Animal Care and Protective Services

Animal Care and Protective ServicesJacksonville’s Animal Care and Protective Services (ACPS) provides animal control to the citizens in Jacksonville by fair enforcement and community education. ACPS also enhances the quality of life in our neighborhoods by offering quality pets for adoption at a reasonable cost. ACPS is dedicated to providing a high level of service to the citizens in Jacksonville and to saving the lives of all adoptable animals in our community.

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March Madness Adoption Special:

Adoption Fees:
· $30.00 adoption fee on all pets
($20.00 city license fee may apply)
·All senior dogs (ages 5 and up): Free ($20 license fee has been paid)
·Ages 3 and up: No adoption fee ($20.00 city license fee may apply)
The “Long Shots” 
·$10.00 adoption fee on all animals that have been here for 30 days or more

Animal Care and Protective Services offers rabies vaccines and microchips to the community between the hours of 2 p.m. - 4 p.m. Tuesday through Friday.  The cost of these services is $10 each. 

For more efficient customer service, please call 630-CITY (2489)
Animal Care and Protective Services is very grateful for a generous grant provided by the ASCPA® to help support and care for animals removed from a September 2014 hoarding situation, in which over 60 animals had to be removed from a home in Jacksonville, FL. We appreciate their continued and ongoing support! 

Hours of Operation

Adoption Hours

  • Tuesday-Saturday: 10 a.m. - 6 p.m.

Intake Hours

  • Tuesday-Friday: 8 a.m. - 12 p.m.

Other Resources

Quick Links

You may request a service or notify us of a service problem now. Just follow the steps to complete your request. Otherwise, you may call (904) 630-CITY (2489).

Friends of Jacksonville Animals

The Friends of Jacksonville Animals organization is a great help to ACPS. Learn more about this caring group at their website.

Down2Zero Campaign 

Animal Care and Protective Services (ACPS) and Friends of Jacksonville Animals (FOJA) have a new animal adoption campaign called Down2Zero. The primary goal of this effort is to raise awareness about the importance of adopting local shelter animals and encourage Jacksonville residents to support their local shelter by donating and/or volunteering.  

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More information about the Public Service Announcement


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Need Assistance? Call (904) 630-CITY

Dial 911 in the event of an emergency or (904) 630-0500 for a non-emergency.