What we do: Our office is responsible for the development, procurement, administration and servicing of all city employees, retirees and eligible dependents' benefits programs. We also provide the same services for constitutional offices and some outside agencies. Programs provided include: Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA) (covering medical reimbursement, elder and child care, transportation and pre-taxed parking), OBRA, a 401(a) Defined Contribution Plan and a 457(b) Deferred Compensation Plan. We also provide new employee benefits on-boarding sessions, pre-retirement seminars and a wellness program that provides blood drives, free flu shots, discounted gym membership and 'Lunch and Learn' programs for city employees and retirees. Location 117 West Duval Street, City Hall, Suite 150, Jacksonville, FL 32202 Hours 7:30 a.m. – 4:30 p.m., Monday through Friday Phone 904.255.5555 Fax 904.255.5565 Contact Employee Benefits & Providers contact information Email Benefits@coj.net
Webinars & Other Information
Your brain is the single greatest system ever designed in the history of the universe. It is responsible for your every thought, emotion and behavior. Maintaining brain health and enhancing lifelong learning is a vital part of aging and quality of life at every age. In this seminar, we will review the anatomy of the brain, gain a better understanding of how the brain learns and thrives, and discuss how incorporating the five critical domains of brain health can enhance your quality of life, starting today!
Ever wonder how you can improve managing this chronic disease? This three-part series will help you live well with diabetes. In Session 1 you will learn about diabetes, how it affects the body and how it is diagnosed. Session 2 will include monitoring your blood glucose and overall health, reviewing your medications, and discussing when to see your doctor. Session 3 will cover specific lifestyle behavior changes to help you manage your diabetes.
During this presentation, you will learn tips on staying safe in the sun during the summer months. We will cover the different kinds of heat related injuries, how to prevent and treat sun burn, water and boating safety, the best remedies for insect bites and stings, and how to tend to recreational/sports injuries.
Health Advocate
Covid-19 Information
2022 City of Jacksonville Benefit Plans
Welcome to the City of Jacksonville. Before you enroll, please review the benefits information below:
Please note: If you are enrolling from home or using an external location and not on a COJ computer, please type this URL in your browser https://hrss.coj.net and begin the enrollment process. Click on “Benefits Enrollment”, follow computer prompts to enroll in benefits. Then print the confirmation page at the end of the enrollment process and retain for your records. Enrollment must be completed prior to your benefits effective date. Contact ITD at (904) 255-1818, if you have trouble with your username or password.
2022 FLORIDA BLUE HEALTH INSURANCE * Office Representative: Denis Woods Phone number: 904-255-5570 Email: denis.woods@bcbsfl.com Monday - Friday, 7:30am - 4:30pm Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267) TTY number for the hearing impaired call: 1-800-664-5295 # 711 Website: https://www.floridablue.com/
Florida Blue Member Flyer- We're Here to Help In Person, By Phone or Virtually
2022 Health Insurance Rates for COJ Employees and Retirees Only
2022 COJ Medical Insurance Plan Information - Brief comparison between Florida Blue & UF Health
2022 Florida Blue - B3267 PLAN 48 Contract Package 2022 Florida Blue HMO BlueCare Plan 48 Benefits & Coverage
2022 Florida Blue - B3267 PLAN 65 Contract Package 2022 Florida Blue HMO-High Deductible BlueCare Plan 65 Benefits & Coverage
2022 Florida Blue - B3267 PLAN 05782 Contract Package 2022 Florida Blue PPO BlueOptions Plan 05782 Benefits & Coverage
2022 Florida Blue 365 Discount Program
2022 Florida Blue Summary of Employee Health and Welfare Plan
Florida Blue Certificate Plan 05782
Florida Blue Certificate Plan 48
Florida Blue Certificate Plan 65
Florida Blue PHI Authorization Form
Florida Blue Teladoc Information English or Spanish
Annual Member Notification HMO English or Spanish
Annual Member Notification PPO/POS English or Spanish
Florida Blue Teladoc Registration Instruction
Florida Blue Prescription Drug Highlights
2022 COJ WELLNESS PROGRAM - Better You Strides provided by FLORIDA BLUE Better You Strides offers a variety of wellness opportunities for employees including free flu shots, blood drives, biometric screening, lunch and learn seminars. Customer Service: 1-800-352-2583
What is this new COJ Wellness Program?
The COJ FL Blue Better You Strides Wellness Program Overview. What is the maximum points a participating COJ employee can earn and cash in yearly?
