Department of Public Works

The Public Works Department plans, builds, maintains and manages most of the infrastructure elements that keep the city functioning. The Public Works staff ensure that Jacksonville's infrastructure and public facilities are in good working order, and that essential services are provided for everyone in the city.

Click here to access information about construction projects.
Click here for information about recreational street closure permits.

The department consists of five operational divisions:

Storm Water Utility Logo

The department is also responsible for the Jacksonville Stormwater Utility and billing the stormwater fee.

To request service or report a problem, please call (904) 630-CITY (2489) or visit 630-CITY online.

Department of Public Works
James M. (Jim) Robinson, P.E., Director
214 N. Hogan Street, 10th Floor
Jacksonville, Florida 32202
(904) 255-8786

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Need Assistance? Call (904) 630-CITY

Dial 911 in the event of an emergency or (904) 630-0500 for a non-emergency.