City of Jacksonville

The Employee Assistance Program (EAP) is a free benefit for City of Jacksonville employees provided by Health Advocate. It's is a high-quality EAP firm specifically selected for their experience and responsiveness.
The EAP is a 24-hour confidential and professional counseling, coaching and consulting service that helps employees resolve problems in their life that are, or could be, interfering with work and productivity. The focus is on improving health and performance and providing an easy, professional, hassle-free way for employees to access objective help. EAP is based on the premise that we all experience problems sometimes that can result in stress, conflicts and difficulty concentrating and can compromise quality of life and/or ability to focus on the job.

EAP at a glance:

• Confidential Assistance
• Diverse EAP Professionals
• Multiple Locations
• Problem Resolution Focus
• Referrals to Community Resources
• Balancing Work & Family Life
• Financial Problems & Legal Difficulties
• Workplace Conflicts
• Alcohol/Drug Abuse
• Managing Stress
• Coping With Grief or Loss
• Childcare and Eldercare Concerns
• Parenting Issues
• Depression

The current conflict in the Middle East is of worldwide concern, and can be especially distressing for those who have friends or family members living in the conflict zone or serving in the military. Here are some helpful resources to guide you and your family in coping with this traumatic event.

• Coping Tips for Traumatic Events | SAMHSA  
• Coping with a Disaster or Traumatic Event | CDC     
• Talking to Children about War | The National Child Traumatic Stress Network
• How to Talk to Children about Difficult News | American Psychological Association
• Coping with War-Related Stress: Information for Military Families and Communities | Mental Health America
• National Center for PTSD | U.S. Department of Veterans Affairs