Employee Benefits Division

The Employee Benefits Division plays a vital role in the comprehensive management of benefits programs for various stakeholders. We are committed to providing top-notch services for city employees, external agencies, constitutional offices, retirees, and eligible dependents.

Our extensive range of programs covers Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA), which includes medical reimbursement, elder and child care, transportation, and pre-taxed parking benefits. Additionally, we offer an OBRA 457(b) Plan, a 401(a) Defined Contribution Plan, and a 457(b) Deferred Compensation Plan to help secure the financial future of our employees.

To further support our employees, we conduct new employee benefits on-boarding sessions, pre-retirement seminars, and an engaging wellness program. The wellness program encompasses vital services such as blood drives, free on-site flu shots clinics, discounted gym memberships, 'Lunch and Learn' programs, and free on-site biometric screenings encouraging a healthy and thriving community within the city workforce.

With our dedicated team and a diverse range of benefits programs, we aim to ensure the well-being of all members of the city's workforce, both present, and retired. We continuously strive to improve and evolve our services to meet the ever-changing needs of our community.

Location: 117 West Duval Street, City Hall, Suite 150, Jacksonville, FL 32202
Hours: Monday - Friday, 7:30am - 4:30pm
Phone: 904-255-5555
Fax: 904-255-5565
Email: Benefits@coj.net
Directory: Employee Benefits Staff & Plan Providers Contact information

 

Annual Enrollment for 2024 Benefits  
Annual Enrollment Instructions 

Employee Benefits is excited to share that the 2024 Annual Benefits Enrollment period is from November 1st through November 13th.
Please join us at City Hall on the Mezzanine Floor between 8am and 3pm daily.  Additionally, we will also be available at the Jacksonville Sheriff’s Office on November 8th from 12 Noon to 5PM and on November 9th from 8am to 3pm. 
Mark your calendars and start preparing for this important event!  Our Benefits Plan Vendors will be present at both locations to guide you through your benefit options, and our dedicated Employee Benefits team will be on hand to assist with online enrollments.  Don’t miss this opportunity to make informed choices about your benefits. 

2024 Rates 

 

Upcoming Webinars, Seminars,aand Wellness Events

Please use Google Chrome for accessing our live webinar platform, as Internet Explorer and Microsoft Edge are no longer supported and may lead to technical issues.  

2023 Wellness Events

  • Donate Blood - Friday, 9/29 - Duval County Courthouse 12:00pm - 2:00pm
     

2023 Florida Blue Live Webinars 
Staying informed, getting resources and speaking with experts on a variety of health topics for a better you is a just a few clicks away!
Register today for Florida Blue’s wellness education live webinars. Or point your smart phone camera to the QR Code below.
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All times are eastern. Interested in a topic but cannot attend? Still register! You will receive the link to the live webinar recording the day after the event.

Upcoming topics:

Florida Blue Centers

Get support from our friendly team members at your local Florida Blue Center. Our community specialists and nurses can help you understand your health plan, compare costs, enroll in rewards, connect with local resources, improve your health with care management and a lot more. Your local Florida Blue Center will be offering vaccine clinics from 10:00 am to 1:00 pm on the dates below. Your local center will have flu, flu 65, pneumonia, TDAP, hepatitis A & B adult, shingles, COVID-19 (new series), COVID-19 booster, and HPV vaccines available. 

  • Thursday, October 12th

  • Saturday, October 28th

      Find a Florida Blue Center near you and schedule an appointment (not required but suggested). 

2023 Health Advocate Live Webinars 

  • Domestic Violence Awareness - Thursday 10/19 - 10:00am (ET)  |  4:00pm (ET)

  • Avoiding Holiday Shopping Fraud - Thursday 11/09 - 1:00pm (ET)  |  4:00pm (ET)     

2024 Florida Blue Better You On-Demand Webinars - Click and watch to earn points!

2024 Pre-Retirement Seminars  

  • Click here for Registration Information:  JAN 17   |   APR 10   |   JUL 10   |   OCT 09

     

Employee Assistance Program

 

Health Advocate Employee Assistance + Worklife Services

EAP is available to all Employees at NO cost. This program provides access to a licensed professional counselor, work/life specialist who can assist with personal, family and work related issues.

Help is Only a Phone Call Away 24/7
Phone: 1-877-240-6863 
Email: Answers@HealthAdvocate.com 
Website: HealthAdvocate.com/Members

What to do if you suspect someone you know is experiencing suicidal thoughts? Please call the National Suicide Prevention Lifeline at 
1-800-273-8255.

