPO.
Humana Dental Plan Comparison
Humana DHMO Plan
Humana Silver PPO Plan
Humana Gold PPO Plan
Humana Platinum PPO Plan
Humana Find a Dentist*
Humana Mobile App
Humana Dental ID Card
VSP VISION INSURANCE
Customer Service: 1-800-877-7195 Group Number: 30099995 Employee verification information: Basic/Premier Plan ID with Group Number Website: https://cityofjacksonville.vspforme.com/
Vision Benefits Summary
Click here to find your benefit information
Click here to create your VSP account
VSP Basic Plan
VSP Premier Plan
VSP Access Information
BASIC, SUPPLEMENTAL, DEPENDENT, STATUTORY LIFE Standard\Hartford Life Insurance
Standard Group Number: 750973 Standard Medical Underwriting: 1-800-843-7979 Standard Life Claims: 1-800-628-8600
State of Florida Statutory Death Benefits and Federal Death Benefits for Public Safety Officers
Part-Time and Retiree Voluntary Life Coverage Highlights
Terminated or Retiree Life Portability Application
Terminated or Retiree Conversion Application
Beneficiary Designation - Former Spouse
Reservist and War-Provision FAQ
Group Policy- Certificate of Coverage
Life and AD&D Coverage Highlights
FAQ - Evidence of Insurability
Is Your Life Insurance Beneficiary Form On File Current? Update your beneficiary form below and hand deliver to Employee Benefits. Life Insurance Beneficiary Forms:
Full Time Employee
Part Time Employee
Public Safety Officers
Retired Employee
Former Appointed Official
Former Elected Official
AMERIFLEX FLEXIBLE SPENDING ACCOUNTS
Customer Service: 1-888-868-3539 Hours: Monday - Friday, 7:00am - 8:00pm CST | Saturday, 9:00am - 1:00pm CST Email: ameriflex@myameriflex.com Website: https://myameriflex.com Ameriflex Flexible Spending App is here!
How to Use Your Benefits Presentation
Flexible Spending Account Presentation
Dependent Care Account Presentation
Commuter Reimbursement Account Presentation
COBRA
TASC is the COBRA Administrator for the City of Jacksonville.
Customer Service: 1-800-422-4661 E-mail: COBRAService@TASConline.com Hours: Monday - Friday, 8:00am - 5:00pm EST TASC Website
COBRA Initial Notice
Health Insurance Portability and Accountability Act (HIPAA)
FAQs on COBRA Continuation Health Coverage
WELLNESS PROGRAM
Better You Strides by Florida Blue
For Questions contact: Denis Woods | Florida Blue Representative | 904-255-5570
COJ Wellness Better You Strides Program Overview
Better You Strides Member Registration Instruction for Florida Blue Members
Better You Strides Member Registration for Florida Blue Non Members Subscribers
Individualized health coaching with a Registered Nurse Certified Health Coach
Better You Quest Member Flyer- Quest Diagnostics Biometric Screening
How to submit your Physicial Results Form
YMCA City of Jacksonville Discount - Information can be found here
FIREFIGHTER CANCER BENEFITS
Florida Statue 112.1816 - The bill was signed into law on May 3, 2019 and became effective July 1, 2019.
This law ensures benefits only for Firefighters diagnosed with specific types of cancer occuring on or after July 1, 2019. Firefighter Cancer Forms:
GC-1301082 Medical Certification
GC-1300950 Claim for Benefits Form
GC-1300952 Affidavit for Benefits for Current Employee
GC-1301001 Affidavit for Benefits for Former Employee
GC-1301086 Reimbursement Request Form
Login to your COJ-Empower Account Online or Use a Mobile Empower App Empower Customer Service: 1-855-265-4570 TTY number for the hearing impaired call: 1-800-766-4952 HARDSHIP application request can only be processed by calling 1-866-360-1192 option #2 For important disclosures and product information, click here.
Your local Retirement Plan Advisors are available in the Employee Benefits Office Monday- Friday, 7:30am - 4:30pm Virtual or In-person appointments are encouraged. Walk-ins with no appointments may experience a wait time. Click this link to schedule a meeting with Christina or scan the QR below Click this link to schedule a meeting with Jessica or scan the QR ​below
Who is eligible to participate in the 3 Year Catch Up from COJ Empower 457 Deferred Plan? If eligible to participate, download the fillable form here and save it in your PC to fill out for the 3 Year Catch-Up. Read the Steps on How to Sign the fillable pdf form here and see our local Empower Retirement Advisor.
To defer your Term Leave Pay only, download the filliable form here and save it in your PC to fill out/sign for the Term Leave Deferment. Read the Steps on How to Sign the fillable pdf form here and see our local Empower Retirement Advisor..
Empower Plan Features and Highlights:
98460-01 COJ 457(b) Deferred Compensation Plan
98460-03 COJ General Employees Defined Contribution Plan
98460-04 COJ OBRA Plan
98460-05 COJ 401(a) Public Safety Employees Defined Contribution Plan
98463-01 JHA 457(b) Deferred Compensation Plan
Empower Summary Plan Descriptions:
98460-01 COJ Deferred Compensation Plan
98460-05 COJ Public Safety Defined Contribution Plan
98463-01 JHA Deferred Compensation Plan
Frequently Asked Retiree Benefit, Questions, and Answers
Pre-Retirement Seminar Dates for 2024
General Pension Office 117 West Duval Street, Suite 330 Jacksonville, FL 32202 Phone: 904-255-7280 Email: CityPension@coj.net Police and Fire Pension Office 1 West Adams Street, Suite 100 Jacksonville, FL 32202 Phone: 904-255-7373
Updated: 9/21/2023