City of Jacksonville Retirement System
The Retirement System Pension Office administers the General Employees Pension Plan (GEPP) and the Corrections Officers Pension Plan (COPP). The office processes members' requests and retirement information, as well as services for all existing retirees.
We are dedicated to a high level of customer satisfaction and helping members understand their retirement benefits. We welcome suggestions on improvements to our services or additions to this website.
Retirement System Pension Office
City Hall, St. James Building
117 West Duval Street, Suite 330
Jacksonville, Florida 32202
Phone: (904) 255-7280
FAX: (904) 588-0524
WE NOW HAVE AN UPDATED SPD FOR THE GENERAL EMPLOYEES PENSION PLAN
The Board recently approved an updated version of the Summary Plan Description (SPD) for the General Employees Pension Plan. This document provides an easy to understand description of the Plan rules and provisions.
An updated SPD for the Corrections Officers Pension Plan is in progress and will be published here when approved.
INTRODUCING THE JAX PENSION PORTAL
Retirees receiving a pension can now go to jaxpensionportal.coj.net to Sign-Up and access all of their pension payment information anytime!
Just carefully the follow the First Time Login Instructions to establish your login and then you will have easy access to your information. You can view details about your pension payments, print pay-stubs and more. And going forward, all pensioners will receive hard copies of their direct deposit statements for the last payment of the calendar year but for other pay dates the information will be available online before pay date.
We will be working to add new features to the pension portal so stay tuned.