EAP at a glance: 

Confidential Assistance. Diverse EAP Professionals. Multiple Locations. Problem Resolution Focus. Referrals to Community Resources. Balancing Work & Family Life. Financial Problems & Legal Difficulties. Workplace Conflicts. Alcohol/Drug Abuse. Managing Stress. Anxiety, Anger, Grief, Loss & Depression. Coping With Grief or Loss. Childcare and Eldercare Concerns. Parenting Issues

 

2023 Cityfof Jacksonville Benefits
Employees, Retirees, and External Agencies

Before proceeding with your enrollment, please review the benefits information below:

Rates for Benefit Plans- Employees and Retirees

Health and dental plan rates are determined by the specific bargaining unit assigned by Employee Services. 
Please note, not all part-time employees are eligible for benefits.

Rates for Benefit Plans- External Agencies 


FLORIDA BLUE / UF HEALTH EPO INSURANCE

Florida Blue City of Jacksonville Representative: Denis Woods
Location: City Hall, Employee Benefits, Suite 150
Phone Number: 904-255-5570
Email: denis.woods@bcbsfl.com 
Hours: Monday - Friday, 7:30am - 4:30pm

Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267)
TTY number for the hearing impaired call: 1-800-664-5295 # 711
Website: https://www.floridablue.com/

Florida Blue Questions, Answers, and more – Click here

NEW TRANSPARENCY REQUIREMENTS FOR GROUP HEALTH PLAN 

The Department of Health and Human Services, Labor and Treasury released final transparency in coverage regulations for group medical plans and health insurance issuers on October 29, 2020. The intent of the final transparency regulations is to provide a consumer with access to information on the cost of health care services before that consumer receives health care services, rather than after care is received.


TRICARE SUPPLEMENTAL INSURANCE FOR MILITARY ONLY

Customer Service: 1-800-638-2610
Fax: 1-800-310-5514
Website: https://info.selmanco.com/coj


HUMANA DENTAL INSURANCE 

Humana Dental Representative: Jacqueline Camacho
Office: 813-288-6337
Fax: 813-313-5842
Email: JCamacho@humana.com
Customer Service: 1-800-233-4013  Group # 773983
Website: Humana.com

*Note: When searching for a dentist, select HS205 DHMO/Prepaid network for DHMO and PPO/Traditional Preferred for PPO.


VSP VISION INSURANCE 

Customer Service: 1-800-877-7195
Group Number: 30099995
Employee verification information: Basic/Premier Plan ID with Group Number
Website: https://cityofjacksonville.vspforme.com/ 


BASIC, SUPPLEMENTAL, DEPENDENT, STATUTORY LIFE
Standard\Hartford Life Insurance  

Standard Group Number: 750973
Standard Medical Underwriting: 1-800-843-7979 
Standard Life Claims: 1-800-628-8600

Is Your Life Insurance Beneficiary Form On File Current?
Update your beneficiary form below and hand deliver to Employee Benefits.

Life Insurance Beneficiary Forms:


AMERIFLEX FLEXIBLE SPENDING ACCOUNTS

Customer Service: 1-888-868-3539 
Hours: Monday - Friday, 7:00am - 8:00pm CST | Saturday, 9:00am - 1:00pm CST
Email: ameriflex@myameriflex.com
Website: https://myameriflex.com

Ameriflex Flexible Spending App is here! 


COBRA  

TASC is the COBRA Administrator for the City of Jacksonville.

Customer Service: 1-800-422-4661
E-mail: COBRAService@TASConline.com
Hours: Monday - Friday, 8:00am - 5:00pm EST
TASC Website


WELLNESS PROGRAM

For Questions contact:  Denis Woods | Florida Blue Representative | 904-255-5570                                


FIREFIGHTER CANCER BENEFITS

Florida Statue 112.1816 - The bill was signed into law on May 3, 2019 and became effective July 1, 2019.

This law ensures benefits only for Firefighters diagnosed with specific types of cancer occuring on or after July 1, 2019.

Firefighter Cancer Forms:

 

EMPOWER RETIREMENT 

Login to your COJ-Empower Account Online or Use a Mobile Empower App
Empower Customer Service: 1-855-265-4570
TTY number for the hearing impaired call: 1-800-766-4952 
HARDSHIP application request can only be processed by calling 1-866-360-1192 option #2
For important disclosures and product information, click here. 

Your local Retirement Plan Advisors are available in the Employee Benefits Office Monday- Friday, 7:30am - 4:30pm
Virtual or In-person appointments are encouraged.  Walk-ins with no appointments may experience a wait time.

Click this link to schedule a meeting with Christina  or scan the QR below 
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Click this link to schedule a meeting with Jessica or scan the QR ​below
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Empower Plan Features and Highlights:

Empower Summary Plan Descriptions: 

 

RETIREE INFORMATION 

General Pension Office
117 West Duval Street, Suite 330
Jacksonville, FL 32202
Phone: 904-255-7280
Email: CityPension@coj.net

Police and Fire Pension Office
1 West Adams Street, Suite 100
Jacksonville, FL 32202
Phone: 904-255-7373
 

FLORIDA KIDCARE INFORMATION


 

Updated: 9/21/2023