In order to continually improve the permitting process, the following new permit guidelines are in place for Site Work – Tree Removal Permits.
  1. Creating A Permit:
    1. Log into your Permit Application at with your user Name (company ID#) and Password.
    2. Start a Site Work – Tree Removal permit, by clicking “Site Tree” (on the left side of the page) under Permits > Add.
    3. The permit will begin in “Temporary” status with no permit number assigned.
    4. The first time you ‘click’ “Save”, a permit number will be generated.
    5. Click “Save”, after you have completed each Tab.
    6. Complete the first three tabs of the permit, as necessary (ID, Property, and Overview.
  2. ID Tab:
    1. Complete the following fields:  Ownership, Project Contact and Workers Comp (if expired, log into your profile and update).
    2. You will be contacted by email.  A valid email address is required in the “Name cell” of the ‘Project Contact’ section. Type your name and email address, i.e. Your Name /
    3. Check the box “I swear / affirm that all information is true and accurate”.
  3.  Property Tab – Validating An Address:
    1. Complete the ‘Address Validated’ field.
    2. To attain the address, it is helpful to enter a ‘wildcard search’.  Type the building number and the first few letters of the street name, excluding the street direction and unit number, then ‘click’ ‘Validate”.
    3. Select the box for the proper address, confirming correct Street Name, Direction and Unit Number (if applicable).  Then ‘click’ “Set Address”.
  4. Overview  Tab:
    1. Complete the following fields:  Overview, Proposed Use, Type of Improvement and Area.
    2. In the Brief Description of Work section, list the entire scope of work included in the permit.
  5. Prereq Tab - Required Agency Approvals:
    1. Check to see if the property is in the Downtown Overlay (DIA approval required), EPA (if it is an ASH site) or Historical (Historical approval required), which may require additional approvals.
  6. Upload Tab – Uploading Documents:
    1. The BID Electronic Plan Review component will only accept PDF files, when the status is “Temporary” or “Return for Corrections”.  Please note:  any PDF file bearing a third party certification CANNOT BE PASSWORD PROTECTED.
    2. Upload files from your computer using the ‘Browse / Choose File’ button.  If required, all documents prepared by a Landscape Architect or an Engineer, shall bear an electronically embedded Digital Signature, using Adobe Acrobat or other third-party certification.  Each page of the PDF file shall have a title block, which identifies the file as unique to the permit address and contain a likeness of the design professional’s seal.
    3. Similar pages / sheets must be combined into a single document.  For example, ten landscape sheets are to be submitted as one-ten page PDF, not ten single PDF’s.
    4. Place the files in the appropriate folders, using the drop-down menu, in the “Folder” column as indicated below, i.e. the system defaults to ‘Site Plan”:
      1. Site Plan – upload in the Site Plans folder.
      2. Letter of Authorization / Power of Attorney - upload in the Correspondence folder.
      3. Email, Letters, Reports, etc. - upload in the Correspondence folder.
  7. Printable Docs Tab - Printing The Permit Application:
    1. From the ‘Printable Docs’ tab, print out a copy of the completed permit application, by selecting ‘Permit Application’ from the list.
    2. After the Property Owner / Agent signature is notarized on the printed copy of the permit application, upload it (as a PDF) into the Permit Application folder.  Note: If Agent signs for Property Owner, provide a notarized letter of agency or Power of Attorney from the Property Owner.
  8. Submit for Approval Button – Submitting The Permit:
    1. After all documents are uploaded, Click ‘Submit for Approval’.  If you are successful (on the Initial submission), the permit status will change from ‘Temporary’ to ‘Intake’.  On subsequent submissions, the permit status will change from ‘Return For Corrections’ to ‘In Review’. 
  9. Payment – After the permit is approved and is in ‘Approved – Pending Payment’:
    1. Log into your profile to pay the permit fee at
    2. The permit will be displayed in the ‘Company Action Required’ section of the Welcome Screen.  To pay the permit fee from ‘My Profile’, select the tab titled ‘Fees‘.  Check the box to the left of the item(s) you wish to pay.  Select “Credit Card/e-Check”, then click ‘Proceed’.  After following the prompts through the payment process, the permit status will change to ‘Active’. 
  10. Upload Tab - Printing of Documents:
    1. Log into your profile to print documents:
    2. After the permit is in “Active” status, ‘click’ on the “Upload” tab to print out the stamped plans.  ‘Click’ on the “Current” submission folder (box with a plus), then ‘click’ on the folder (box with a plus), then “click on the document name.  The document will open in your local PDF reader, such as Adobe Reader.
    3. Print out the document from your PDF reader, or save to a portable storage device, so it can be printed elsewhere.
    4. A complete set of stamped permit documents must be onsite for all inspections. Printed permit documents must be to scale and a minimum of 11”x 17”.