City Updates Customer Service System

August 08, 2019  
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You asked, we acted.  Friday August 9th at 7 pm, will be unavailable as we prepare to launch our new and improved system. 

If you have an urgent need, please submit a request using the MyJax app or send an email to  For public safety issues or emergencies, contact the Jacksonville Sheriff’s Office at 630-0500 or 911.  The new system will be accessible Monday August 12th