City of Jacksonville Retirement System
The Retirement System Pension Office administers the General Employees Pension Plan (GEPP) and the Corrections Officers Pension Plan (COPP). The office processes members' requests and retirement information, as well as services for all existing retirees.
We are dedicated to a high level of customer satisfaction and helping members understand their retirement benefits. We welcome suggestions on improvements to our services or additions to this website.
Retirement System Pension Office
City Hall, St. James Building
Phone: (904) 255-7280
FAX: (904) 588-0524
117 West Duval Street, Suite 330
Jacksonville, Florida 32202
We are NOT OPEN FOR VISITORS however we can conduct phone appointments and we are available during regular business hours to assist you. Please allow 1-2 business days for a response to your request.
ATTENTION PENSION PLAN MEMBERS. If you have not already done so, please register and log-in to: https://jaxPensionPortal.coj.net
This site will be used going forward to interact with employees regarding pension matters including pension committee elections and information about pension benefits. All pensioners call also sign-up for access to information about their pension benefits using this site.
Please carefully follow the instructions when logging in for the first time.
The Pension Office will not be suspending pensions during the current period if you fail to provide a notarized affidavit.
Please return your signed affidavit (not notarized) with a current identification with address and we will accept it. We will also accept a copy of a letter showing your name and current address. And we will continue to accept notarized forms as well.
Signed affiidavits can be scanned and e-mailed to: firstname.lastname@example.org or mailed to our office.
WE NOW HAVE AN UPDATED SPD FOR THE GENERAL EMPLOYEES PENSION PLAN
The Board recently approved an updated version of the Summary Plan Description (SPD) for the General Employees Pension Plan. This document provides an easy to understand description of the Plan rules and provisions.
An updated SPD for the Corrections Officers Pension Plan is in progress and will be published here when approved.