Municipal Code Compliance
The Municipal Code Compliance Division (MCCD) is located in the Edward Ball Building, 214 North Hogan Street, 7th Floor. Regular hours of operation are 8 a.m. – 5 p.m., Monday through Friday.
The Municipal Code Compliance Division enforces property maintenance, safety, and zoning codes, which affect the quality of life in Jacksonville. These laws address property nuisance, unsafe structures, residential/commercial minimum building standards, zoning, and (private property) junk vehicle violations.
Municipal Code Compliance enforces provisions of the Property Safety and Maintenance Codes and Zoning Codes, Jacksonville Ordinance Code Chapter 518, Chapter 656, Chapter 745 and Chapter 741 respectively.
File an Issue of Concern
You may notify us of an issue online now. Please follow the steps to complete your concern, or you may call (904) 630-CITY (2489), and a customer service representative will receive your request for assistance and/or subsequent investigation by a Municipal Code Compliance Officer. Thank you for assisting us with improving the quality of life in Jacksonville.
Click here to view Municipal Code Compliance Division fees
Jacksonville Assistance and Relief Program (JAR)
The purpose of the Jacksonville Assistance and Relief Program is to facilitate a means of compliance to those who would otherwise be unable to achieve it due to disability or economic disadvantages. The Program’s objective is to provide the abatement services required at no cost to those citizens who qualify, thereby achieving compliance and beautification of the City while not unduly burdening its most vulnerable citizens.
If you cannot comply the violations on your property due to a disability or economic hardship, please feel free to see if you qualify for assistance.
Access Pass Application
The purpose of an access pass is to allow the owner of a Condemned or Unsafe structure(s) time to achieve compliance in accordance with Chapter 518, Property Safety and Maintenance Code.
No person, including the property owner, may enter a Condemned or Unsafe structure(s) without an active access pass.
Download the access pass application here, or pick up a paper copy in the lobby of the Municipal Code Compliance Division located at 214 North Hogan Street, 7th Floor.
Michael Chao, Chief
214 North Hogan Street
Jacksonville, FL 32202
(904) 255-7000 | Fax: (904) 255-8920 | Mchao@coj.net