District 10 Holiday Office Closure 

The office of Councilwoman Brenda Priestly Jackson, District 10, will be closed Monday, December 23, 2019 through Friday, January 3, 2020.  All City Council business will resume Monday, January 6, 2020. Please see the resources below that can be accessed while the office is closed for the holidays.

Service Requests: 

To report an incident, request a service, or register a complaint, call 630-CITY (2489) or report it online at myjax.custhelp.com.
If your issue type or description is not found in the list of standard issues on this system, please call 630-CITY (904-630-2489) or e-mail myjax@custhelp.com for assistance.

​Residential Waste Collection Schedule:

Click here to look up your regular waste hauler schedule. View the holiday waste pickup schedule here.

Emergency:

In an emergency, always dial 9-1-1 (TTY Services Available) and the operator will direct your call based on the nature of the emergency.

Members of the hearing impaired community can access 9-1-1 using a TTY phone system. TTY phones have special tones that the receiving units in the JSO Communications Center translate into text. All JSO dispatchers are trained to assist customers who use TTY equipment. Notice Under the Americans With Disabilities Act

Jacksonville Sheriff's Office:
Non-Emergency
: 904.630.0500
General Information: 904.630.7600
Public Records Request 
Victim Advocates: 904.630.1764

All City Government Departments

Click here to see a full list of all City of Jacksonville departments.

Stay Alert District 10

The City of Jacksonville's Emergency Preparedness Division and Councilmember Brenda Priestly Jackson urge you to stay alert and make sure preparations have been made for the impact of Hurricane Dorian. High winds and heavy rains leading to severe flooding are expected.  If you are a resident of Evacuation Zone A or B, please heed the mandatory evacuation and make your way to the safe homes of family, friends, a hotel or a designated shelter.  You can find out if you are in an Evacuation Zone here. Stay alert and be safe District 10! 

Free Storm Shelter Transportation Service

In anticipation of flooding from Hurricane Dorian, neighbors and constituents of District 10 living in the Ken Knight Drive area and Evacuation Zone A will be provided free transportation service to the Legends Center, a designated City of Jacksonville storm shelter.  The shuttle service will be available at 4:00 p.m. today, Monday, September 2, 2019 at the corner of Ken Knight Drive West and Moncrief Road West.     

Hurricane Dorian - Urgent Update

Mandatory evacuations are in effect for Evacuation Zones A and B, beginning 8:00 a.m., Monday, September 2, 2019. Shelters will begin receiving residents at 10:00 a.m. Please see the list of Active Open Shelters.

Remember to Download the JaxReady mobile app for Android or Apple devices to monitor the storm and get important updates. You can also contact 904-630-CITY (2489).
Find your evacuation zone here


Prepare for Hurricane Dorian and Be Safe District 10

In preparation for the impact of Hurricane Dorian, download the City of Jacksonville's JaxReady app.  With the JaxReady app, you can search for your evacuation zone, find open emergency shelters, monitor the storm and much more!  Download the app through Google Play for Android or the App Store for Apple mobile devices. 

View all available City of Jacksonville emergency resources on the the  
Emergency Preparedness website.

Other Emergency Resources:

Special Medical Needs services are available for residents who are medically dependent on electricity (i.e. electricity needed for life-supporting equipment), oxygen, or individuals with physical, medical, cognitive impairment, or sensory disabilities who may require basic assistance from medical professionals. Learn more and register here.

To find out if you are in an evacuation zone, click here.
To report drainage issues caused by the storm, call 904-630-CITY (2489) or visit the MYJAX website
To report JEA power outages, call 904-665-6000 and learn more about JEA's Restoration 1-2-3 process.

Sandless, water activated sandbags are available for purchase through the American Red Cross.
Sandbags and sand can be purchased locally at Home Depot, and Lowe's.
Advance online purchase with ship-to-store or home delivery apply for the American Red Cross and Home Depot. Those wishing to help by purchasing sand bags to donate to our elderly, disabled and financially vulnerable neighbors, please contact the Council District 10 office via email at BPJackson@coj.net or MervinK@coj.net

American Red Cross
751 Riverside Ave
Jacksonville, FL  32204
(904) 358-8091

Home Depot
855 Lane Ave South
Jacksonville, FL  32205
(904) 781-6208

Home Depot
12111 Lem Turner Rd
Jacksonville, FL  32218
(904) 766-2818

Lowe's
5155 Lenox Ave
Jacksonville, FL 32205
(904) 486-1260

Lowe's
3125 City Square Dr
Jacksonville, FL 32218
(904) 696-4063