The overall goal of the Disabled Services Office is to improve the quality of life for people with disabilities by addressing, researching and attempting to resolve the many barriers they encounter. These barriers include transportation, housing, accessibility, discrimination and employment.

The Disabled Services Office is responsible for increasing awareness concerning the accomplishments and needs of people with disabilities, monitoring federal and state legislation relating to disability rights and issues, and advising the Mayor and his staff about necessary city compliance. It is also responsible for suggesting and implementing ordinances that favorably impact on equal access and opportunity while changing city policies that may adversely impact individuals with disabilities.

Some of the services our office provides:
Conferences, Public Hearings, Accessibility Surveys and Compliance; Monitors the Americans with Disabilities Act (ADA) and Disabled Parking Enforcement laws;

Our office produces the following publications: 
The Directory of Services for people with disabilities, Disabled Parking Dos and Don'ts, Online Community Calendar of events and a variety of ADA literature;

Our office provides the following resources:

Information and referral concerning transportation, employment, medical, financial assistance, peer counseling, recreation.

And our office increases public awareness on the needs and accomplishments of persons with disabilities by:

Serving as staff for Mayor's Disability Council, public speaking engagements, media appearances, sensitivity training, Jim Brady Scholarship Fund (for Duval County High School Seniors with disabilities) and posting an online newsletter.