City of Jacksonville Retirement System
The Retirement System Pension Office administers the General Employees Pension Plan (GEPP) and the Corrections Officers Pension Plan (COPP). The office processes members' requests and retirement information, as well as services for all existing retirees.
We are dedicated to a high level of customer satisfaction and helping members understand their retirement benefits. We welcome suggestions on improvements to our services or additions to this website.
Retirement System Pension Office
City Hall, St. James Building
Phone: (904) 255-7280
FAX: (904) 588-0524
117 West Duval Street, Suite 330
Jacksonville, Florida 32202
Office Hours Monday-Thursday, 9 AM to Noon and 1 PM to 4 PM (Currently Closed to Visitors. You should always call ahead to verify availability.)
The Pension Office will not be suspending pensions during the current period if you fail to provide a notarized affidavit.
Please return your signed affidavit (not notarized) with a current identification with address and we will accept it. We will also accept a copy of a letter showing your name and current address. And we will continue to accept notarized forms as well.
Signed affiidavits can be scanned and e-mailed to: email@example.com or mailed to our office.
WE NOW HAVE AN UPDATED SPD FOR THE GENERAL EMPLOYEES PENSION PLAN
The Board recently approved an updated version of the Summary Plan Description (SPD) for the General Employees Pension Plan. This document provides an easy to understand description of the Plan rules and provisions.
An updated SPD for the Corrections Officers Pension Plan is in progress and will be published here when approved.
INTRODUCING THE JAX PENSION PORTAL
Retirees receiving a pension can go to jaxpensionportal.coj.net to Sign-Up and access all of their pension payment information anytime!
Just carefully the follow the First Time Login Instructions to establish your login and then you will have easy access to your information. You can view details about your pension payments, print pay-stubs and more. And going forward, all pensioners will receive hard copies of their direct deposit statements for the last payment of the calendar year but for other pay dates the information will be available online before pay date.
1099R year-end tax forms are now available online as well!
We wiill continue to add enhancements to the pension portal so stay tuned.