Removing Barriers

Disabled Services DivisionThe overall goal of the Disabled Services Office is to improve the quality of life for people with disabilities by addressing, researching and attempting to resolve the many barriers they encounter. These barriers include transportation, housing, accessibility, discrimination and employment.

The Disabled Services Office is responsible for increasing awareness concerning the accomplishments and needs of people with disabilities, monitoring federal and state legislation relating to disability rights and issues, and advising the Mayor and his staff about necessary city compliance. It is also responsible for suggesting and implementing ordinances that favorably impact on equal access and opportunity while changing city policies that may adversely impact individuals with disabilities.

Notice to Public Regarding Americans With Disabilities Act

Celebrating 23 Years of the ADA 

This year marks the 23rd anniversary of the Americans with Disabilities Act (ADA). On July 26, 1990, this landmark legislation was signed into law by President George H.W. Bush. The ADA gives civil rights protections to individuals with disabilities and guarantees equal opportunity in public accommodations, employment, transportation, state and local government services and telecommunications

Definition of Disability

The ADA, as amended, defines a person with a disability as someone who has a physical or mental impairment that substantially limits one or more major life activity.

What is a major life activity?

In general, these activities include, but are not limited to, caring for oneself, performing manual tasks, seeing, hearing, eating, sleeping, walking, standing, lifting, bending, speaking, breathing, learning, reading, concentrating, thinking, communicating and working.

Some of the services our office provides:

Conferences, Public Hearings, Accessibility Surveys and Compliance; Monitors the Americans with Disabilities Act (ADA) and Disabled Parking Enforcement laws;

Our office produces the following publications:

The Directory of Services for people with disabilities, Disabled Parking Dos and Don'ts, Online Community Calendar of events and a variety of ADA literature;

Our office provides the following resources:

Information and referral concerning transportation, employment, medical, financial assistance, peer counseling, recreation.

And our office increases public awareness on the needs and accomplishments of persons with disabilities by:

Serving as staff for Mayor's Disability Council, public speaking engagements, media appearances, sensitivity training, Jim Brady Scholarship Fund (for Duval County High School Seniors with disabilities) and posting an online newsletter.

Email Distribution List

If you would like to be added to our list please send us your email by clicking here,

Disabled Services acts as a clearinghouse for information related to services and activities for persons with disabilities.

If you have relevant information you would like us to share with the community please send us this information by email as well.

Request a service or file a complaint

You may request a service or notify us of a service problem online now. Just follow the steps to complete your request. Otherwise, you may call (904) 630-CITY (2489).

Disabled Services

117 W. Duval St.,Suite 205
, FL 32202

Fax Number:
Days and Hours of Operations: Monday-Friday, 8 a.m. to 5 p.m.

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