Collection schedules are adjusted ONLY for Thanksgiving Day and Christmas Day.

  • Thanksgiving: Customers with Thursday collection days will be serviced the following Saturday.
  • Christmas: Schedules are changed only when the holiday falls on a scheduled collection day.
To request collection service or report a problem with collection, please call (904) 630-CITY (2489) or visit the MyJax online customer service website at myjax.custhelp.com.