What we do: Our office is responsible for the development, procurement, administration and servicing of all city employees, retirees and eligible dependents' benefits programs. We also provide the same services for constitutional offices and some outside agencies. Programs provided include: Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA) (covering medical reimbursement, elder and child care, transportation and pre-taxed parking), OBRA, a 401(a) Defined Contribution Plan and a 457(b) Deferred Compensation Plan. We also provide new employee benefits on-boarding sessions, pre-retirement seminars and a wellness program that provides blood drives, free flu shots, discounted gym membership and 'Lunch and Learn' programs for city employees and retirees. Location 117 West Duval Street, City Hall, Suite 150, Jacksonville, FL 32202 Hours 7:30 a.m. – 4:30 p.m., Monday through Friday Phone 904.255.5555 Fax 904.255.5565 Email Benefits@coj.net Directory Employee Benefits & Providers Contact information
CURRENT WEBINARS, SEMINARS & OTHER INFORMATION
PRE-RETIREMENT SEMINARS 2023 Dates : April 19, July 19 & October 4 Time : 8:00 to 12:00 PM at City Hall, Mezzanine Floor
Before you enroll, please review the benefits information below:
Please note: If you are enrolling from home or using an external location and not on a COJ computer, please type this URL in your browser https://hrss.coj.net and begin the enrollment process. Click on “Benefits Enrollment”, follow computer prompts to enroll in benefits. Then print the confirmation page at the end of the enrollment process and retain for your records. Enrollment must be completed prior to your benefits effective date. Contact ITD at (904) 255-1818, if you have trouble with your username or password.
2023 NEW TRANSPARENCY REQUIREMENTS FOR GROUP HEALTH PLANS
The Department of Health and Human Services, Labor and Treasury released final transparency in coverage regulations for group medical plans and health insurance issuers on October 29, 2020. The intent of the final transparency regulations is to provide a consumer with access to information on the cost of health care services before that consumer receives health care services, rather than after care is received.
Florida Blue Health Provider
2023 RATES for the City of Jacksonville Benefits Plans 2023 FLORIDA BLUE/UF HEALTH EPO INSURANCE * UF HEALTH EOP PLAN will be administered by FL Blue effective 01/01/2023 Office Representative: Denis Woods Phone number: 904-255-5570 Email: denis.woods@bcbsfl.com Monday - Friday, 7:30am - 4:30pm Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267) TTY number for the hearing impaired call: 1-800-664-5295 # 711 Website: https://www.floridablue.com/ Effective January 1, 2023 Florida Blue will be moving from Express Scripts to Amazon mail order pharmacy FLORIDA BLUE ANSWERS – Got well-being questions? Check out these useful and timely resources: Where should I go when I need care? ~ Know the right place to go, for the right care, at the right time. Not every medical condition requires a trip to the emergency room (ER) when other lower-cost alternatives are available, including your primary care physician and/or telemedicine.
Find a Value Choice Provider near you ~ As a Florida Blue member, you may save time and money when you see a primary care doctor at any Value Choice Provider location. They offer you quality care — under one roof — for many conditions. And since many of them offer extended hours, it can be easier to find time to go to the doctor.. And a LOT more here. 2023 COJ Employee Health and Welfare Plan- Summary Plan Description 2023 Health Insurance Rates for COJ Employees and Retirees Only Florida Blue Homedelivery from Amazon Pharmacy - New Amazon Mail Order Drug Program Florida Blue Amazon Pharmacy Frequently Asked Questions Florida Blue EOP UF HEALTH Plan 03768 Benefits & Coverage Florida Blue HMO BlueCare Plan 48 Benefits & Coverage Florida Blue HMO-High Deductible BlueCare Plan 65 Benefits & Coverage Florida Blue PPO BlueOptions Plan 05782 Benefits & Coverage Managing a health condition can be tough — your BlueForMe Care Team is here to help at no extra cost! UF Health Provider Directory Find a Chiropractor Florida Blue Teladoc Registration Instruction Florida Blue Teladoc Health Overview - Anxiety Florida Blue Teladoc Health Overview - Stress Tips Florida Blue Teladoc Health Overview - Work Stress Price Comparison Tool
2023 TRICARE SUPPLEMENTAL INSURANCE for Military ONLY Customer Service: 1-800-638-2610 Fax: 1-800-310-5514 Website: https://info.selmanco.com/coj
