Development Services

Effective Wednesday, March 25, the Building Inspection Division and the Development Services Division, located on the 2nd floor of the Ed Ball building, will be closed to the public. However, our staff will continue to work diligently to provide these services for the City of Jacksonville.
You can expect the following changes from our normal operations:

  • The ROW Permit Application, the Revocable Permit Application and the Surety Bond forms can be found here. Return the completed applications/forms to You will be notified via email when the permit application has been reviewed and approved or denied.
  • Hard copies of Civil Plans (10-Sets) and Preliminary Plats will not be accepted at this time. Submit Electronic Civil Plans and Plats online at For assistance enrolling in the Electronic Civil Plan system, contact us at 904-255-8310 or
  •  Plat mylars / Recording Packages can be submitted to:
                                Development Services Division
                                Attn: Plat Review
                                214 N. Hogan Street, 2nd Floor
                                Jacksonville, FL  32202
                You will be notified via email upon receipt of your submittal and again when the review is complete.
  • Original Elevation Certificates must be submitted by mail to:

                                Development Services Division
                                Attn: Floodplain Administrator
                                214 N. Hogan Street, 2nd Floor
                                Jacksonville, FL  32202
You will receive a response via email when your Elevation Certificate is received and another when the review is complete. Elevation Certificate review time has been extended to 10-15 days. Please plan accordingly.
Any questions can be directed to or (904) 255-8310.

The Development Services Division encompasses four sections involved in regulating local land development:

Addressing: processes address assignments, street name changes, and new street name approvals.
Phone: (904) 255-8340
Fax: (904) 301-3820

Concurrency and Mobility Management System Office: reviews and helps to mitigate development's impact on public facilities and assists developers and engineers through the state mandated concurrency process.

Phone: (904) 255-8330
Fax: (904) 255-8331

Review Group (fka Development Management Group (DMG)): reviews construction plans for site development (10-set), plats, and right of way permits; performs subdivision/roadway inspections in preperation for acceptance; and assists customers through floodplain management processes.

Review Group FAQ
Phone: (904) 255-8310
Fax: (904) 255-8311


Zoning: assists customers with zoning verifications, exceptions, waivers, variances, administrative deviations, sign waivers, and certificates of use.

Zoning FAQ
Phone: (904) 255-8300
Fax: (904) 255-8312


Division Chief

Ellyn Cavin, P.E., Chief
Development Services Division
Edward Ball Building
214 N. Hogan St., Room 2100 (2nd Floor)
Jacksonville, FL 32202

Phone: (904) 255-8310
Fax: (904) 255-8311