Compensation and Benefits Division

The Compensation and Benefits Division is an activity under the Employee Services Department of the City of Jacksonville.

What we do: Our office is responsible for the development, procurement, administration and servicing of all city employees, retirees and eligible dependents' benefits programs. We also provide the same services for constitutional offices and some outside agencies. Programs provided include: Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA) (covering medical reimbursement, elder and child care, transportation and pre-taxed parking), OBRA, a 401(a) Defined Contribution Plan and a 457(b) Deferred Compensation Plan. We also provide new employee benefits on-boarding sessions, pre-retirement seminars and a wellness program that provides blood drives, free flu shots, discounted gym membership and 'Lunch and Learn' programs for city employees and retirees.

Location      117 West Duval Street, City Hall, Suite 150, Jacksonville, FL 32202
Hours          7:30 a.m. – 4:30 p.m., Monday through Friday
Phone         904.255.5555
Fax             904.255.5565
Email          Benefits@coj.net
Directory    Employee Benefits & Providers Contact information


CURRENT WEBINARS & OTHER INFORMATION  

 
    BETTER YOU STRIDES - FLORIDA BLUE LIVE WEBINARS
  • Healthy Habits for Busy People –  Tuesday 7/12/2022 – 1:00pm – 2:00pm EST – Register here
  • Ask the Dietitian: Foods to Help with Sleep – Wednesday 7/20/2022 – 1:00pm – 1:45pm EST – Register here
  • Health as You Age (Sanitas) – Wednesday 7/20/2022 – 12:00pm – 1:00 pm EST – Register here
  • Building Resilience – Tuesday 8/9/2022 – 1:00pm – 2:00pm EST –  Register here
  • Blood Pressure 3-Part Series – Tuesdays 8/2/2022, 8/9/2022, 8/16/2022 – 2:00pm – 3:00pm –    Session 1: Overview – Register here; Session 2: Medications – Register here; Session 3: Nurture Your Heart – Register here
  • Ask the Dietitian: Eating the Blue Zones Way – Wednesday 8/17/2022 – 1:00pm – 1:45pm EST – Register here
  • Diabetes Essentials (Sanitas) – Wednesday 8/17/2022 – 12:00pm – 1:00 pm EST – Register here

   HEALTH ADVOCATE SUPPORT   

   COVID-19 INFORMATION 
 


2022 City of Jacksonville Employee Benefit Plans

Welcome to the City of Jacksonville.  Before you enroll, please review the benefits information below:   

​Please note: If you are enrolling from home or using an external location and not on a COJ computer, please type this URL in your browser https://hrss.coj.net and begin the enrollment process. Click on “Benefits Enrollment”, follow computer prompts to enroll in benefits.  Then print the confirmation page at the end of the enrollment process and retain for your records. Enrollment must be completed prior to your benefits effective date.   Contact ITD at (904) 255-1818, if you have trouble with your username or password.


2022 CITY OF JACKSONVILLE BENEFITS GUIDE 

New Transparency Requirements for Group Health Plans
The Department of Health and Human Services, Labor and Treasury released final transparency in coverage regulations for group medical plans and health insurance issuers on October 29, 2020.  The intent of the final transparency regulations is to provide a consumer with access to information on the cost of health care services before that consumer receives health care services, rather than after care is received.
FLORIDA BLUE PROVIDER
UF HEALTH CARE PROVIDER 


2022 FLORIDA BLUE HEALTH INSURANCE *
       Office Representative:  Denis Woods Phone number: 904-255-5570 Email:  denis.woods@bcbsfl.com 
                                             Monday - Friday, 7:30am - 4:30pm
       Customer Service:  1-800-664-5295 (All HMO and PPO Plans Group # B3267)
       TTY number for the hearing impaired call: 1-800-664-5295 # 711
       Website: https://www.floridablue.com/

 

2022 UF HEALTH CARE INSURANCE *
        Customer Service: 1-800-959-3518    Group # 00857
        Access your UF Health Account Online: https://ufhealthjax.org/direct-care/
        Website: https://integratpa.com/ 


2022 TRICARE SUPPLEMENTAL PLAN (For Military Only)     
      Customer Service: 1-800-638-2610      Fax:  1-800-310-5514
      Website:  https://info.selmanco.com/coj


