National Public Safety Telecommunicators Week Begins (April 11 – 17)

April 11, 2021  
911 operator having a conversation with a distress caller

Joining communities across the nation, the City of Jacksonville will observe Public Safety Telecommunicators Week.

Emergency Communications Officers help save lives during a personal or national crisis. These individuals are often the first and most critical contact citizens have with emergency services. During the COVID-19 pandemic, these professionals persevered to ensure that 9-1-1 call centers remained staffed and maintained the ability to help all callers. Read Mayor Curry’s National Public Safety Telecommunicators Week proclamation.