Environmental Quality Division
The Environmental Quality Division administers and monitors the City of Jacksonville's air and water resource management activities, with particular emphasis on pollution control issues. It also enforces laws related to environmental quality issues.
Our responsibilities include air, odors, noise, surface water, groundwater, underground storage tanks, hazardous wastes, wetlands and wildlife.
You may request a service, or notify us of a problem (such as incidents of pollution) online now. Alternatively, you may report your issue by calling (904) 630-CITY (2489).
For other needs and information, please contact us at the following numbers:
Air Pollution: (904) 255-7100
Chemical Spills and Pollution: (904) 255-7171
Water Pollution: (904) 255-7100
Groundwater Contamination: (904) 255-7100
Petroleum Storage Systems: (904) 255-7100
Ambient Water Quality Information: (904) 255-7100
Water Well Information: (904) 255-7100
Environmental Protection Board: (904) 255-7111
Evenings & Weekends: Voicemail (904) 255-7100
You can FAX a brief description of your problem to us at (904) 255-7130. Please include a daytime phone number so we may return your call and discuss the problem with you.
Learn more about the NEW Septic Tank Phase Out Program partnership between the City of Jacksonville and JEA.
Click here to view Environmental Quality Division fees.
Nondiscrimination Notice & Statement of Nondiscrimination
The Environmental Quality Division complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Environmental Quality Division does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Enhanced Information Resources for Citizens
Citizens are often in search of environmental reports and other information. In an effort to assist in this regard, we have compiled new webpages that house reports and links to information from federal, state and local agencies.
Click here for access to the Environmental Resources webpages.