2022 HUMANA DENTAL INSURANCE *
       Jacqueline Camacho, Humana Dental Representative 
       Office: 813-288-6337 l Fax: 813-313-5842 l Email: JCamacho@humana.com

       Open Enrollment Hotlline Number 1-888-393-6765    Monday to Friday 8am - 8pm EST       
       Customer Service: 1-800-233-4013    Group # 773983
       Website: Humana.com
       Note: When searching for a dentist select network HS205 DHMO/Prepaid network for DHMO
                  and PPO/Traditional Preferred for PPO            

* Rates for Health & Dental Benefits are based on the Bargaining Unit which is determined by Employee Services. 
    Not all part-time employees are eligible for benefits.

 

2022 VSP VISION INSURANCE 
     Customer Service: 1-800-877-7195   Group Number: 30099995
     Employee verification information required: VSP Basic/Premier Plan ID,  First & Last Name, DOB, last 4 of SS#
     Website: https://cityofjacksonville.vspforme.com/ 


GROUP HEALTH, DENTAL and VISION Eligibility Guidelines and Required Documents



2022 THE STANDARD LIFE INSURANCE
          Basic Life, Supplemental Life & Dependent Life        

            Group Number: 750973
            Medical Underwriting: 1-800-843-7979     Life Claims:  1-800-628-8600

    Is your Beneficiary on file current?   
           Update your beneficiary by completing a new beneficiary form below and hand deliver it to the
           Employee Benefits Office to ensure that your beneficiary information on file is current..

     Life Insurance Beneficiary Forms:


2022 DISCOVERY BENEFITS  
           FSA for Medical, Dependent Care, Qualified Transportation & Parking

      Customer Service: 1-866-451-3399   Monday- Friday, 6:00am to 9:00pm CST                             
                                     Fax: 1-866-451-3245 
      Website: https://www.discoverybenefits.com 

 

SB 426 - FIREFIGHTERS CANCER BENEFITS   
                    This law guarantees health care benefits to firefighters only diagnosed with certain types of cancers.

       Firefighter Cancer Forms:


EMPOWER RETIREMENT 
   Login to your COJ-Empower Account Online  or Use a Mobile Empower App
   Empower ​Customer Service: 1-855-265-4570
   TTY number for the hearing impaired call: 1-800-766-4952 
   HARDSHIP application request can only be done by calling 1-866-360-1192 option 2
 
    On-Site Representatives are available on Monday thru Friday, 7:30am - 4:30pm
    Please contact one of the representatives below to schedule either a phone, virtual or an in-person meeting at the Employee Benefits Office.

           Christina Jamieson, CRPC® Retirement Plan Advisor    Click here to schedule a meeting with Christina
           Cell: 904.252.4714 | Office: 904. 255.5568
           Email: Christina.Jamieson@empower-retirement.com
        
           Jessica Lang Retirement Plan Advisor                             Click here to schedule a meeting with Jessica
           Cell: 904.426.7230 | Office: 904. 255.5572
           Email: Jessica.Lang@empower-retirement.com

           Tom Zimmer Retirement Plan Advisor
           Cell: 904.568-6222 | Office: 904. 255.5589
           Email: Thomas.Zimmer@empower-retirement.com
      
      For important disclosures and product information, click on this link 

​   Empower Plan Features and Highlights:

    Empower Summary Plan Descriptions: 

 

2022  COJ WELLNESS PROGRAM - Better You Strides provided by FLORIDA BLUE
          Better You Strides offers a variety of wellness opportunities for employees including free flu shots, blood drives,
                                                  biometric screening, lunch and learn seminars. 
          Customer Service: 1-800-352-2583


EMPLOYEE ASSISTANCE PROGRAM - Health Advocate Employee Assistance + Worklife Services   
          EAP is available to all City of Jacksonville employees at no cost. This program gives you access to a Licensed Professional Counselor, Work/Life Specialist for help with personal, family and work issues.  How counseling works and how they can help  you

             Help is Only a Phone Call Away 24/7! 
             Phone: 904-296-9436  or 1-877-240-6863 
             Email     :  Answers@HealthAdvocate.com 
             Website :  HealthAdvocate.com/Members

   What to do if someone you know is suicidal?  Please call the National Suicide Prevention Lifeline at 1-800-273-8255

   EAP at a Glance:  