2023 Tricare Insurance Rates for COJ Employees and Retirees Only s What is TriCare & TriCare Reserve Select Tricare Supplement Insurance for Employee FAQ Tricare Supplement Insurance Plan 2023 HUMANA DENTAL INSURANCE * Humana Dental Representative - Jacqueline Camacho Office: 813-288-6337 l Fax: 813-313-5842 l Email: JCamacho@humana.com
Open Enrollment Hotlline Number 1-888-393-6765 Monday to Friday 8am - 8pm EST Customer Service: 1-800-233-4013 Group # 773983 Website: Humana.com Note: When searching for a dentist select network HS205 DHMO/Prepaid network for DHMO and PPO/Traditional Preferred for PPO 2023 Humana Dental Rates for COJ Employees and Retirees Only Humana Dental Plan Comparison Humana DHMO Plan Humana Silver PPO Plan Humana Gold PPO Plan Humana Platinum PPO Plan Humana Find a Dentist** Humana Mobile App Humana Dental ID Card
* Rates for Health & Dental Benefits are based on the Bargaining Unit which is determined by Employee Services. Not all part-time employees are eligible for benefits. 2023 VSP VISION PLAN INSURANCE Customer Service: 1-800-877-7195 Group Number: 30099995 Employee verification information required: VSP Basic/Premier Plan ID, First & Last Name, DOB, last 4 of SS# Website: https://cityofjacksonville.vspforme.com/ 2023 Vision Insurance Rates for COJ Employees and Retirees Only Vision Benefits Summary Click here to find your benefit information Click here to create your VSP account VSP Basic Plan VSP Premier Plan VSP Access Information VSP Members: 3 Ways to Save with Insurance
2023 GROUP HEALTH, DENTAL and VISION Eligibility Guidelines and Required Documents
Dependent Eligibility Guidelines Dependent Documentation Requirements Over-Age (Age 26-30) Dependent Affidavit 2023 STANDARD LIFE INSURANCE: Basic Life, Supplemental Life & Dependent Life Group Number: 750973 Medical Underwriting: 1-800-843-7979 Life Claims: 1-800-628-8600
Is Your Beneficiary On File Current? Update your beneficiary by completing a new beneficiary form below and hand deliver it to the Employee Benefits Office to ensure that your beneficiary information on file is current..
Life Insurance Beneficiary Forms: Full Time Employees Part Time Employees Police and Fire Employees Retired Employees Former Appointed Employees Former Elected Officials
2023 FLEX SPENDING ACCOUNT - AMERIFLEX AMERIFLEX will be the new FSA provider effective 01/01/2023 Flexible Spending Account can help you prepare for everyday healthcare needs and pay for it tax free! Customer Service: 1.888.868.3539 Monday to Friday 7am - 8pm CST Saturday 9am - 1pm CST Email : ameriflex@myameriflex.com Website: https://myameriflex.com 2023 FSA Medical Care Breakdowns Per Pay Period 2023 FSA Dependent Care Breakdowns Per Pay Period Mobile Payment is here! 2023 FSA Open Enrollment Tutorial Webinars a. How to Use Your Benefits Presentation b. Flexible Spending Account Presentation c. Dependent Care Account Presentation d. Commuter Reimbursement Account Presentation
2023 EXTERNAL AGENCIES BENEFIT PLANS 2023 Rates for Health, Dental & Vision Plan for JHA Employees Only 2023 Rates for Health, Dental & Vision Plan for FCW Employees Only 2023 Rates for Health, Dental & Vision Plan for NEF Employees Only 2023 COBRA MANDATED PLANS TASC is the COBRA administration for the City of Jacksonville Customer Care: 1-800-422-4661 | E-mail: COBRAService@TASConline.com Customer Service Hours: 8:00am to 5:00pm EST, Monday-Friday 2023 COBRA Rates COBRA Initial Notice TASC Online TASC COBRA Election Packet Health Insurance Portability and Accountability Act (HIPAA) FAQs on COBRA Continuation Health Coverage
2023 COJ WELLNESS PROGRAM Better You Strides provided by Florida Blue Better You Strides offers a variety of wellness opportunities for employees including free flu shots, blood drives, biometric screening, lunch and learn seminars. Customer Service: 1-800-352-2583
SB 426 - FIREFIGHTERS CANCER BENEFITS This law guarantees health care benefits to firefighters only diagnosed with certain types of cancers.
Firefighter Cancer Forms:
EMPOWER RETIREMENT Login to your COJ-Empower Account Online or Use a Mobile Empower App Empower Customer Service: 1-855-265-4570 TTY number for the hearing impaired call: 1-800-766-4952 HARDSHIP application request can only be done by calling 1-866-360-1192 option 2 For important disclosures and product information, click on this link On-Site Representatives are available on Monday thru Friday, 7:30am - 4:30pm Please contact one of the representatives below to schedule either a phone, virtual or an in-person meeting at the Employee Benefits Office.
