Compensation and Benefits Division

Who we are: The Compensation and Benefits Division is an activity under the Employee Services Department of the City of Jacksonville.

What we do: Our office is responsible for the development, procurement, administration and servicing of all city employees, retirees and eligible dependents' benefits programs. We also provide the same services for constitutional offices and some outside agencies. Programs provided include: Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA) (covering medical reimbursement, elder and child care, transportation and pre-taxed parking), OBRA, a 401(a) Defined Contribution Plan and a 457(b) Deferred Compensation Plan. We also provide new hire benefits overview sessions, pre-retirement seminars and a wellness program that provides blood drives, free flu shots, discounted gym membership and 'Lunch and Learn' programs to city employees and retirees.

Where we are located :   117 West Duval Street, City Hall, Suite 150, Jacksonville, Florida 32202
Hours of service          :   7:30 a.m. – 4:30 p.m., Monday through Friday
Main Phone Number   :   (904) 255-5555
Fax Number                :   (904) 630-1294
Email                           :   Benefits@coj.net

Employee Benefits Office Statff and Providers Contact Information is here 


  

IMPORTANT NOTICE
 We are currently updating our website for ADA Compliant hence, some information may not be available to access at this time. 
Please call our office at 904-255-5575 for any benefits question.

 

NEW HIRES: Welcome to the City of Jacksonville

Before you enroll, please review the following Benefits information below
  • Election of Section 125 option
  • NEW HIRE Online Enrollment 
    • Please note: If you are enrolling from home or using an external location and not on a COJ computer, please type this URL in your browser https://empselfservice.coj.net and begin the enrollment process. Click on “Benefits Enrollment”, follow computer prompts to enroll in benefits.  
  • Print the confirmation page at the end of the enrollment process and retain for your records. Enrollment must be completed prior to your benefits effective date.
  • Contact ITD at (904) 255-1818, if you have trouble with your username or password.
     

 

ANNUAL  BENEFITS  ENROLLMENT  INFO  for  CY2020

The City of Jacksonville's 2020 Benefits Enrollment is November 4, 2019 through November 15, 2019

      Please note:
  • If you decide to keep your current 2019 health, dental & vision benefits for 2020, you DO NOT need to re-enroll.
  • If you elect Flexible Spending for 2020, you MUST enroll.


BENEFITS ENROLLMENT ON-SITE with PROVIDER REPRESENTATIVES will only be available from November 4, 2019 through November 15, 2019 at City Hall - St. James Building, 117 West Duval Street, Mezzanine floor, 8:00 a.m. to 4:00 p.m. 
Plan to visit each of these onsite vendors at the City Hall - Mezzanine Floor to discuss your benefit plans, health screenings and discounts.

BENEFITS ENROLLMENT ONLINE 
lf enrolling from home or an external location and not your work computer, click this link http://EmpSelfService.coj.net  
This enrollment site will only be open from November 4, 2019 through November 15, 2019 

  • Login assistance is available on the login screen. If you have forgotten your user name or password, the quickest solution is to click Login Assistance below the Login button. Simply follow the instructions to have your user name or password reset sent to your work email address.  Please allow up to 5 minutes to receive this email. You can also call ITD help desk at 904-255-1818 

  • After successfully logging in, click COJ Employee Self Service, then click the Benefits Enrollment option.  (If Benefits Enrollment does not appear, press the F5 key on your keyboard and click the COJ Employee Self Service link again.
    To view your current 2019 benefits select the "Current Benefits" tab on the enrollment site after log-in.
    Click on "Benefits Enrollment” tab to begin 2020 enrollment

    PLEASE NOTE: 

    If you added a new dependent/s, you will be enrolled in an interim coverage temporarily until the system runs the nightly dependent certification process. If you have submitted all of your dependent documentation then you will be enrolled in the suspended coverage after the process certifies your dependent/s.  The New Dependents added to your 2020 benefits will not be listed on your confirmation letter until the required original documents have been submitted to Employee Benefits.

    "Decline Health - Enrolled in Other Coverage” For Active Employees Only.  If you choose to opt out,  the only way to come back into the plan is if you experience a qualified life event.

    Benefits Confirmation Statement is on the last page of the enrollment site and must be printed or saved after completion of enrollment. Prior to printing/saving the confirmation letter please review your confirmation to ensure your benefits are listed correctly and each dependent is listed for each elected benefit.

    Print or save the confirmation statement as your proof of enrollment. To make enrollment corrections you MUST provide a copy of your Confirmation Statement.   In order to make changes to your benefits after your initial enrollment period/annual enrollment, there must be a qualifying event. Qualifying event must be processed within 31 days, if not; you will have to wait until the next annual enrollment to make changes to your benefits.

    For benefits question, please call 904-255-5555

 

2020 CITY OF JACKSONVILLE BENEFIT PLANS

  


SB 426 - FIREFIGHTER CANCER Benefits
This law will guarantee health care benefits to firefighters diagnosed with certain types of cancer

Firefighter Cancer Forms:



2020 FLORIDA BLUE HEALTH INSURANCE*


2020 UF HEALTH DIRECT CARE INSURANCE*  


Eligibility Guidelines and Required Documents 


2020 DELTA DENTAL INSURANCE*

2020 EYEMED VISION INSURANCE*

*Rates are based on the Bargaining Unions/Units.   Not all part-time employees are eligible for benefits. Benefits are based on the Bargaining Unit/Occupational Code which is determined by the Employee Services Department.
 

2020 STANDARD INSURANCE:
Basic, Supplemental & Dependent Life 

WHO is your BENEFICIARY?  In the event that a claim is to be filed, a current beneficiary on file will help expedite the claim process.  Update your beneficiary by completing a new beneficiary form below to ensure that your beneficiary information on file is current.  Print the form and hand deliver to Employee Benefits.