  • 24-hour Helpline: 904-296-9436
  • Confidential Assistance
  • Diverse EAP Professionals
  • Multiple Locations
  • Problem Resolution Focus
  • Referrals to Community Resources
  • Balancing Work & Family Life
  • Financial Problems & Legal Difficulties
  • Workplace Conflicts
  • Alcohol/Drug Abuse
  • Managing Stress, Anxiety, Anger, Grief, Loss & Depression
  • Coping With Grief or Loss
  • Childcare and Eldercare Concerns
  • Parenting Issues

 
2022 EXTERNAL AGENCIES BENEFITS  


2022 COBRA MANDATED BENEFITS 
       TASC is the COBRA administration for the City of Jacksonville
       Customer Care: 1-800-422-4661 | E-mail: COBRAService@TASConline.com
       Customer Service Hours: 8:00am to 5:00pm EST, Monday-Friday.


RETIREE INFORMATION 

     General Pension Office
        117 W Duval St #330
        Jacksonville, Fl. 32202 
         Phone: 904-255-7280
         Email: CityPension@coj.net

     Police and Fire Pension Office
         1 W Adams St. #100
          Jacksonville, Fl. 32202 
          Phone: 904-255-7373  

​
FLORIDA KIDCARE INFORMATION


GYM MEMBERSHIP for COJ Employees & Retirees ONLY

     Bailey’s Gym is officially the City of Jacksonville's sponsored gym. 
      Website:  Bailey's Gym website

      PLANS                       BASIC+   PLATINUM   PLATINUM+
     Employee Only              $21.49       $32.24          $48.36
     * First add-on                 $21.49       $21.49          $32.24
     * Per additional add-on  $16.11       $16.11           $26.86

  • Add-on MUST be 15 years old and must enroll in the same package as the Employee/Retiree
  • If adding dependents, you must provide a certified Marriage Certificate if adding your spouse and certified Birth Certificate if adding children ages 15 years old or above. Please bring original document(s) to Employee Benefits office prior to adding your spouse or child. The Employee Benefits’ staff will have to make a copy of the qualifying document (Marriage Certificate, Birth Certificate, etc) from the original documents.

     BASIC PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access,
                         Unlimited Cardio and Weight Equipment, 3 Guest Privileges per Month, Introductory Orientation Sessions,
                         Sauna, Steam Room, Women’s Only Area and Stretch Room.

     PLATINUM Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access,
                       Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions,
                       Sauna, Steam Room, Women’s Only Area, Stretch Room,
                       Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12),
                            Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning.

     PLATINUM PLUS Membership:  Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access,
                       Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions,
                       Sauna, Steam Room, Women’s Only Area, Stretch Room,
                       Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12),
                       Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning. 
                        Unlimited Hydrotherapy Massage, and Unlimited Team Training Classes (Red Zone/Chaos).

      PLEASE NOTE:  
      The Bailey's gym Enrollment or Cancellation form must be completed/signed by the employee or retiree and emailed to the Employee Benefits
      at benefits@coj.net  by the 25th of each month for the enrollment/cancellation to be effective on the 1st of the following month.

                                                          Bailey's New Enrollment Form                             Bailey's Gym Cancellation form                             


 

 

 

2021 City of Jacksonville Benefit Plans


2021 FLORIDA BLUE HEALTH INSURANCE *


2021 UF HEALTH DIRECT CARE INSURANCE *


2021 TRICARE SUPPLEMENTAL PLAN (For Military Only)     


2021 DELTA DENTAL INSURANCE *

Account Services Coordinator:  Helen Mullen-Quiroz Phone number: 904-255-5558 Email: HMullen-Quiroz@Delta.org
                                                    Monday,  Tuesday, and Thursday, 7:30am - 4:30pm      

Customer Service:                                                  

  • HMO: 1-800-422-4234, Group Number DHMO Plan:  78758

  • PPO: 1-800 521-2651, Group Number PPO Plan: 18491

Website: https://www.deltadentalins.com

2021 VSP VISION INSURANCE / 


2021 THE STANDARD LIFE INSURANCE
          Basic Life, Supplemental Life & Dependent Life        

 

2021 DISCOVERY BENEFITS
        FSA Medical, Dependent Care, Qualified Transportation & Parking

 

2021 EXTERNAL AGENCIES BENEFITS  


2021 COBRA MANDATED BENEFITS