2022 General Wellness Guidelines English or Spanish
Better You Strides Member Registeration Instruction for Florida Blue Members URL FloridaBlue.com
Better You Strides Member Registration for Non Florida Blue Subscribers URL Login.onlifehealth.com
Better You Strides How to Submit your Physiccian Result Form from Quest Diagnostics
Better You Strides Next Steps Health Coaching Program
Better You Strides Rewards for 2022 must be redeemed no later than November 30, 2022 The COJ Better You Strides Wellness Program has a series of FREE webinars to all COJ employees for the following topics below. Register or login to your own Wellness account to view the vidoes
1.. Science of Willpower 2. Walking for Your Health 3. Mental Wellbeing 4. Live Well with Diabetes Session 1: Overview 5. Live Well with Diabetes Session 2: Monitoring and Medications 6 Live Well with Diabetes: Session 3 Monitoring your blood glucose, and overall self-care behaviors
2022 UF HEALTH CARE INSURANCE * Customer Service: 1-800-959-3518 Group # 00857 Access your UF Health Account Online: https://ufhealthjax.org/direct-care/ Website: https://integratpa.com/
2022 COJ Medical Insurance Plan Information - Brief comparison between UF Health & Florida Blue
2022 UF Benefit Summary
2022 UF Health Summary of Benefits and Coverage
UF Health Direct Care Providers
UF Health Amendment
UF Health Amendment COBRA
UF Health IPC CoPay Assistance Program
UF Health Summary Plan Description
2022 TRICARE SUPPLEMENTAL PLAN (For Military Only) Customer Service: 1-800-638-2610 Fax: 1-800-310-5514 Website: https://info.selmanco.com/coj
2022 TRICARE Rates
What is TriCare & TriCare Reserve Select
Tricare Supplement Insurance for Employee FAQ
Tricare Supplement Insurance Plan
2022 HUMANA DENTAL INSURANCE * Jacqueline Camacho, Humana Dental Representative Office: 813-288-6337 l Fax: 813-313-5842 l Email: JCamacho@humana.com
Open Enrollment Hotlline Number 1-888-393-6765 Monday to Friday 8am - 8pm EST Customer Service: 1-800-233-4013 Group # 773983 Website: Humana.com Note: When searching for a dentist select network HS205 DHMO/Prepaid network for DHMO and PPO/Traditional Preferred for PPO
2022 Humana Dental Welcome and Overview of all the Plans
2022 Humana Dental Rates
2022 Humana Dental Plan Comparison
Humana DHMO Plan
Humana Silver PPO Plan
Humana Gold PPO Plan
Humana Platinum PPO Plan
Humana Find a Dentist**
Humana Mobile App
Humana Dental ID Card
* Rates for Health & Dental Benefits are based on the Bargaining Unit which is determined by Employee Services. Not all part-time employees are eligible for benefits.
2022 VSP VISION INSURANCE Customer Service: 1-800-877-7195 Group Number: 30099995 Employee verification information required: VSP Basic/Premier Plan ID, First & Last Name, DOB, last 4 of SS# Website: https://cityofjacksonville.vspforme.com/
2022 VSP Vision Rates
VSP Basic Plan
VSP Premier Plan
VSP Access Information
GROUP HEALTH, DENTAL and VISION Eligibility Guidelines and Required Documents
Dependent Eligibility Guidelines
Dependent Documentation Requirements
Over-Age (Age 26-30) Dependent Affidavit
2022 THE STANDARD LIFE INSURANCE Basic Life, Supplemental Life & Dependent Life
Group Number: 750973 Medical Underwriting: 1-800-843-7979 Life Claims: 1-800-628-8600
2022 Standard Term Life/Supp Life Rates
Law Enforcement Officers, Firefighters, Public Safety Officers (Reserve, Volunteer & Auxiliary) State of Florida Statutory Death Benefits and Federal Death Benefits Effective 10/1/2021 thru 09/30/2022 Life Insurance and AD&D Coverage Highlights
FAQ for Supplemental Life Insurance
Evidence of Insurability form
Portability and Conversion FAQ
Life Portability Application - True Portability
Conversion Application
Beneficiary Designation - Former Spouse
Reservist and War-Provision FAQ
Life Certificate of Coverage Revised
Is your Beneficiary on file current? Update your beneficiary by completing a new beneficiary form below and hand deliver it to the Employee Benefits Office to ensure that your beneficiary information on file is current..
