Who we are: The Compensation and Benefits Division is an activity under the Employee Services Department of the City of Jacksonville. What we do: Our office is responsible for the development, procurement, administration and servicing of all city employees, retirees and eligible dependents' benefits programs. We also provide the same services for constitutional offices and some outside agencies. Programs provided include: Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA) (covering medical reimbursement, elder and child care, transportation and pre-taxed parking), OBRA, a 401(a) Defined Contribution Plan and a 457(b) Deferred Compensation Plan. We also provide new employee benefits on-boarding sessions, pre-retirement seminars and a wellness program that provides blood drives, free flu shots, discounted gym membership and 'Lunch and Learn' programs for city employees and retirees. Location: City Hall 117 West Duval Street, City Hall, Suite 150, Jacksonville, Fl. 32202 Hours: 7:30 a.m. – 4:30 p.m., Monday through Friday Phone: (904) 255-5555 Fax: (904) 255-5565 Email: Benefits@coj.net Employee Benefits Staff and Benefit Providers Contact Information
Representative available by email or phone ONLY: Denis Woods Phone number: 904-760-2396 Email: denis.woods@bcbsfl.com Monday - Friday, 7:30am - 4:30pm Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267) TTY number for the hearing impaired call: 1-800-664-5295 # 711 Website: https://www.floridablue.com/
Customer Service: 1-800-959-3518 Group # 00857 Website: https://integratpa.com/ or https://ufhealthjax.org/direct-care/
Account Services Coordinator: Helen Mullen-Quiroz Phone number: 904-255-5568 Email: HMullen-Quiroz@Delta.org
*Rates for Health & Dental Benefits are based on the Bargaining Unit which is determined by Employee Services. Not all part-time employees are eligible for benefits.
Customer Service: 1-800-877-7195 (Employee verification information required below) VSP BASIC Plan ID : First & Last Name, DOB, last 4 of SS# VSP PREMIER Plan ID : First & Last Name, DOB, last 4 of SS# Website: https://cityofjacksonville.vspforme.com/
Group Number: 750973 Medical Underwriting: 1-800-843-7979 Life Claims: 1-800-628-8600
Is your Beneficiary on file current? Do you know who your Beneficiary is? Update your beneficiary by completing a new beneficiary form below and hand deliver it to the Employee Benefits Office to ensure that your beneficiary information on file is current..
Customer Service: 1-866-451-3245 Fax: 1-866-451-3399 Monday- Friday, 6:00am to 9:00pm CST Website: https://www.discoverybenefits.com or https://go.discoverybenefits.com/openenrollment
Customer Service: 1-800-638-2610 Fax: 1-800-310-5514 Website: https://info.selmanco.com/coj
Help is Only a Phone Call Away 24/7! 24-hour Helpline: 904-296-9436 EAP is available to all City of Jacksonville employees at no cost. This program gives you access to a Licensed Professional Counselor or Work/Life Specialist for help with personal, family and work issues. Help is Only a Phone Call Away 24/7! Phone 1-877-240-6863 Email: Answers@HealthAdvocate.com Web: HealthAdvocate.com/Members What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255
TASC is the COBRA administration for the City of Jacksonville Customer Care: 1-800-422-4661 | E-mail: COBRAService@TASConline.com Customer Service Hours: 8:00am to 5:00pm, Monday-Friday.
The City of Jacksonville offers a variety of wellness opportunities for employees including free flu shots, blood drives, biometric screening, and lunch and learn seminars. The Go365 program under HUMANA is designed to reward you for making healthy choices. You could be rewarded for a range of fitness, prevention, and education activities—anything from participating in 5k to completing a routine dental exam..
Bailey’s Gym is officially the City of Jacksonville's sponsored gym. PLANS BASIC+ PLATINUM PLATINUM+ Employee Only $21.39 $32.39 $48.51 * First add-on $21.69 $21.59 $32.34 * Per additional add-on $16.04 $16.19 $26.95
BASIC PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 3 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area and Stretch Room. PLATINUM Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning. PLATINUM PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 9 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, Unlimited Tanning, Unlimited Hydrotherapy Massage, and Unlimited Team Training Classes (Red Zone/Chaos). PLEASE NOTE: The Bailey's gym Enrollment or Cancellation form must be completed by the employee or retiree and emailed to the Employee Benefits office at benefits@coj.net by the 25th of each month for the enrollment/cancellation to be effective on the 1st of the next month.
On-Site Representative: Denis Woods Phone number: 904.255.5570 Email: denis.woods@bcbsfl.com Monday Thru Friday 7:30AM - 4:30PM Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267 TTY number for the hearing impaired call 1-800-664-5295 # 711 Website: https://www.floridablue.com/
Customer Service: 1-800-959-3518 Group # 00857 Website: https://integratpa.com/
On-Site Representative: Helen Mullen-Quiroz Phone number: 904.255.5568 Email: HMullen-Quiroz@Delta.org Monday, Tuesday, and Thursday 7:30AM - 4:30PM
Who is your BENEFICIARY? In the event that a claim is to be filed, a current beneficiary on file will help expedite the claim process. Update your beneficiary by completing a new beneficiary form below and hand deliver it to the Employee Benefits Office to ensure that your beneficiary information on file is current..
TASC is the COBRA administration for the City of Jacksonville Customer Care (800) 422 4661 | E-mail: COBRAService@TASConline.com Customer Service Hours: 8:00AM to 5:00PM, Monday-Friday.
FCW - First Coast Workforce JHA - Jacksonville Housing Authority NEF - NorthEast Florida Regional Council
Local Office Phone: 904.255.5569 Monday thru Friday 7:30AM - 4:30PM
Set up a one-on-one appointment with one of the Empower on-site Representatives on a time and day that is convenient for you. Customer Service: 1-855-265-4570 TTY number for the hearing impaired call: 1-800-766-4952 HARDSHIP application request can only be done by calling 1-866-360-1192 option 2
We have all experienced some type of personal problem or emotional crisis at one time or another. EAP is available to all City of Jacksonville employees at no cost. This program gives you access to a Licensed Professional Counselor or Work/Life Specialist for help with personal, family and work issues.
Help is Only a Phone Call Away 24/7! Phone: 1-877-240-6863 Email: Answers@HealthAdvocate.com Web: HealthAdvocate.com/Members
What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255
24-hour Helpline: (904) 296-9436 • Confidential Assistance • Diverse EAP Professionals • Multiple Locations • Problem Resolution Focus • Referrals to Community Resources • Balancing Work & Family Life • Financial Problems & Legal Difficulties • Workplace Conflicts • Alcohol/Drug Abuse • Managing Stress, Anxiety, Anger, Grief, Loss & Depression • Coping With Grief or Loss • Childcare and Eldercare Concerns • Parenting Issues
The Go365 program under HUMANA is designed to reward you for making healthy choices. You could be rewarded for a range of fitness, prevention, and education activities—anything from participating in 5k to completing a routine dental exam..
BASIC PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 3 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area and Stretch Room. PLATINUM Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning. PLATINUM PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 9 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, Unlimited Tanning, Unlimited Hydrotherapy Massage, and Unlimited Team Training Classes (Red Zone/Chaos). PLEASE NOTE: The Bailey's gym Enrollment or Cancellation form must be completed by the employee or retiree and emailed to the Employee Benefits office at benefits@coj.net by the 25th of each month for the enrollment/cancellation to start/end on the 1st of the next month.
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This law will guarantee health care benefits to firefighters diagnosed with certain types of cancer.
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