Animal Care and Protective Services

Jacksonville’s Animal Care and Protective Services (ACPS) provides animal control to the citizens in Jacksonville by fair enforcement and community education. ACPS also enhances the quality of life in our neighborhoods by offering quality pets for adoption at a reasonable cost. ACPS is dedicated to providing a high level of service to the citizens in Jacksonville and to saving the lives of all adoptable animals in our community.

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Animal Care and Protective ServicesHours of Operation

Adoption Hours

Tuesday-Saturday: 10 a.m. - 6 p.m.

Intake Hours

Tuesday-Friday: 8 a.m. - 12 p.m.


2020 Forest Street
Jacksonville, FL 32204
Click here for Map
Phone: (904) 630-CITY (2489)

Special Adoption Pricing 

For the entire month of March 2018 Adoptions are FREE*
*City License Fee May Apply 

The shelter will be closed on the following dates for offsite events:

  • Friday, November 10, 2017
  • Thursday, December 7, 2017
  • Friday, December 8, 2017
  • Saturday, December 9, 2017


Animal Care and Protective Services offers rabies vaccines, distemper vaccines, and microchips to the community between the hours of 2 p.m. - 4 p.m. Tuesday through Friday. The cost of these services is $10 each.

Click here to view additional Animal Care & Protective Services fees.


Animal Care and Protective Services is pleased to have been selected to receive a Lifesaving Grant Investment from the Petco Foundation. This lifesaving contribution provides support to expand our animal behavior program and increase adoptions through participation in events throughout the community.

Other Resources

Resources to rehome your pet.

Quick Links

You may request a service or notify us of a service problem now. Just follow the steps to complete your request. Otherwise, you may call (904) 630-CITY (2489).

Friends of Jacksonville Animals

The Friends of Jacksonville Animals organization is a great help to ACPS. Learn more about this caring group at their website.

Down2Zero Campaign 

Animal Care and Protective Services (ACPS) and Friends of Jacksonville Animals (FOJA) have an animal adoption campaign called Down2Zero. The primary goal of this effort is to raise awareness about the importance of adopting local shelter animals and encourage Jacksonville residents to support their local shelter by donating and/or volunteering.

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