Life Insurance Beneficiary Forms:
Full Time Employees
Part Time Employees
Police and Fire Employees
Retired Employees
Former Appointed Employees
Former Elected Officials
2022 DISCOVERY BENEFITS FSA for Medical, Dependent Care, Qualified Transportation & Parking
Customer Service: 1-866-451-3399 Monday- Friday, 6:00am to 9:00pm CST Fax: 1-866-451-3245 Website: https://www.discoverybenefits.com
2022 FSA Medical Care Break Down Per Pay Period
2022 FSA Dependent Care Break Down Per Pay Period
Discovery Benefits Cafeteria Plan
Discovery Benefits Plan Sponsor Certification
Discovery Benefits Summary Plan Description
Discovery Benefits FSA Employee Handout
Discovery Benefits Substantiation FAQ
Discovery Benefits Filing Claims Employee Handout
Discovery Benefits Commuter Benefits Employee Handout
Discovery Benefits Guide to Your Online Account
Discovery Benefits Claim Form
Discovery Benefits Participant Services Contact Sheet
Discovery Benefits Guide to Ordering Debit Cards
Discovery Benefits Mobile App Handout
Discovery Benefits Debit Card Employee Handout
Discovery Benefits Grace Period
Discovery Benefits Authorized Representative Form
SB 426 - FIREFIGHTERS CANCER BENEFITS This law guarantees health care benefits to firefighters only diagnosed with certain types of cancers.
Firefighter Cancer Forms:
GC-1301082 Medical Certification
GC-1300950 Claim for Benefits Form
GC-1300952 Affidavit for Benefits for Current Employees
GC-1301001 Affidavit for Benefits for Former Employees
GC-1301086 Reimbursement Request Form
EMPOWER RETIREMENT Login to your COJ-Empower Account Online or Use a Mobile Empower App Empower Customer Service: 1-855-265-4570 TTY number for the hearing impaired call: 1-800-766-4952 HARDSHIP application request can only be done by calling 1-866-360-1192 option 2 On-Site Representatives are available on Monday thru Friday, 7:30am - 4:30pm Please contact one of the representatives below to schedule either a phone, virtual or an in-person meeting at the Employee Benefits Office. Christina Jamieson, CRPC® Retirement Plan Advisor Cell: 904.252.4714 | Office: 904. 255.5568 Email: Christina.Jamieson@empower-retirement.com Jessica Lang Retirement Plan Advisor Cell: 904.426.7230 | Office: 904. 255.5572 Email: Jessica.Lang@empower-retirement.com For important disclosures and product information, click on this link
Who is eligible to do the 3 Year Catch Up from the COJ Empower 457 Plan (Deferred Comp)?
Deferred Comp 3 Year Catch Up Check List
10 FAQ's related to COJ 457 (Deferred Compensation)
Meet the Empower Retirement Advisor
Retirement Plan Fee Schedules
Contribute through two plans and save more today to retire tomorrow
Consolidate your retirement accounts
The Value of being a long-term investor in a volatile market
Tips & Insights for down markets
Market volatility overview
Market volatility guide
Empower Plan Features and Highlights:
98460-01 COJ 457(b) Deferred Compensation Plan
98460-03 COJ General Employees Defined Contribution Plan
98460-04 COJ OBRA Plan
98460-05 COJ 401(a) Public Safety Employees Defined Contribution Plan
98463-01 JHA 457(b) Deferred Compensation Plan
Empower Summary Plan Descriptions:
98460-01 COJ Deferred Compensation Plan
98460-05 COJ Public Safety Defined Contribution Plan
98463-01 JHA Deferred Compensation Plan
EMPLOYEE ASSISTANCE PROGRAM - Health Advocate Employee Assistance + Worklife Services EAP is available to all City of Jacksonville employees at no cost. This program gives you access to a Licensed Professional Counselor, Work/Life Specialist for help with personal, family and work issues. How counseling works and how they can help you
Help is Only a Phone Call Away 24/7! Phone: 904-296-9436 or 1-877-240-6863 Email : Answers@HealthAdvocate.com Website : HealthAdvocate.com/Members What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255
EAP at a Glance:
2022 EXTERNAL AGENCIES BENEFITS
JHA - Jacksonville Housing Authority 2022 Rates for JHA Health, Dental & Vision
FCW - First Coast Workforce 2022 Rates for FCW Health, Dental & Vision
NEF - NorthEast Florida Regional Council 2022 Rates for NEF Health, Dental & Vision
2022 COBRA MANDATED BENEFITS TASC is the COBRA administration for the City of Jacksonville Customer Care: 1-800-422-4661 | E-mail: COBRAService@TASConline.com Customer Service Hours: 8:00am to 5:00pm EST, Monday-Friday.
