Delivery of Cart: Please go online 630city.coj.net or call 630-CITY (2489).
Cart Size: All ADS/SWS residential customers will receive a 96-gallon, wheeled cart. After the 60-day trial period, customers may request a smaller, 64-gallon cart. A one time swap will be made free of charge all other changes will incur a fee.
Additional Carts: Residents that require more than one recycle cart may purchase additional carts for $65 each. Additional carts may be ordered online at 630city.coj.net or call 630-CITY (2489). Recycling overflow will not be collected if it is not in an automated recycling service cart.
Spillage from Carts: To prevent spillage, all recycling materials should fit in the cart with the lid fully closed. If debris is left behind due to improper containment, it will be the resident's responsibility to clean up.
Broken Carts: Customers should report damaged carts online at 630city.coj.net or call 630-CITY (2489). It is important that the damage is described in detail so the hauler can determine if the cart should be repaired or replaced. There may be a replacement charge if the cart is damaged due to misuse.
Lost or Stolen Carts: Requests for new carts may be made online at 630city.coj.net or call 630-CITY (2489).
Customers with Disabilities
Special accommodations may be made for customers with disabilities. To find out if you qualify, please schedule a home visit by calling 630-CITY (2489).