What we do: Our office is responsible for the development, procurement, administration and servicing of all city employees, retirees and eligible dependents' benefits programs. We also provide the same services for constitutional offices and some outside agencies. Programs provided include: Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA) (covering medical reimbursement, elder and child care, transportation and pre-taxed parking), OBRA, a 401(a) Defined Contribution Plan and a 457(b) Deferred Compensation Plan. We also provide new employee benefits on-boarding sessions, pre-retirement seminars and a wellness program that provides blood drives, free flu shots, discounted gym membership and 'Lunch and Learn' programs for city employees and retirees. Location City Hall 117 West Duval Street, City Hall, Suite 150, Jacksonville, Fl. 32202 Hours 7:30 a.m. – 4:30 p.m., Monday through Friday Phone 904 255-5555 Fax 904 255-5565 Email Benefits@coj.net Notice of Privacy End of Employment Benefits Guide Current Employee Benefits Staff and Benefit Providers Contact Information Effective JAN 01, 2022 Employee Benefits Staff and Benefit Providers Contact Information
Current Webinars and Programs
The Live Webinars are open to all Florida Blue members / Better You groups and the community New Year, New You Live Webinar - January 11, 2022 at 1:00pm to 2:00pm Preventive Care & General Wellness - January 19, 2022 at 12:00pm - 1:00pm Don’t miss this opportunity to ask questions directly to a doctor! This online chat is FREE and you can easily join from your computer or mobile device. Preventive screenings give you the best chance to stay well. In this FREE doctor chat with Dr. Saul Quintero, you will learn: General wellness guidelines Numbers to discuss with your doctor Routine screenings Lifestyle changes you can make to improve your health . Please DO NOT use Internet Explorer to attend any of the below events as it no longer supports our live webinars platform and will cause audio and other tech issues! Use Chrome, Firefox or Microsoft Edge instead.
2022 City of Jacksonville Benefit Plans
Welcome to the City of Jacksonville. Before you enroll, please review the benefits information below:
Please note: If you are enrolling from home or using an external location and not on a COJ computer, please type this URL in your browser https://hrss.coj.net and begin the enrollment process. Click on “Benefits Enrollment”, follow computer prompts to enroll in benefits. Then print the confirmation page at the end of the enrollment process and retain for your records. Enrollment must be completed prior to your benefits effective date. Contact ITD at (904) 255-1818, if you have trouble with your username or password.
Office Representative: Denis Woods Phone number: 904-255-5570 Email: denis.woods@bcbsfl.com Monday - Friday, 7:30am - 4:30pm Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267) TTY number for the hearing impaired call: 1-800-664-5295 # 711 Website: https://www.floridablue.com/
Customer Service: 1-800-959-3518 Group # 00857 Access your UF Health Account Online: https://ufhealthjax.org/direct-care/ Website: https://integratpa.com/
Open Enrollment Hotlline Number 1-888-393-6765 Monday to Friday 8am - 8pm EST Customer Service: 1-800-233-4013 Group # 773983 Website: Humana.com Note: When searching for a dentist select network HS205 DHMO/Prepaid network for DHMO and PPO/Traditional Preferred for PPO.
* Rates for Health & Dental Benefits are based on the Bargaining Unit which is determined by Employee Services. Not all part-time employees are eligible for benefits.
Customer Service: 1-800-877-7195 Group Number: 30099995 Employee verification information required: VSP Basic/Premier Plan ID, First & Last Name, DOB, last 4 of SS# Website: https://cityofjacksonville.vspforme.com/
Group Number: 750973 Medical Underwriting: 1-800-843-7979 Life Claims: 1-800-628-8600
Is your Beneficiary on file current? Update your beneficiary by completing a new beneficiary form below and hand deliver it to the Employee Benefits Office to ensure that your beneficiary information on file is current..
Customer Service: 1-866-451-3399 Monday- Friday, 6:00am to 9:00pm CST Fax: 1-866-451-3245 Website: https://www.discoverybenefits.com or https://go.discoverybenefits.com/openenrollment
Customer Service: 1-800-638-2610 Fax: 1-800-310-5514 Website: https://info.selmanco.com/coj
Help is Only a Phone Call Away 24/7! Phone: 904-296-9436 or 1-877-240-6863 Email : Answers@HealthAdvocate.com Website : HealthAdvocate.com/Members What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255
TASC is the COBRA administration for the City of Jacksonville Customer Care: 1-800-422-4661 | E-mail: COBRAService@TASConline.com Customer Service Hours: 8:00am to 5:00pm EST, Monday-Friday.
General Pension Office 117 W Duval St #330 Jacksonville, Fl. 32202 Phone: 904-255-7280 Email: CityPension@coj.net Police and Fire Pension Office 1 W Adams St. #100 Jacksonville, Fl. 32202 Phone: 904-255-7373
GYM MEMBERSHIP for COJ Employees & Retirees
Bailey’s Gym is officially the City of Jacksonville's sponsored gym. PLANS BASIC+ PLATINUM PLATINUM+ Employee Only $21.49 $32.24 $48.36 * First add-on $21.49 $21.49 $32.24 * Per additional add-on $16.11 $16.11 $26.86
BASIC PLUS membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 3 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area and Stretch Room. PLATINUM membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning. PLATINUM PLUS membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning. Unlimited Hydrotherapy Massage, and Unlimited Team Training Classes (Red Zone/Chaos). PLEASE NOTE: The Bailey's gym Enrollment or Cancellation form must be completed by the employee or retiree and emailed to the Employee Benefits at benefits@coj.net by the 25th of each month for the enrollment/cancellation to be effective on the 1st of the next month.
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2021 City of Jacksonville Benefit Plans
Service Representative: Denis Woods Phone number: 904-255-5570 Email: denis.woods@bcbsfl.com Monday - Friday, 7:30am - 4:30pm Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267) TTY number for the hearing impaired call: 1-800-664-5295 # 711 Website: https://www.floridablue.com/
Customer Service: 1-800-959-3518 Group # 00857 Access your UF Health Account Online: https://ufhealthjax.org/direct-care/ Website: https://integratpa.com
Account Services Coordinator: Helen Mullen-Quiroz Phone number: 904-255-5558 Email: HMullen-Quiroz@Delta.org Monday, Tuesday, and Thursday, 7:30am - 4:30pm
*Rates for Health & Dental Benefits are based on the Bargaining Unit which is determined by Employee Services. Not all part-time employees are eligible for benefits.
Customer Service: 1-800-877-7195 Group Number: 30099995 (Employee verification information required below) VSP BASIC Plan ID : First & Last Name, DOB, last 4 of SS# VSP PREMIER Plan ID : First & Last Name, DOB, last 4 of SS# Website: https://cityofjacksonville.vspforme.com/
SB 426 - FIREFIGHTERS CANCER BENEFITS This law guarantees health care benefits to firefighters diagnosed with certain types of cancers.
Frequently Asked Retiree Benefit Questions General Pension Office 117 W Duval St #330 Jacksonville, Fl. 32202 Phone: 904-255-7280 Email: CityPension@coj.net Police and Fire Pension Office 1 W Adams St. #100 Jacksonville, Fl. 32202 Phone: 904-255-7373 CITY OF JACKSONVILLE WELLNESS PROGRAM
The City of Jacksonville offers a variety of wellness opportunities for employees including free flu shots, blood drives, biometric screening, and lunch and learn seminars. The Go365 program under HUMANA is designed to reward you for making healthy choices. You could be rewarded for a range of fitness, prevention, and education activities—anything from participating in 5k to completing a routine dental exam..
2020 Life Insurance Beneficiary Forms:
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