2022 COBRA Rates
COBRA Initial Notice
TASC Online
TASC COBRA Election Packet
Health Insurance Portability and Accountability Act (HIPAA)
FAQs on COBRA Continuation Health Coverage
RETIREE INFORMATION
Frequently Asked Retiree Benefit Question
Retirement Seminar Scheduled Dates for 2022
General Pension Office 117 W Duval St #330 Jacksonville, Fl. 32202 Phone: 904-255-7280 Email: CityPension@coj.net Police and Fire Pension Office 1 W Adams St. #100 Jacksonville, Fl. 32202 Phone: 904-255-7373
FLORIDA KIDCARE INFORMATION
Florida KidCare online
Florida KidCare Application Checklist
Florida KidCare Assisting Resources
GYM MEMBERSHIP for COJ Employees & Retirees ONLY
Bailey’s Gym is officially the City of Jacksonville's sponsored gym. Website: Bailey's Gym website PLANS BASIC+ PLATINUM PLATINUM+ Employee Only $21.49 $32.24 $48.36 * First add-on $21.49 $21.49 $32.24 * Per additional add-on $16.11 $16.11 $26.86
BASIC PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 3 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area and Stretch Room. PLATINUM Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning. PLATINUM PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning. Unlimited Hydrotherapy Massage, and Unlimited Team Training Classes (Red Zone/Chaos). PLEASE NOTE: The Bailey's gym Enrollment or Cancellation form must be completed/signed by the employee or retiree and emailed to the Employee Benefits at benefits@coj.net by the 25th of each month for the enrollment/cancellation to be effective on the 1st of the following month.
2021 City of Jacksonville Benefit Plans
2021 FLORIDA BLUE HEALTH INSURANCE *
2021 Florida Blue Benefit Summary
2021 Health Insurance Rates for COJ Employees and Retirees
2021 Florida Blue HMO BlueCare Plan 48 Benefits & Coverage
2021 Florida Blue HMO-High Deductible BlueCare Plan 65 Benefits & Coverage
2021 Florida Blue PPO BlueOptions Plan 05782 Benefits & Coverage
2021 Annual Member Notification HMO English
2021 Annual Member Notification HMO Spanish
2021 Annual Member Notification PPO/POS English
2021 Annual Member Notification PPO/POS Spanish
2021 Florida Blue Certificate Plan 05782
2021 Florida Blue Certificate Plan 48
2021 Florida Blue Certificate Plan 65
2021 Florida Blue PHI Authorization Form
2021 Florida Blue Teladoc Registration Instruction
2021 Florida Blue COVID-19 Vaccine
2021 Florida Blue Gympass
2021 Florida Blue SPD
2021 Florida Blue Discount Program
2021 UF HEALTH DIRECT CARE INSURANCE *
2021 UF Benefit Summary
2021 UF Health Direct Care
2021 UF Health Direct Care Providers
2021 UF Health Summary of Benefits and Coverage
2021 UF Health Amendment
2021 UF Health Amendment COBRA
2021 UF Health IPC CoPay Assistance Program
2021 UF Health Summary Plan Description
2021 TRICARE SUPPLEMENTAL PLAN (For Military Only)
2021 TRICARE Rates
2021 DELTA DENTAL INSURANCE *
Account Services Coordinator: Helen Mullen-Quiroz Phone number: 904-255-5558 Email: HMullen-Quiroz@Delta.org Monday, Tuesday, and Thursday, 7:30am - 4:30pm
Customer Service:
HMO: 1-800-422-4234, Group Number DHMO Plan: 78758
PPO: 1-800 521-2651, Group Number PPO Plan: 18491
Website: https://www.deltadentalins.com
2021 Delta Dental Rates
2021 Delta Dental DHMO Plan
2021 Delta Dental Silver DPPO Plan
2021 Delta Dental Gold DPPO Plan
2021 Delta Dental Platinum DPPO Plan
2021 Delta Dental Plan Comparison
2021 Delta Dental What You Need to Know About TMJ
2021 Delta Dental Signs of stress your dentist may notice
2021 VSP VISION INSURANCE /
2021 VSP Vision Rates
2021 VSP Basic Plan
2021 VSP Premier Plan
2021 VSP Access Information
2021 THE STANDARD LIFE INSURANCE Basic Life, Supplemental Life & Dependent Life
2021 Standard Term Life/Supp Life Rates
2021 DISCOVERY BENEFITS FSA Medical, Dependent Care, Qualified Transportation & Parking
2021 FSA Medical Care Break Down Per Pay Period
2021 FSA Dependent Care Break Down Per Pay Period
2021 Discovery Benefits FSA Virtual Fair
2021 EXTERNAL AGENCIES BENEFITS
FCW - First Coast Workforce 2021 FCW Health, Dental & Vision Rates
JHA - Jacksonville Housing Authority 2021 JHA Health, Dental & Vision Rates
NEF - NorthEast Florida Regional Council 2021 NEF Health, Dental & Vision Rates
2021 COBRA MANDATED BENEFITS
2021 COBRA Rates