Who we are: The Compensation and Benefits Division is an activity under the Employee Services Department of the City of Jacksonville.
What we do: Our office is responsible for the development, procurement, administration and servicing of all city employees, retirees and eligible dependents' benefits programs. We also provide the same services for constitutional offices and some outside agencies. Programs provided include: Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA) (covering medical reimbursement, elder and child care, transportation and pre-taxed parking), OBRA, a 401(a) Defined Contribution Plan and a 457(b) Deferred Compensation Plan. We also provide new hire benefits overview sessions, pre-retirement seminars and a wellness program that provides blood drives, free flu shots, discounted gym membership and 'Lunch and Learn' programs to city employees and retirees.
Where we are located : 117 West Duval Street, City Hall, Suite 150, Jacksonville, Florida 32202
Hours of service : 7:30 a.m. – 4:30 p.m., Monday through Friday
Main Phone Number : (904) 255-5555
Fax Number : (904) 255-5565
Email : Benefits@coj.net
Click here for the Compensation & Benefits Staff and Providers Contact Information.
On-Site Representative: Denis Woods Phone number: 904.255.5570 Email: firstname.lastname@example.org
Monday Thru Friday 7:30AM - 4:30PM
Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267
TTY number for the hearing impaired call 1-800-664-5295 # 711
Customer Service: 1-800-959-3518 Group # 00857
On-Site Representative: Helen Mullen-Quiroz Phone number: 904.255.5568 Email: HMullen-Quiroz@Delta.org
Monday, Tuesday, and Thursday 7:30AM - 4:30PM
HMO : 1-800-422-4234 Group Number DHMO Plan : 78758
PPO : 1-800 521-2651 Group Number PPO Plan : 18491
Firefighter Cancer Forms:
Who is your BENEFICIARY? In the event that a claim is to be filed, a current beneficiary on file will help expedite the claim process.
Update your beneficiary by completing a new beneficiary form below and hand deliver it to the Employee Benefits Office to ensure that your beneficiary information on file is current..
TASC is the COBRA administration for the City of Jacksonville
Customer Care (800) 422 4661 | E-mail: COBRAService@TASConline.com
Customer Service Hours: 8:00AM to 5:00PM, Monday-Friday.
FCW - First Coast Workforce
JHA - Jacksonville Housing Authority
NEF - NorthEast Florida Regional Council
Local Office Phone: 904.255.5569 Monday thru Friday 7:30AM - 4:30PM
Laura Paz Cell phone 904.540-3489 Email: Laura.Paz@empower-retirement.com
Don Wise Cell phone 904.510-6911 Email: Donald.Wise@empower-retirement.com
Christina Jamieson Cell phone 904.252-4714 Email: Christina.email@example.com
Click here to set up a one-on-one appointment with one of the Empower on-site Representatives on a time and day that is convenient for you.
Customer Service: 1-855-265-4570
TTY number for the hearing impaired call: 1-800-766-4952
HARDSHIP application request can only be done by calling 1-866-360-1192 option 2
We have all experienced some type of personal problem or emotional crisis at one time or another. EAP is available to all City of Jacksonville employees at no cost. This program gives you access to a Licensed Professional Counselor or Work/Life Specialist for help with personal, family and work issues.
Help is Only a Phone Call Away 24/7!
What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255
EAP at a Glance:
24-hour Helpline: (904) 296-9436
• Confidential Assistance
• Diverse EAP Professionals
• Multiple Locations
• Problem Resolution Focus
• Referrals to Community Resources
• Balancing Work & Family Life
• Financial Problems & Legal Difficulties
• Workplace Conflicts
• Alcohol/Drug Abuse
• Managing Stress, Anxiety, Anger, Grief, Loss & Depression
• Coping With Grief or Loss
• Childcare and Eldercare Concerns
• Parenting Issues
The Go365 program under HUMANA is designed to reward you for making healthy choices.
You could be rewarded for a range of fitness, prevention, and education activities—anything from participating in 5k to completing a routine dental exam..
Bailey’s Gym is officially the City of Jacksonville's sponsored gym.
PLANS BASIC+ PLATINUM PLATINUM+
Employee Only $21.39 $32.39 $48.51
* First add-on $21.69 $21.59 $32.34
* Per additional add-on $16.04 $16.19 $26.95
BASIC PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 3 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area and Stretch Room.
PLATINUM Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning.
PLATINUM PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 9 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, Unlimited Tanning, Unlimited Hydrotherapy Massage, and Unlimited Team Training Classes (Red Zone/Chaos).
The Bailey's gym Enrollment or Cancellation form must be completed by the employee or retiree and emailed to the Employee Benefits office at firstname.lastname@example.org by the 25th of each month for the enrollment/cancellation to start/end on the 1st of the next month.
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