Christina Jamieson, CRPC® Retirement Plan Advisor Click here to schedule a meeting with Christina Cell: 904.252.4714 | Office: 904. 255.5568 Email: Christina.Jamieson@empower-retirement.com
Jessica Lang, Retirement Plan Advisor Click here to schedule a meeting with Jessica Cell: 904.426.7230 | Office: 904. 255.5572 Email: Jessica.Lang@empower-retirement.com
Empower Plan Features and Highlights: 98460-01 COJ 457(b) Deferred Compensation Plan 98460-03 COJ General Employees Defined Contribution Plan 98460-04 COJ OBRA Plan 98460-05 COJ 401(a) Public Safety Employees Defined Contribution Plan 98463-01 JHA 457(b) Deferred Compensation Plan
Empower Summary Plan Descriptions: 98460-01 COJ Deferred Compensation Plan 98460-03 COJ General Employees Defined Contribution Plan 98460-04 COJ OBRA Plan 98460-05 COJ Public Safety Defined Contribution Plan 98463-01 JHA Deferred Compensation Plan
EMPLOYEE ASSISTANCE PROGRAM - Health Advocate Employee Assistance + Worklife Services EAP is available to all City of Jacksonville Employees at no cost. This program gives you access to a Licensed Professional Counselor, Work/Life Specialist for help with personal, family and work issues. How counseling works and how they can help you
Help is Only a Phone Call Away 24/7! Phone: 904-296-9436 or 1-877-240-6863 Email : Answers@HealthAdvocate.com Website : HealthAdvocate.com/Members What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255
EAP at a Glance:
RETIREE INFORMATION
General Pension Office Police and Fire Pension Office 117 W Duval St #330 1 W Adams St. #100 Jacksonville, Fl. 32202 Jacksonville, Fl. 32202 Phone: 904-255-7280 Phone: 904-255-7373 Email: CityPension@coj.net FLORIDA KIDCARE INFORMATION
GYM MEMBERSHIP for COJ Employees & Retirees ONLY
Bailey’s Gym is officially the City of Jacksonville's sponsored gym. Website: Bailey's Gym website PLANS BASIC+ PLATINUM PLATINUM+ Employee Only $21.49 $32.24 $48.36 * First add-on $21.49 $21.49 $32.24 * Per additional add-on $16.11 $16.11 $26.86
BASIC PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 3 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area and Stretch Room. PLATINUM Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning. PLATINUM PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning. Unlimited Hydrotherapy Massage, and Unlimited Team Training Classes (Red Zone/Chaos). PLEASE NOTE: The Bailey's gym Enrollment or Cancellation form must be completed/signed by the employee or retiree and emailed to the Employee Benefits at benefits@coj.net by the 25th of each month for the enrollment/cancellation to be effective on the 1st of the following month.
Welcome to the City of Jacksonville! Before you enroll, please review the benefits information below:
Please note for New Hire: If you are enrolling from home or using an external location and not on a COJ computer, please type this URL in your browser https://hrss.coj.net and begin the enrollment process. Click on “Benefits Enrollment”, follow computer prompts to enroll in benefits. Then print the confirmation page at the end of the enrollment process and retain for your records. Enrollment must be completed prior to your benefits effective date. Contact ITD at (904) 255-1818, if you have trouble with your username or password.
2022 NEW TRANSPARENCY REQUIREMENTS FOR GROUP HEALTH PLANS
Florida Blue Health Provider UF Health Care Provider 2022 FLORIDA BLUE HEALTH INSURANCE * Office Representative: Denis Woods Phone number: 904-255-5570 Email: denis.woods@bcbsfl.com Monday - Friday, 7:30am - 4:30pm Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267) TTY number for the hearing impaired call: 1-800-664-5295 # 711 Website: https://www.floridablue.com/
2022 UF HEALTH CARE INSURANCE * Customer Service: 1-800-959-3518 Group # 00857 Access your UF Health Account Online: https://ufhealthjax.org/direct-care/ Website: https://integratpa.com/
2022 TRICARE SUPPLEMENTAL PLAN (For Military Only) Customer Service: 1-800-638-2610 Fax: 1-800-310-5514 Website: https://info.selmanco.com/coj
2022 HUMANA DENTAL INSURANCE * Jacqueline Camacho, Humana Dental Representative Office: 813-288-6337 l Fax: 813-313-5842 l Email: JCamacho@humana.com
Open Enrollment Hotlline Number 1-888-393-6765 Monday to Friday 8am - 8pm EST Customer Service: 1-800-233-4013 Group # 773983 Website: Humana.com Note: When searching for a dentist select network HS205 DHMO/Prepaid network for DHMO and PPO/Traditional Preferred for PPO
* Rates for Health & Dental Benefits are based on the Bargaining Unit which is determined by Employee Services. Not all part-time employees are eligible for benefits.
