Animal Care and Protective Services

Jacksonville’s Animal Care and Protective Services (ACPS) provides animal control to the citizens in Jacksonville by fair enforcement and community education. ACPS also enhances the quality of life in our neighborhoods by offering quality pets for adoption at a reasonable cost. ACPS is dedicated to providing a high level of service to the citizens in Jacksonville and to saving the lives of all adoptable animals in our community.

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Animal Care and Protective ServicesAdoption Hours of Operation

Monday                 Closed
Tuesday-Friday     12 p.m. - 7 p.m.
Saturday-Sunday  10 a.m. - 6 p.m.

Intake Hours of Operation

Monday                  Closed
Tuesday- Friday     8 a.m. - 12 p.m. 
Saturday-Sunday   Closed 


2020 Forest Street
Jacksonville, FL 32204
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Phone: (904) 630-CITY (2489)


Please note the following onsite and offsite adoption events:

PetSmart Southside Blvd August 18-19 Open
ACPS (Clear the Shelters) August 18 Open
Jacksonville Fairgrounds September 7-9** Closed
PetSmart Southside Blvd October 13-14 Open
PetSmart Regency November 10-11 Open
Holiday Adoption Event December 8 Open

**Date is tenative and subject to change**


Animal Care and Protective Services offers rabies vaccines, distemper vaccines, and microchips to the community between the hours of 2 p.m. - 4 p.m. Tuesday through Friday. The cost of these services is $10 each.

Click here to view additional Animal Care & Protective Services fees.


Animal Care and Protective Services is pleased to have been selected to receive a Lifesaving Grant Investment from the Petco Foundation. This lifesaving contribution provides support to expand our animal behavior program and increase adoptions through participation in events throughout the community.

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Other Resources

Resources to rehome your pet.

Quick Links

You may request a service or notify us of a service problem now. Just follow the steps to complete your request. Otherwise, you may call (904) 630-CITY (2489).

Friends of Jacksonville Animals

The Friends of Jacksonville Animals organization is a great help to ACPS. Learn more about this caring group at their website.

Down2Zero Campaign 

Animal Care and Protective Services (ACPS) and Friends of Jacksonville Animals (FOJA) have an animal adoption campaign called Down2Zero. The primary goal of this effort is to raise awareness about the importance of adopting local shelter animals and encourage Jacksonville residents to support their local shelter by donating and/or volunteering.

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