Animal Care and Protective Services

Jacksonville’s Animal Care and Protective Services (ACPS) provides animal control to the citizens in Jacksonville by fair enforcement and community education. ACPS also enhances the quality of life in our neighborhoods by offering quality pets for adoption at a reasonable cost. ACPS is dedicated to providing a high level of service to the citizens in Jacksonville and to saving the lives of all adoptable animals in our community.

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Animal Care and Protective Services

Hours of Operation

Adoption Hours

Tuesday-Saturday: 10 a.m. - 6 p.m.

Intake Hours

Tuesday-Friday: 8 a.m. - 12 p.m.


2020 Forest St, Jacksonville, FL 32204

For more efficient customer service, please call 630-CITY (2489).

October Adoption Pricing

Dogs/Cats: $20  (city license fee may apply)
Puppies: $60 (city license fee may apply)
Kittens: $20 (city license fee may apply)
*All pricing is subject to change*


Animal Care and Protective Services offers rabies vaccines and microchips to the community between the hours of 2 p.m. - 4 p.m. Tuesday through Friday.  The cost of these services is $10 each. 


Kitten Army is a movement to support the foster care program at Jacksonville Animal Care and Protective Services. During kitten season, thousands of orphaned kittens will arrive at the shelter.  Foster homes are the only option.  Our goals are to recruit, educate, support and retain foster parents.  Our battle plan is an organized effort of foster parents to save lives of those who need it the most.  This season, we're not kitten around! Sign up to be a Foster Soldier at
Animal Care and Protective Service is appreciative of grant funding awarded by Florida Animal Friend, Inc. This funding will be utilized to provide spay and neuter surgeries to large dogs owned by Jacksonville residents. Learn more about Florida Animal Friend and how to support future grant funding by purchasing a license plate.


Other Resources

Resources to rehome your pet.

Quick Links

You may request a service or notify us of a service problem now. Just follow the steps to complete your request. Otherwise, you may call (904) 630-CITY (2489).

Friends of Jacksonville Animals

The Friends of Jacksonville Animals organization is a great help to ACPS. Learn more about this caring group at their website.

Down2Zero Campaign 

Animal Care and Protective Services (ACPS) and Friends of Jacksonville Animals (FOJA) have an animal adoption campaign called Down2Zero. The primary goal of this effort is to raise awareness about the importance of adopting local shelter animals and encourage Jacksonville residents to support their local shelter by donating and/or volunteering.  

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More information about the Public Service Announcement