Expanding Communication

The overall goal of the Disabled Services Division is to improve the quality of life for people with disabilities by addressing, researching and attempting to resolve the many barriers they encounter. These barriers include transportation, housing, accessibility, discrimination and employment.

The Disabled Services Division is responsible for increasing awareness of:

  • The needs of people with disabilities
  • Monitoring federal and state legislation relating to disability rights and issues and advising the Mayor and his staff about necessary City compliance
  • Suggesting and implementing ordinances that impact on equal access and opportunity
  • The needs and accomplishments of persons with disabilities by serving as staff for Mayor's Disability Council
  • The Jim Brady Scholarship Fund
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Notice to Public Regarding Americans With Disabilities Act

Defining the ADA

What Does the Americans with Disabilities Act Really Mean?
The American’s with Disabilities Act (ADA), as amended, defines a person with a disability as someone who has a physical or mental impairment that substantially limits one or more major life activity.
Major life activities include, but are not limited to, caring for oneself, performing manual tasks, seeing, hearing, eating, sleeping, walking, standing, lifting, bending, speaking, breathing, learning, reading, concentrating, thinking, communicating and working.

Visit this link for more information on the history of the ADA http://dredf.org/news/publications/the-history-of-the-ada/.

Celebrating 25 Years of the ADA

This year marks the 25th anniversary of the ADA. On July 26, 1990, this landmark legislation was signed into law by President George H.W. Bush. The ADA gives civil rights protections to individuals with disabilities and guarantees equal opportunity in public accommodations, employment, transportation, state and local government services and telecommunications.

About our Division


  • Conferences
  • Public hearings
  • Accessibility surveys and compliance
  • Monitoring of the ADA
  • Disabled Parking Enforcement laws
  • Sensitivity training


  • The Directory of Services for people with disabilities
  • Disabled Parking Dos and Don'ts
  • Online Community Calendar of events
  • ADA literature
  • Newsletter

Resources and Information

  • Transportation
  • Employment
  • Medical
  • Financial assistance
  • Peer counseling
  • Recreation

Email Distribution List

If you have relevant information you would like us to share with the community or if you would like to be added to our list please send us your email by clicking here, DisabledServices@coj.net. You may also complete the form below.


To request a service or file a complaint you may notify us online now. Follow the link to complete your request. Otherwise, you may call (904) 630-CITY (2489).

Disabled Services Division

117 W. Duval St.,Suite 205
Jacksonville, FL 32202
Telephone: 630-4940
Fax Number: 630-3476