Life Insurance Beneficiary Forms:


2020 FLEXIBLE SPENDING ACCOUNT: 
Medical, Dependent Care, Qualifoed Transportation & Parking

2020 TRICARE SUPPLEMENTAL PLAN
          for MILITARY ONLY

2020 COBRA/HIPAA MANDATED BENEFITS

TASC is the COBRA administration for the City of Jacksonville. If you have any questions about your rights to COBRA continuation coverage, please contact TASC Customer Care by phone at (800) 422 4661, or by e-mail at COBRAService@TASConline.com
Customer service hours: 8:00AM to 5:00PM, Monday-Friday.


2020 BENEFITS for EXTERNAL AGENCIES: 
 First Coast Workforce (FCW) 
 Jacksonville Housing Authority (JHA) 
 NorthEast Florida Regional Council (NEF) 

 

 

2019 CITY OF JACKSONVILLE BENEFIT PLANS

2019 FLORIDA BLUE HEALTH INSURANCE*

Section 1557 Notification: Discrimination is Against the Law:


2019 UF HEALTH DIRECT CARE INSURANCE*  


Eligibility Guidelines and Required Documents 


2019 DELTA DENTAL INSURANCE*

2019 EYEMED VISION INSURANCE*

*Rates are based on the Bargaining Unions/Units.   Not all part-time employees are eligible for benefits. Benefits are based on the Bargaining Unit/Occupational Code which is determined by the Employee Services Department.

2019 STANDARD INSURANCE:
Basic, Supplemental & Dependent Life 

WHO is your BENEFICIARY?  In the event that a claim is to be filed, a current beneficiary on file will help expedite the claim process.  Update your beneficiary by completing a new beneficiary form below to ensure that your beneficiary information on file is current.  Print the form and hand deliver to Employee Benefits.

Life Insurance Beneficiary Forms:


2019 FLEXIBLE SPENDING ACCOUNT: 
Medical, Dependent Care, Qualifoed Transportation & Parking

2019 TRICARE SUPPLEMENTAL PLAN
          for MILITARY ONLY






 

 


2019 COBRA/HIPAA MANDATED BENEFITS

TASC is the COBRA administration for the City of Jacksonville. If you have any questions about your rights to COBRA continuation coverage, please contact TASC Customer Care by phone at (800) 422 4661, or by e-mail at COBRAService@TASConline.com
Customer service hours: 8:00AM to 5:00PM, Monday-Friday.


2019 BENEFITS for EXTERNAL AGENCIES: 
 First Coast Workforce (FCW) 
 Jacksonville Housing Authority (JHA) 
 NorthEast Florida Regional Council (NEF) 


EMPOWER RETIREMENT PLANS  

   Plan Features and Highlights:

   Summary Plan Descriptions: 


RETIREE INFORMATION


HEALTH ADVOCATE EAP + WORK/LIFE PROGRAM

We have all experienced some type of personal problem or emotional crisis at one time or another.  The Health Advocate EAP+Work/Life program is offered to all City of Jackonville employees at no cost. This program gives you access to a Licensed Professional Counselor or Work/Life Specialist for help with personal, family and work issues.

Help is Only a Phone Call Away 24/7! 
Phone 1-877-240-6863
Email: Answers@HealthAdvocate.com 
Web: HealthAdvocate.com/Members

EAP at a Glance:   24-hour Helpline: (904) 296-9436
• Confidential Assistance
• Diverse EAP Professionals
• Multiple Locations
• Problem Resolution Focus
• Referrals to Community Resources
• Balancing Work & Family Life
• Financial Problems & Legal Difficulties
• Workplace Conflicts
• Alcohol/Drug Abuse
• Managing Stress
• Coping With Grief or Loss
• Childcare and Eldercare Concerns
• Parenting Issues
• Depression

What to do if someone you know is suicidal?  Please call the National Suicide Prevention Lifeline at 1-800-273-8255


WELLNESS INFORMATION

​The Go365 program under HUMANA is designed to reward you for making healthy choices. You could be rewarded for a range of fitness, prevention, and education activities—anything from participating in 5k to completing a routine dental exam..


GALLAGHER NEWSLETTERS


GYM MEMBERSHIP

Bailey’s Gym is officially the City of Jacksonville's sponsored gym services with new plans/rates effective May 30, 2019. 

PLANS                         BASIC+  PLATINUM  PLATINUM+
Employee Only              $21.39       $32.39          $48.51
* First add-on                 $21.69       $21.59          $32.34
* Per additional add-on  $16.04       $16.19          $26.95

* Add-on MUST be 15 years old and must enroll in the same package as the Employee/Retiree..


BASIC PLUS Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment,  3 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area and Stretch Room.

PLATINUM Membership: Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 6 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, and Unlimited Tanning.

PLATINUM PLUS Membership:  Includes Access to all Bailey’s Gym Locations, 24-hour / 7 Days Per Week Access, Unlimited Cardio and Weight Equipment, 9 Guest Privileges per Month, Introductory Orientation Sessions, Sauna, Steam Room, Women’s Only Area, Stretch Room, Basketball Court, Unlimited Group Fitness Classes, Children’s Play Area (ages 1-12), Unlimited Indoor Cycle Classes, Access to Athletic Training Room, Unlimited Tanning, Unlimited Hydrotherapy Massage, and Unlimited Team Training Classes (Red Zone/Chaos).


PLEASE NOTE:  
The Enrollment or Cancellation form must be completed by the employee or retiree and emailed to the Employee Benefits office at benefits@coj.net  no later than the 25th of the month for the enrollment/cancellation to start/end on the 1st of the next month.


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