2022 VSP VISION INSURANCE Customer Service: 1-800-877-7195 Group Number: 30099995 Employee verification information required: VSP Basic/Premier Plan ID, First & Last Name, DOB, last 4 of SS# Website: https://cityofjacksonville.vspforme.com/
GROUP HEALTH, DENTAL and VISION Eligibility Guidelines and Required Documents
2022 THE STANDARD LIFE INSURANCE Basic Life, Supplemental Life & Dependent Life
Group Number: 750973 Medical Underwriting: 1-800-843-7979 Life Claims: 1-800-628-8600
2022 DISCOVERY BENEFITS FSA for Medical, Dependent Care, Qualified Transportation & Parking
Customer Service: 1-866-451-3399 Monday- Friday, 6:00am to 9:00pm CST Fax: 1-866-451-3245 Website: https://www.discoverybenefits.com
2022 EXTERNAL AGENCIES BENEFITS
JHA - Jacksonville Housing Authority 2022 Rates for JHA Health, Dental & Vision
FCW - First Coast Workforce 2022 Rates for FCW Health, Dental & Vision
NEF - NorthEast Florida Regional Council 2022 Rates for NEF Health, Dental & Vision
2022 COBRA MANDATED BENEFITS TASC is the COBRA administration for the City of Jacksonville Customer Care: 1-800-422-4661 | E-mail: COBRAService@TASConline.com Customer Service Hours: 8:00am to 5:00pm EST, Monday-Friday.
2022 COJ WELLNESS PROGRAM: Better You Strides provided by FLORIDA BLUE Better You Strides offers a variety of wellness opportunities for employees including free flu shots, blood drives, biometric screening, lunch and learn seminars. Customer Service: 1-800-352-2583
2021 City of Jacksonville Benefit Plans
2021 FLORIDA BLUE HEALTH INSURANCE *
2021 Florida Blue Benefit Summary
2021 Health Insurance Rates for COJ Employees and Retirees
2021 Florida Blue HMO BlueCare Plan 48 Benefits & Coverage
2021 Florida Blue HMO-High Deductible BlueCare Plan 65 Benefits & Coverage
2021 Florida Blue PPO BlueOptions Plan 05782 Benefits & Coverage
2021 Annual Member Notification HMO English
2021 Annual Member Notification HMO Spanish
2021 Annual Member Notification PPO/POS English
2021 Annual Member Notification PPO/POS Spanish
2021 Florida Blue Certificate Plan 05782
2021 Florida Blue Certificate Plan 48
2021 Florida Blue Certificate Plan 65
2021 Florida Blue PHI Authorization Form
2021 Florida Blue Teladoc Registration Instruction
2021 Florida Blue COVID-19 Vaccine
2021 Florida Blue Gympass
2021 Florida Blue SPD
2021 Florida Blue Discount Program
2021 UF HEALTH DIRECT CARE INSURANCE *
2021 UF Benefit Summary
2021 UF Health Direct Care
2021 UF Health Direct Care Providers
2021 UF Health Summary of Benefits and Coverage
2021 UF Health Amendment
2021 UF Health Amendment COBRA
2021 UF Health IPC CoPay Assistance Program
2021 UF Health Summary Plan Description
2021 TRICARE SUPPLEMENTAL PLAN (For Military Only)
2021 TRICARE Rates
2021 DELTA DENTAL INSURANCE *
Customer Service: HMO: 1-800-422-4234, Group Number DHMO Plan: 78758 PPO: 1-800 521-2651, Group Number PPO Plan: 18491
Website: https://www.deltadentalins.com
2021 Delta Dental Rates
2021 Delta Dental DHMO Plan
2021 Delta Dental Silver DPPO Plan
2021 Delta Dental Gold DPPO Plan
2021 Delta Dental Platinum DPPO Plan
2021 Delta Dental Plan Comparison
2021 Delta Dental What You Need to Know About TMJ
2021 Delta Dental Signs of stress your dentist may notice
2021 VSP VISION INSURANCE /
2021 VSP Vision Rates
2021 VSP Basic Plan
2021 VSP Premier Plan
2021 VSP Access Information
2021 THE STANDARD LIFE INSURANCE Basic Life, Supplemental Life & Dependent Life
2021 Standard Term Life/Supp Life Rates
2021 DISCOVERY BENEFITS FSA Medical, Dependent Care, Qualified Transportation & Parking
2021 FSA Medical Care Break Down Per Pay Period
2021 FSA Dependent Care Break Down Per Pay Period
2021 Discovery Benefits FSA Virtual Fair
2021 EXTERNAL AGENCIES BENEFITS
FCW - First Coast Workforce 2021 FCW Health, Dental & Vision Rates
JHA - Jacksonville Housing Authority 2021 JHA Health, Dental & Vision Rates
NEF - NorthEast Florida Regional Council 2021 NEF Health, Dental & Vision Rates
2021 COBRA MANDATED BENEFITS
2021 COBRA Rates
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