Department of Public Works

The Department of Public Works is the primary caretaker of all city-owned properties and infrastructure. Our mission is to maintain and improve our city's assets with dependable, professional and willing employees who are committed to excellence in customer service and satisfaction.

Click here to access information about construction projects.

Click here for information about recreational street closure permits.

The department consists of seven divisions:

Storm Water Utility Logo

The department is also responsible for the Jacksonville Stormwater Utility and billing the stormwater fee.

To request service or report a problem, please call (904) 630-CITY (2489) or visit 630-CITY online.

Jim Robinson, P.E., Director
John Pappas, P.E., Operations Director
214 N. Hogan Street, 10th Floor
Jacksonville, Florida 32202
(904) 255-8786

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Need Assistance? Call (904) 630-CITY

Dial 911 in the event of an emergency or (904) 630-0500 for a non-emergency.